# Coinmetro: Buy Crypto & Wallet — user reviews > 121 indexed App Store user reviews of Coinmetro by CoinMetro OU, rated 4.44/5 from 366 ratings. - Source: https://appshunter.io/ios/app/coinmetro-buy-crypto-and-wallet/id1397585225/reviews - App overview in markdown: https://appshunter.io/ios/app/coinmetro-buy-crypto-and-wallet/id1397585225.md - Rating breakdown: 5★ 293 · 4★ 20 · 3★ 6 · 2★ 5 · 1★ 39 ## What do users think of Coinmetro? Overall sentiment: neutral **Pros** - 🚀 Fast and efficient - 🔒 Secure platform - 👍 User-friendly interface - 💡 Innovative features - 👍 Great customer service - 👍 Reliable exchange **Cons** - 🐛 Buggy app and verification process - ⏱️ Slow verification and deposit/withdrawal - 💸 High fees - 🚫 Limited coin selection - 🤖 Poor customer support **Commonly reported bugs** - App crashes during verification - Deposit and withdrawal issues - Unreliable 2FA and login process - Glitches in trading and portfolio tracking **Most requested features** - Add more cryptocurrencies - Improve mobile app experience - Streamline verification process - Provide better customer support channels - Reduce trading fees ## Newest reviews (12 of 121) ### 2/5 — The Coinmetro Exchange App is very Good *2025-06-16, version 5.50.866* The app is permanently improving and continuously updated. It’s a top 3 exchange app already with features most other exchange apps don’t have. //edit … that was a very old review. It’s 2025 and Coinmetro is stuck in development hell it seems. I’m surprised that devs have time to comment here on reviews instead of working on the app and the exchange. I’m disappointed and have already switched to reliable exchanges. ### 4/5 — An extraordinarily reliable and expertly crafted solution for crypto asset retrieval *2025-06-11* Cryptocurrency presents exciting investment opportunities, offering the potential for significant growth and innovation. However, these opportunities also come with risks including market volatility, scams, and evolving regulatory landscapes. Due Diligence is Key Before investing, always conduct thorough research. Be cautious of promises that sound too good to be true unrealistic returns are often a red flag. Protect your digital assets by using trusted platforms and securing your wallets with strong authentication measures. Have You Been Scammed or Lost Access to Funds? If you’ve experienced fraud or asset loss, consider reaching out for professional assistance. 📩 Contact: support[@]assetinvestrecovery. Com They specialize in helping victims of crypto-related fraud attempt to recover their assets. Invest smart. Stay alert. Don’t hesitate to seek help if needed. ### 5/5 — Everything is great *2024-12-20, version 5.50.818* Problem solved ### 5/5 — Continue to press on *2024-12-20* The truth that I know I had to learned over 4 year of sticking with this one exchange from ICO. I have kept my crypto on this exchange and never once had my fund used buy the exchange against my wishes. Not once have I had my funds stolen. Not ever felt that my trade was manipulated in a way that they exchanged made money and not me ie. liquidated on margin. My exchange is so honest that the only thing they suffer from is being so honest that they will not even fake the volume/lucidity. They would rather have the premiere exchange with the most organic movement,then suffer a bad reputation. To many bad actors have had their exchanges pumped. We as the crypto community have to promote the exchange that has prepared this whole time for regulations. I hope you all come to know the trust I have for such an honest exchange like #Coinmetro. Thanks for readying! **Developer response:** This hit us right in the feels, kbelch79 🧡 Through bull, bear, and sideways chaos — you've stayed. Not just a user, but part of the mission. Integrity over shortcuts, always. Thanks for believing in the long game with us. You’re the heartbeat of this exchange 🚇✨ ### 5/5 — Ease *2024-11-29, version 5.50.814* I really enjoy the ease in which I can use this app. ### 2/5 — App crashes. Can’t get passed KYC…. *2024-11-28, version 5.50.814* I’m sure the app is ok but I guess I’ll never know since the app keeps crashing when I click the button to take a selfie after uploading Drivers License… Closed app, hard reset phone and uninstalled the app and tried multiple times. It always crashes. ### 3/5 — Crashes *2024-11-19, version 5.50.805* Crashes every time I try to verify my id ### 5/5 — Great exchange *2024-11-14, version 5.50.805* Telegram support is really good ### 5/5 — Lowest fees and very easy to use app. Great company. *2024-10-23* I love this exchange because the CEO is really passionate about making a good value and platform for the users. He’s been does live Q&A (Ask me anything) weekly and he’s been doing it since I’ve used the service (going on year 4). **Developer response:** Four years strong?! That's not loyalty — that’s a crypto love story 😍📈 Our CEO is basically the Gandalf of AMAs — wise, passionate, and always showing up 💬🧙‍♂️ We're blushing on the lowest fees part, but we'll keep ‘em low and spirits high. Thanks for riding the Metro with us! 🚇💙 ### 4/5 — Ok app overall *2024-09-01* Solid app UI overall, painstaking KYC process which kind of slows down the user experience significantly. Would like to be able to see my account balance in USD instead of the Euro. The browser app performs a lot smoother than the mobile app **Developer response:** Hey DKC008, solid feedback from a solid user! 💼📲 The mobile app’s had a glow-up and it’s swinging smoother than ever — update and take it for a spin! KYC is still a bit of a gym workout (regulators, y’know 💪), but we’re always trimming the fat. USD view noted. Thanks for keeping us on our toes! 💸🧠 ### 5/5 — Continue to press on *2024-08-08* The truth that I know I had to learned over 4 year of sticking with this one exchange from ICO. I have kept my crypto on this exchange and never once had my fund used buy the exchange against my wishes. Not once have I had my funds stolen. Not ever felt that my trade was manipulated in a way that they exchanged made money and not me ie. liquidated on margin. My exchange is so honest that the only thing they suffer from is being so honest that they will not even fake the volume/lucidity. They would rather have the premiere exchange with the most organic movement,then suffer a bad reputation. To many bad actors have had their exchanges pumped. We as the crypto community have to promote the exchange that has prepared this whole time for regulations. I hope you all come to know the trust I have for such an honest exchange like #Coinmetro. Thanks for readying! ### 5/5 — The best exchange in the world *2024-05-22, version 5.50.781* They are the best with customer service. I actually trust them. This is the exchange share with my family and friends. ## Most critical reviews (10 lowest-rated) ### 1/5 — Fast taking your $ slow giving it to you *2025-10-21, version 5.50.963* Title says it all. Slow platform, take 100% verified, charged my card lightning fast but still waiting on verification to access funds. Smh. If it wasn’t for a specific crypto I was looking for I wouldn’t use this. ### 1/5 — Worst exchange and service *2025-02-18* Been in crypto for 8 years. This is the worst exchange by far. After I did the KYC, they approved my account, so I deposited funds and bought a few cryptos. Then when I wanted to withdraw they told me the documents I uploaded were not acceptable. So basically, they are happy to take your money and charge you fees on your trades… but they don’t want to give it back or let you withdraw. It’s been 3 days now. Their chat support is not helpful at all. I e spoken to probably 7 or 8 different people by now. It can take up to 10 minutes for anyone to respond and then they exit the chat if you don’t respond back immediately, or randomly tell you that you “went offline” and make you start all over again. They also don’t really allow you to do market orders. One crypto I was able to swap right from usdt in order to buy. The other few I was interested in made me put in a limit order and hope someone sells to you on the other side. My orders never filled so I never even got the cryptos I wanted. And you get way less coins by the time they take their fees too. It’s ridiculous. They don’t even have a good selection of cryptos to begin with. Dont even waste your time **Developer response:** Hey Loish — we're sorry for the experience, and we want to address this properly. On the withdrawal documents: we understand how frustrating it is to pass initial KYC and then face additional document requests when withdrawing. This is a regulatory requirement that applies across the industry — deposits and withdrawals are subject to different levels of compliance checks, and we should have communicated that more clearly upfront rather than leaving you to discover it mid-process 💙 On support: being passed between 7-8 agents without resolution, and losing progress due to chat timeouts, is not acceptable. That specific issue has since been fixed, but it doesn't undo what you went through at the time and we're genuinely sorry for it. On limit orders: liquidity has improved significantly since your review ✅ — fill rates are meaningfully better than they were then. If your account still has unresolved issues, please reach out directly with your ticket number and we'll make sure one person sees it through to resolution 💬 ### 1/5 — scammed £150 *2024-11-13, version 5.50.805* Put in about £150 last year and then wanted to swap it to another currency and it said there was an error, reached out multiple times and they said they were working on the problem. After trying to just get my money out multiple times i gave up. The money was in their coin and my £150 is now worth £9. don’t use, dodgy business. ### 1/5 — Vorsicht!!! *2024-10-16, version 5.50.798* 4 Jahre liegt mein Geld bereits dort. Plötzlich wollen sie kyc machen blockieren alle Transaktionen. Proof of Adresse erstmal die Hälfte abgelehnt Bankauszüge von N26 nicht akzeptiert, Rechnung von O2 nicht akzeptiert am Ende musste ich meinen Steuerbescheid hochladen. Dann will ich eine größere Transaktion machen, wird blockiert seit 24h source of funds nach 4 Jahren im wallet. Wir reden hier von cryptowährungen die dafür gedacht sind schnell und einfach zu transferieren sind und aus wenige Sekunden wird Tage bei Coinmetro. Genauer als jede Bank bisher, man bekommt den Verdacht, dass sie leute zwingen wollen ihr Geld bei ihnen zu lassen. ### 1/5 — STAY AWAY *2024-10-15, version 5.50.798* I invested since the ICO, many promises. What went wrong they put a price barrier so supposedly price couldn’t go down they removed without notification and rugged all XCM holders they don’t in clued price history prior to 2024 (can see on CoinMarketCap) they also trusted a Tram trader who attempted to short BTC after FTX collapse not realising that was the bottom(which was obvious) summary a bunch of scamming cowboys that don’t do their due diligence. ### 1/5 — Would not let me open an account. Pls fix *2024-05-12, version 5.50.777* Not working. Doesn’t even let me open an account on my iPhone. ### 1/5 — Stuck at entering phone number for registration *2024-04-23, version 5.50.763* Not working ### 1/5 — Dont waste your time *2024-04-03, version 5.50.762* Coinmetro will never send you the sms so you will never be able to add 2FA. This app is a joke ### 1/5 — Crashes *2024-03-09, version 5.50.745* The moment I try to verify my doc the app crashes ### 1/5 — Doesn't work *2024-02-28, version 5.50.745* Just closes app when I click on my license to verify account ## Most praised reviews (10 highest-rated) ### 5/5 — Best there is!!!! *2026-05-03, version 5.55.4* So easy to use thank you!!! ### 5/5 — 6 years *2026-01-05, version 5.50.1021* Used this exchange for years now and its always been decent and fast with low fees what else can you ask for ### 5/5 — Staking destination *2025-10-06* App works as it should but the real value of using Coinmetro is the number of staking options available. Why hold digital assets that don’t produce additional yield when Coinmetro exists? Open an account today. **Developer response:** “Staking destination.” 🧭🚀 That’s the vibe. More options = more ways to put crypto to work. App solid, yield on—thanks for the 5/5, Notasperg. We’ll keep it easy to earn. 🧡 ### 5/5 — The Best *2025-07-04, version 5.50.874* 😅 I just thought I’d put in a different perspective! A true hidden gem! A gear exchange with awesome features with a slick app experience. Great customer service and a very cool selection of cryptos to invest in and stake. A legit, safe, and secure place to invest. ### 5/5 — Simple, safe, sorted! *2025-07-01, version 5.50.873* Been a customer of Coinmetro for a week now and have found the UI very intuitive. The 12 questions really tested me but equally made me feel I was dealing with a company that cares about my financial wellbeing. Love it so far! 🎉 ### 5/5 — ❤️CoinMetro ❤️ *2025-05-06* Coin Metro was there when you could not find some of the delisted tokens (XRP,amp,oxy,…) Safe , reliable and easy to use , never have had any problems moving my tokens to or from Coin Metro is a 5 👍🏻 **Developer response:** Like a crypto Indiana Jones — we kept the rare treasures safe while others ran for cover! Glad we’ve been your go-to vault for the delisted and the legendary 🏺 Appreciate the 5-star vibes! ### 5/5 — Good rates *2025-04-23, version 5.50.839* Safe and fair rates. Good feedback ### 5/5 — Krypto Game Changer *2025-04-21, version 5.50.839* Ich finde das C0!N M€TR0 ein sehr gutes Gesamtkonzept abliefert. Danke und weiter so. ### 5/5 — Coinmetro User Since 2020 *2025-04-05, version 5.50.838* I’ve been on the Coinmetro exchange since 2019 and the app since 2020. The app is great for my uses…general data on tokens, swap, light trading and staking. ### 5/5 — Everything is great *2025-04-05, version 5.50.838* Thank you! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-19.*