# CoinMENA: Buy Bitcoin Now — user reviews > 95 indexed App Store user reviews of CoinMENA by CoinMENA, rated 4.80/5 from 21 ratings. - Source: https://appshunter.io/ios/app/coinmena-buy-bitcoin-now/id1573112964/reviews - App overview in markdown: https://appshunter.io/ios/app/coinmena-buy-bitcoin-now/id1573112964.md - Rating breakdown: 5★ 19 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 1 ## What do users think of CoinMENA? Overall sentiment: mixed **Pros** - 👍 User-friendly and intuitive interface - 🚀 Fast and smooth onboarding/offramp process - 💰 Competitive trading fees compared to competitors - 🌍 Supports local currency trading in Middle East - 👨‍💼 Responsive and friendly customer support - ✅ Regulated platform in UAE - 💳 Easy deposit and withdrawal (when working) - 🎯 Simple and straightforward design for beginners **Cons** - 💸 High withdrawal fees and commissions - 🚫 Withdrawal functionality frequently fails - 🔐 Problematic KYC/verification process - 📊 Missing technical analysis tools and charts - ⚠️ Limited cryptocurrency offerings - 🐛 Account blocking without explanation - ❌ Poor OTP/verification code delivery - ⏱️ Slow deposit and withdrawal processing - 🔧 Automation and development issues - 🚨 Trust and security concerns from users - 📱 App crashes and login issues after updates - 🌐 Geographic restrictions and missing countries **Commonly reported bugs** - Cannot login after mandatory app updates - OTP/verification codes not received on mobile - App crashes during account verification - Funds transferred but not credited to account - App freezes and logs users out unexpectedly - Withdrawal processing stuck indefinitely - Login credentials rejected despite being correct - Account locked without reason or notification - Email verification codes not arriving - Unable to change registered mobile number **Most requested features** - Price charts and technical analysis tools - Price alerts and notifications - Support for more cryptocurrencies (top 50+) - Lower minimum withdrawal amounts - Multiple blockchain network support (reduce gas fees) - Transaction history and detailed reports - Referral codes instead of only links - Account deletion functionality - Support for more countries in KYC ## Newest reviews (10 of 95) ### 4/5 — كود دعوة *2025-07-30, version 3.0.0* 16FBA35R78X1 ### 2/5 — Not as I expected *2025-03-08, version 2.14.6* Easy to buy altcoin , regulated in UAE which is good but not practical deposit or withdrawal, you deposit and then you need to follow up with customer care which is totally showing something wrong with the automation development in the application. Overall it’s good but I hope they focus on this issue and developing more options like reports , accurate history, etc . All the best . Hisham ### 1/5 — Changed Mobile Number *2024-12-03, version 2.13.6* My old was not working anymore how i can change from old to new due can't able to receive the otp ### 1/5 — Withdraw *2024-11-14, version 2.13.6* When I try to withdraw it’s not working why and how can I withdraw my money ### 1/5 — Not recommended *2024-11-13, version 2.13.6* Take care of your money ### 1/5 — شكوى *2024-08-03, version 2.13.0* لماذا اوقفتوا بطاقة الصراف الائتمانية ### 1/5 — worst app for trader *2024-04-07, version 2.10.0* no transparency of buy the sell rate . your order does not get confirmed even after the current rate is below your order rate of limited order and deposit and withdrawal take long time .. don’t get in trap for 5-10$ referral bonus . i downloaded the app seeing anil lobo real but he made good money and other retail traders are suffering ### 1/5 — مصر *2024-04-04, version 2.10.0* مصر ليس موجودة في خانه الجنسيه ؟ ### 1/5 — Wish there is a negative star too.. *2024-02-28, version 2.8.4* 3rd class customer service. ### 1/5 — Blocked for no reason *2024-02-27, version 2.8.4* My account is blocked and no reason given i am so much upset ….. ## Most critical reviews (10 lowest-rated) ### 1/5 — Very bad UIUX. Warning ⛔️ *2025-08-21* Very bad user experience and interface. Found it hard to find any accessibility access! Reviews on Trustpilot are scary! Unprofessional customer service **Developer response:** Hi, we'd love to help you. Please write to https://support.coinmena.com and our team will help resolve your issue quickly. ### 1/5 — 🚨لا تحمل اقروا مراجعتي نصيحة🚨 *2025-08-09, version 3.0.0* 🚨🚨انصحكم بعدم الاشتراك لا يوجد سحب وغير كذا التطبيق سيء لا يوجد فيه اي تحليل فني ورسومهم عالية جداً نصيحة لوجه الله ابعدو عن التطبيق ترى اذا كلمت الدعم يتفاعلون بكل شي الا السحب محد يعطيك وجه فلوسك بتضيييع انتبهو والله 🚨🚨 ### 1/5 — Login Issue After Mandatory Update *2025-07-08, version 3.0.0* I started the mandatory update on the Coin MENA app, and now I can’t log in. It’s really frustrating. I’m able to receive emails, but I’m not getting any verification codes on my registered mobile number—even after trying multiple times. Please fix this issue. ### 1/5 — Funds *2025-06-22, version 2.14.8* I add some funds through my Binance Account. But amount deducted from my binance account and never add in coinmena account. Now how i can add funds and start trade my first deposit already kept ### 1/5 — Can’t withdraw *2025-05-01, version 2.14.8* stressing withdrawing money. ### 1/5 — ‏أسوأ منصة تعاملت معها *2025-04-09, version 2.14.8* لا يمكن سحب الاموال بسبب عدم إرسال رمز التحقق على رقم الجوال لتأكيد السحب و اذا اخترت اتصال هاتفي لم يتصل عليك احد لتأكيد السحب والرسوم عاليه جداً ### 1/5 — Scammers *2025-02-21, version 2.14.6* This is a scam dont bother ### 1/5 — Horrible KYC *2025-02-12, version 2.14.6* The verification process is awful, hence I didn’t proceed and I won’t use it! My country was not on the list (shocking) and when I emailed them, they asked for documents over email, I did, then they asked me to have an online verification, that didn’t work, and when I emailed them back, they replied with the same previous email! ### 1/5 — Vitrification accounts *2025-02-03, version 2.14.4* I tried to activate my account, and they listed some requirements. I submitted all of them, but one requirement seems unusual—they require the residence to match my name. I live in my father’s house, so I cannot activate my account since the residence is not under my name! I cannot trade or sell !! ### 1/5 — Verification issue *2025-01-14, version 2.14.3* OTP issue ## Most praised reviews (10 highest-rated) ### 5/5 — اضافة PayPal *2026-09-04* اتمنى من كوين مينا اضافة الايداع PayPal في جميع دول في تطبيق كوين مينا ### 5/5 — Very good app *2025-09-18, version 3.0.1* been with them for 2 years now, very nice app and extremely friendly staff. ### 5/5 — Loved the experience *2025-09-08, version 3.0.1* Very simple crypto trading app. No hassle to deposit and withdraw. Highly recommend!!! 👍👍👍 ### 5/5 — top *2025-02-06* does what it does ### 5/5 — افضل تطبيق *2025-01-26, version 2.14.4* انصح الجميع بهذا التطبيق سرعه بكل شيء إرسال واستقبال الأموال سرعة بالدعم وبالاستثمار وبكل شيء وهذا عن تجربة شخصية مني ### 5/5 — Dweece *2025-01-21* Super smooth on/off ramp **Developer response:** شكرًا لك على الوقت الذي قضيته في ترك تصنيف 5 نجوم لنا! ### 5/5 — تجربة مستخدم رائعه *2024-12-25, version 2.14.2* من تجربة شخصيه ومقارنه باكثر من منصه، كوين مينا الافضل برسوم التداول وتجربة مستخدم سلسلة جدا وبدون اي تعقيدات ### 5/5 — Quick service *2024-12-10* My issue has been solved and the customer care are very cooperative. Good luck. ### 5/5 — Best OTC Desk in the UAE *2024-10-23* I'll admit, like many of you, I was initially disappointed. At first, the bid price and spread seemed high, but their customer support and banking services are top-notch. They've come a long way in improving the app. If you're fortunate enough to trade higher volumes and use their OTC desk, I highly recommend them. Exceptional service and incredible rates, with quick turnaround between selling and receiving funds in your UAE bank account ### 5/5 — Great UI Amazing customer service *2024-02-15, version 2.8.4* Easy to use, simple and straightforward UI. Must say the customer service is some of, if not THE BEST, in the ME. Super friendly and explain everything you need. Ultimately they treat you as a human not just a number. Refreshing to see in the region! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*