# CoinKeeper: money manager — user reviews

> 270 indexed App Store user reviews of CoinKeeper by Disrapp, rated 4.60/5 from 1,589 ratings.

- Source: https://appshunter.io/ios/app/coinkeeper-money-manager/id849747345/reviews
- App overview in markdown: https://appshunter.io/ios/app/coinkeeper-money-manager/id849747345.md
- Rating breakdown: 5★ 1,290 · 4★ 163 · 3★ 56 · 2★ 24 · 1★ 56

## What do users think of CoinKeeper?

Overall sentiment: negative

**Pros**

- 💰 Helps with budgeting and finance management
- 👍 Simple and easy to use interface
- 🚀 Intuitive and efficient workflow

**Cons**

- 🐛 App crashes and bugs
- 💸 Expensive subscription model
- 🚫 Abandoned by developers, no longer supported

**Commonly reported bugs**

- Incorrect expense calculations
- Syncing issues between devices
- Premium subscription not activating
- Inability to access account after payment

**Most requested features**

- Ability to add notes to expenses
- Recurring bill tracking
- Multi-currency support
- Rollover budget feature

## Newest reviews (14 of 270)

### 2/5 — I need help but can’t send a support email

*2026-03-30, version 2.1.17*

Please reach out to me. Somethihg happened to my app the other day and numbers don’t match . Also some expenses categories disappeared.

I can’t send a support email from the app, it shows error. Please reach out to me

### 2/5 — They stopped supporting app

*2025-09-20, version 2.1.17*

This was a great application, but unfortunately, developers completely abandoned it. App does not calculate expenses correctly by custom and shows just random numbers. Worse - it is impossible to reach support via app, every time I click on send it just says that error has accrued and try later… well I’ve been trying for days… disappointed because I have a paid version.

### 2/5 — I shouldn’t have bought it.

*2025-05-14, version 2.1.17*

It is complicated to use, to costuming, to set monthly budgets, ….. and the tutorials on YouTube are terrible bad explained, are useless ! Definitely it is a No!

### 3/5 — Fix the bug please

*2024-10-01*

Please fix the bug that one cannot actually select the period to export

### 1/5 — Premium access problem

*2024-06-06, version 2.1.16*

Hello. I’ve made a one-time purchase, and the money has been wirhdrawn, but I didn’t get access to Premium and I am still proposed to buy it

### 1/5 — Became a huge scam

*2024-06-02, version 2.1.16*

As it seems the app is no longer supported, when you pay to create a profil, nothing is happening… except the withdrawal on your bank account. Accordingly, nothing happened on support side. Huge paradox for a budget app. Avoid, this is a trap

### 1/5 — Grosse arnaque

*2024-05-25*

J’ai télécharger l’application elle était super bien présenter facile d’utilisation bref le top je recommandais à 100% J’ai décider de passer à la version prime à 29,99€ pour avoir accès à TOUTE l’application Or je n’est accès à rien, j’ai été débité mais l’application me demande de payer un truc que j’ai déjà payer J’ai envoyé un mail et un message depuis l’application et personne ne me répond J’ai demandé à Apple m’a rembourser ce que j’avais payer mais je ne recommande pas cette application !!!

### 1/5 — Приложение кажется мошенническим

*2024-05-06, version 2.1.16*

Оплату списали 2 раза, но активировать через свой емэйл у меня не получается. В тех поддержку письма не уходят. Не планирую так это оставлять

### 1/5 — ОТНОШЕНИЕ К КЛИЕНТАМ НА «0»

*2024-05-03, version 2.1.16*

После установки приложения и проблемами со входом , написал в техподдержку , предоставил платежные документы в ответ. Попросил вернуть переплату и решить проблему со входом. Техподдержка пропала , не отвечает. Написал второе письмо , опять пропали и не отвечают. ОТНОШЕНИЯ К СВОИМ КЛИЕНТАМ НА ПОЗОРНО НИЗКОМ УРОВНЕ. Ни проблему решить ни деньги вернуть.

### 1/5 — Arnaque total

*2024-05-02*

J’ai acheté le premium pour pouvoir avoir toutes les fonctionnalités mais rien fonctionne ça me demande toujours d’acheter le logiciel, perd total d’argent je conseille pas d’acheter

### 1/5 — Payed for premium version TWICE but it doesn’t work

*2024-04-30*

Hello I selected Premium version and payed 12,99 € , nothing happened and I tried again. So I’m total I payed 26 € (I checked my bank account) but Premium version is still not available !

### 1/5 — NAO RECONHECE A COMPRA DO APP

*2024-04-11*

Estou tentando há dois dias ativar minha assinatura que vai até 08 de abril de 2025 e o app não reconhece. Além de não reconhecer, não reconhece nenhuma outra compra de outro plano que eu faça. Não tem suporte, não tem contato, a ajuda está em nem sei qual idioma. PÉSSIMO.

### 1/5 — Don't use this app

*2024-04-07, version 2.1.16*

I've installed it, paid for it but the app won't update. I've tried contacting support and all I get is an error

### 1/5 — intrusive advertising despite purchasing a subscription

*2024-03-14, version 2.1.16*

It’s very unpleasant to see advertisements for the next subscription in every tab of the application when you already have one. and it cannot be removed!

## Most critical reviews (10 lowest-rated)

### 1/5 — Ничего не работает!

*2026-06-10, version 2.1.17*

Осторожно! 
Вам вообще не помогут! Ничего не синхронизируется! Добавить расход не возможно! 
Просто все зависло! Поддержка месяц пишет, что решает вопрос! Это ужасно
Выброшенные деньги на ветер
И возвращать не хотят

### 1/5 — Служба поддержки

*2026-05-16, version 2.1.17*

Отвратительно просто. Деньги списали. Кнопка восстановить пароль не работает. Письма в тех поддержку не отправляются. Невозможно восстановить аккаунт. Никогда не пользуйтесь этим приложением

### 1/5 — Пустая трата денег

*2026-02-28*

Приложение полно ошибок и отвратительного дизайна. Разработчикам мало того что вы оформили подписку, не важно годовую или пожизненную. Они будут вас бомбардировать предложением о более дорогом тарифе ваш каждый заход в приложение. Вы не знаете, после обновление все ваши записи полетят к черту или они действительно что-то исправили. Лучше записывайте в блокнот ручкой на бумаге, и то будет менее муторно и выгоднее.

### 1/5 — Still buggy after 15 years

*2025-11-24, version 2.1.17*

App is borderline unusable, freezing and requiring a restart is the everyday norm, and even that doesn’t help most of the times. Disappointing.

### 1/5 — I paid for a LIFETIME access, but now it’s gone

*2025-03-13, version 2.1.17*

I paid for a lifetime access years ago. But now getting alerts to pay again. What’s the problem? This appeared when I opened your app on another phone with the same Apple ID. When I’m trying to write to support, it says that an error has occurred. Maybe here you can help me

### 1/5 — Сняли деньги, а подписки нет

*2024-08-01, version 2.1.17*

Оплатил подписку, не пришел логин пасс. По мэйлу поддержки письма не доходят

### 1/5 — Просто убили приложение новой версией

*2024-07-01, version 2.1.17*

Новой версией невозможно пользоваться. Ни тебе интеграции с банками. Я даже разобраться не смог где кнопка добавить расход. Абсолютно интуитивно непонятное приложение стало, а жаль подавало большие надежды

### 1/5 — If you want to save money, do not buy this application

*2024-06-25, version 2.1.17*

I made an annual subscription, as a result, the money was withdrawn 4 times, but no new features appeared in the application. Refunds are also not possible for unknown reasons.

### 1/5 — Log in issue

*2024-06-08*

Can’t log in since couple of days and can’t even send a request to Help desk as it shows system error(, pls help!

### 1/5 — Scam

*2024-06-07, version 2.1.16*

Don’t be excited about the app, I downloaded and bought subscription after this they didn’t give me to login, my mistake I was thinking transaction didn’t go trough and bought it again and the same thing, it just pop up to subscribe again 30£ just went on air. Either apple support didn’t want to make refund for such a mistake.

## Most praised reviews (10 highest-rated)

### 5/5 — 🔥

*2026-04-20, version 2.1.17*

Супер, веду 6 лет

### 5/5 — Пользуюсь больше 5 лет

*2026-01-17, version 2.1.17*

Пользуюсь больше 5 лет. Но пару дней перестало запускаться. Обновление не помогло. В чем проблема?

### 5/5 — Financial

*2025-10-30, version 2.1.17*

I love the Coinkeeper a lot. It helps me with budgeting and is easy to understand.

### 5/5 — CoinKeeper 3 scam

*2024-11-09, version 2.1.17*

Оставайтесь на этой версии

### 5/5 — The best one

*2024-09-21, version 2.1.17*

I’ve been using the app for many years. Simple, but consider all aspects. Thanks

### 5/5 — Great app

*2024-05-03, version 2.1.16*

Worth it! Easy and fun to use . And keeps accurate track of your finances.

### 5/5 — Keep asking every time I open to copy information

*2022-11-19, version 2.1.16*

Every time I open now coinkeeper it’s asking me WOULD YOU LIKE TO PAST FROM YOUR GOOGLE CALENDAR. Past what? And why it’s asking me every time I log in if I answered 20 times already NO DONT ALLOW!!!

### 5/5 — Muito bom!

*2022-07-06*

Eu havia comprado a versão premium anterior. Tive que comprar novamente a versão atual. Gostava mais do fundo preto da versão anterior. Se possível, gostaria de solicitar essa funcionalidade no item de configurações.

### 5/5 — Cobrança indevida

*2022-05-30*

Comprei a versão premium, vou descontado no meu cartão de crédito por 3x e os recursos do aplicativo não foram liberados!!!! Solicito ressarcimento.

  There was a payment error and I was charged 3 times on my credit card bill for the 1 year premium version.  I request reimbursement

**Developer response:** Please, send us an email to help@coinkeeper.me, so we could help you.

### 5/5 — Muy buena

*2022-03-26, version 2.1.16*

Muy buena app mas intuitiva que otras , pero lastimosamente no la actualizan hace 2 años tocará buscar otras alternativas cuando ya no tenga soporte

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*
