# CoinJar: Buy Bitcoin & Crypto — user reviews > 314 indexed App Store user reviews of CoinJar by CoinJar Pty Ltd, rated 4.10/5 from 129 ratings. - Source: https://appshunter.io/ios/app/coinjar-buy-bitcoin-and-crypto/id958797429/reviews - App overview in markdown: https://appshunter.io/ios/app/coinjar-buy-bitcoin-and-crypto/id958797429.md - Rating breakdown: 5★ 88 · 4★ 11 · 3★ 2 · 2★ 5 · 1★ 23 ## What do users think of CoinJar? Overall sentiment: mixed **Pros** - 🚀 Fast and easy transactions - 👍 Intuitive and user-friendly interface - 🔒 Secure platform - 💡 Useful features like price alerts and portfolio tracking **Cons** - 🐛 Buggy and glitchy app performance - ⏳ Slow customer support and long wait times - 💰 High fees and unfavorable exchange rates - 🔒 Overly restrictive security measures that lock user accounts **Commonly reported bugs** - App crashes and freezes - Wallet addresses not recognized - Deposit and withdrawal issues - Inconsistent portfolio value display **Most requested features** - Dark mode option - More supported cryptocurrencies - Improved portfolio analytics and reporting - Faster and more transparent withdrawal process ## Newest reviews (14 of 314) ### 3/5 — Atrocious UI Update *2026-07-04, version 3.58.0* Was this UI literally designed by AI slop?? Please revert ASAP!! It takes me twice as long to do the exact same task in the new BLOATED UI. Full of AI slop everywhere. ### 2/5 — Functionality *2026-06-28, version 3.57.0* Cluttered navigation, the app is trying to do too much on each page compared with other user friendly apps, you might be a saver or investor but they brand you as a trader - it’s gotten worse. ### 3/5 — Functionality *2026-05-23, version 3.55.0* Cluttered navigation, the app is trying to do too much on each page compared with other user friendly apps ### 1/5 — Don’t waist your time *2026-05-12, version 3.54.4* Absolute Garbage ### 1/5 — There are better options *2026-05-09, version 3.54.4* This service was good for a long time but now has deteriorated in my opinion. All of a sudden they hold your transactions for review as they please and then respond with automated annoying emails that don’t help anyone ### 1/5 — Annoying *2026-04-27, version 3.54.0* Would not recommend ### 1/5 — CoinJar is useless in most US states *2026-04-24, version 3.54.0* Do you live in Florida, Texas, New York, Pennsylvania, or 26 other large US states? This app will COMPLETELY waste your time. Like most crypto platforms, CoinJar requires a LOT of highly sensitive information about yourself as part of identity verification (KYC) during onboarding if you plan to use advertised features such as their prepaid Mastercard, token swaps, bank transfers, or even simply RECEIVING crypto... but in 30 US states, successfully verifying your identity isn't even an option. They won't tell you that until AFTER you try, though. If you don't live in one of the 20 states they actually support, CoinJar will wait until AFTER onboarding to inform you that identity verification isn't even available in your state. They'll happily collect all your data, and reward you for it by disabling nearly all the features in their app. It's a HUGE red flag that CoinJar rolled out a highly incomplete identity verification platform in the US, as opposed to every other platform I've used that supports US citizens... not to mention that they only inform you of this AFTER you provide tons of personally identifiable information. It's unacceptable for a crypto exchange to pull this in 2026; complete amateur hour. Developers, you should fully expect a steady stream of abysmal reviews for harvesting data from new users like this. Not ONCE is it mentioned that you support only 20 US states. Who does that?? ### 3/5 — No 24/7 support *2026-03-03, version 3.49.0* Needing to change my number and there’s no one available to help ### 1/5 — Virtually unusable sometimes *2026-02-25, version 3.49.0* Quite often, user interface elements become completely unusable. As in I’m tapping and nothing happens and I know this is isolated to this application because every other app on my phone works perfectly. Specifically the check box to use points when making a transaction and the address update part of the application I found really hard to use. As my taps were just not registered This is a regression might I add. because the old version of the app which you forced me to update from used to work perfectly. I don’t know what you did. ### 2/5 — Glitchy! *2026-02-18, version 3.49.0* I’ve had this app for nearly 2 years, always updated it to the latest version in hopes, that it will remove the glitchy aspects of it. No such luck so far. Every time I login, the functionality seems reduced. I select something and it does not work, or takes a very long time for the app to respond, or times out, or I have to click a button multiple times non-stop until it responds. Am I the only person that has this issue? It’s very frustrating to use especially with something so sensitive such as crypto! ### 1/5 — cannot approve the sign in on browser *2026-02-07, version 3.49.0* cannot approve the sign in on browser ### 1/5 — Hopeless *2026-02-04, version 3.48.0* I’ve been trying to send the small amount of bitcoin to myself multiple times and they just won’t let me do it, worse than a bank. Would not recommend. ### 1/5 — Slow and laggy *2026-01-21, version 3.47.0* App feels slow and laggy, and CoinJar are very slow to process transactions ### 1/5 — Dysfunctional *2026-01-19, version 3.47.0* Takes all your money with rates and the app itself is so annoying to figure out ## Most critical reviews (10 lowest-rated) ### 1/5 — Avoid *2026-08-12, version 3.63.0* Thieves that steal your money and don’t let you withdraw it ### 1/5 — Horrible! *2026-08-11, version 3.63.0* No customer service 24/7 chat horrible to buy and send crypto just absolute joke of a app ### 1/5 — Shyte *2026-08-06, version 3.62.0* DO NOT USE THIS TO BUY CRYPTO! THEY HOLD ONTO ANYTHING YOU PURCHASE FOR 1 WEEK ### 1/5 — Rodger Davies *2026-08-04, version 3.62.0* Unable to transfer to bank account ### 1/5 — Disappointed *2026-07-10, version 3.58.0* Avoid CoinJar if you value access to your own money. They can suddenly block your account and then demand you explain why you’re depositing money into your own crypto wallet. Imagine having to justify buying cryptocurrency on a cryptocurrency platform. Completely defeats the purpose and makes the whole experience frustrating and unreliable. ### 1/5 — App won’t open since the “update” *2026-07-10, version 3.60.0* I used this app for 4 years with no issues. Then the last month it won’t open 99% off the time, even after an update from the App Store. No issues prior to the changes that were made to the app - looks like yet another unneeded app update that has made the app worse rather than better. ### 1/5 — No support *2026-07-09, version 3.58.0* You have to submit a ticket as there’s no live chat or phone number. They placed an incoming transaction on hold and told me to prove that my funds aren’t from a source of money laundering. I submitted documents as requested and there’s been no communication from them since. I can’t contact anyone directly to request the release of my funds. I no longer trust CoinJar and will be using Coinspot from now on. ### 1/5 — . *2026-07-02, version 3.57.0* So complicated to use always making you do such unnecessary stuff just to withdraw money ### 1/5 — Avoid CoinJar *2026-06-30, version 3.57.0* Support and communication poor. Transactions are deliberately delayed. I’d probably just go to one of the big exchanges. ### 1/5 — Something missing *2026-06-23, version 3.56.0* Can’t find CoinJar card tile on Home Screen or anything that points to card activation or card management. ## Most praised reviews (10 highest-rated) ### 5/5 — Feed Back *2026-07-02, version 3.57.0* Fast Efficient Platform Serves Me Well. ### 5/5 — Love this AUS App *2026-06-17, version 3.56.0* Great work CoinJar ### 5/5 — Most exceedingly remarkable and extremely exceptional cryptocurrency recovery technology expertise. *2026-05-18, version 3.54.4* I need to share this in here so you won't lose your money cheaply to scam brokers. I invested about $487,504 on a binary option platform then I decided to withdraw after several weeks but the withdrawal wasn't successtul, then I tried to contact the platform via email and phone number, I didn't get a response from them that was when everything started looking weird. Some weeks later I got a mail from them insisting I should invest more money if l want to withdraw my money which I rejected, and! never hear from them again that was when I knew I had been scammed. I was really devastated at those moment and felt so bad that my hard earned money was gone. After some months I came across a lot of testimonies on the web how Procyberhacksrecovery at gmail, com had helped many people recovered their stolen, scammed or duped money on bitcoin or any other form in digital currency. I contacted them and they promised to help me get my money back asked me some info about the scammer which I provided. The result was amazing I recovered all my stolen money back in hours I was so happy as ! never believe I could get my money back. Thanks to PROCYBERHACKSRECOVERY via gMail. Com you restore my happiness as I could see my funds in my wallet. Thank you. ### 5/5 — Really quick *2026-03-25, version 3.50.0* Good ### 5/5 — My York *2026-02-21, version 3.49.0* Good app, easy straightforward to use just like herions ### 5/5 — Stallion *2026-02-20, version 3.49.0* Good…. ### 5/5 — First send buy *2025-11-28, version 3.41.1* Use very quick pay external and transfer out test it good compaired other exchanges ### 5/5 — Love the app! *2025-11-25, version 3.41.0* I've been using this app for many years. Love it. The only recommendation I'd make is to add "invested by you" or similar under the "crypto values" section so you can at a glance how much you've invested in a coin and therefore your current returns. Thank team! ### 5/5 — Great *2025-10-13, version 3.34.1* This application is one of the best ### 5/5 — Review *2025-10-12, version 3.34.1* Great! Easy to use which is fantastic! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*