# Cold Stone > Order custom ice cream, shakes, and cakes for pickup or delivery. (iPhone/iPad app by Kahala Management, L.L.C..) - Source: https://appshunter.io/ios/app/cold-stone/id690080616 (this page in markdown: same URL + `.md`) - Developer: [Kahala Management, L.L.C.](https://appshunter.io/developer/563332606) - Category: Food & Drink, Entertainment - Price: Free - Rating: 4.69/5 from 23,296 App Store ratings · 259 written reviews indexed - Age rating: 4+ - Requires: iOS 15.6 · 70 MB - Languages: English - Released: 2013-09-01 - Data updated: 2026-08-28 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/cold-stone/id690080616/reviews.md ## What is Cold Stone? The Cold Stone Creamery® app lets you order our made-fresh Ice Cream in a Creation™, Shake or Cake and have it ready for pickup at your favorite store or delivered right to your door! Sign in to your My Cold Stone Rewards account and you can save favorite orders, earn points and redeem rewards! ABOUT MY COLD STONE CLUB REWARDS + Earn 1 point for every $1 + Receive a $5 Reward with every 50 points + Enjoy a Buy One, Get One FREE on your birthday FEATURES + Order ahead and pick up at the store + Or, get your order delivered right to your door + Easily re-order with favorites and recent orders + Enjoy The Ultimate Ice Cream Experience® in app with unlimited customizations ## Key features - Order ice cream creations, shakes, and cakes - Pickup at store or delivery to door - Save favorite orders and re-order easily - Unlimited customizations - Earn points and redeem rewards - Birthday Buy One, Get One FREE offer ## Chart rankings - #144 in Top Free · Food & Drink (US App Store) ## What do users think of Cold Stone? Overall sentiment: negative **Pros** - 🚀 Fast and easy order and pick up - 👍 Exceptional ice cream and service - 💡 Allows store to accept phone number for rewards **Cons** - 🐛 Buggy and glitchy app features - 👎 Outdated and clunky app design - 🤔 Disconnect between app and store inventory - 💸 Incorrect orders and missing items - 🤯 Frustrating login and account issues **Commonly reported bugs** - Payment processing errors - Inability to change pickup location - Rewards not updating properly - App crashes when trying to add gift cards **Most requested features** - Ability to reorder previous orders - Option to select custom ice cream flavors - Integration with mobile wallets (Apple Pay, Google Pay) - Easier way to apply rewards and discounts - Clearer communication on store closures and order availability ## Recent user reviews (10 of 259) All indexed reviews: https://appshunter.io/ios/app/cold-stone/id690080616/reviews.md ### 1/5 — Incorrect Delivery Orders *2026-08-14, version 6.0.8* I don’t order ice cream often so to get the wrong flavor is irksome, and the app has no way to report the problem. Also, the app doesn’t allow you to just look at the menu without first clicking ordering. ### 5/5 — App is ok. *2026-07-24, version 6.0.8* The app could be better, message me for suggestions. ### 3/5 — Reward Coupons Do Not Give Expiration Date *2026-07-01, version 6.0.8* No expiration dates seem to be given for rewards. The offer says “expires in 14 days or when received” but does not list the date of when received either. ### 1/5 — Rewards Points Don’t Increase *2026-06-08, version 6.0.6* I buy through the app regularly and the points never increase. I received a message from them to uninstall and reinstall it and that worked. But now it continues to not accrue points from my non app purchases where I give the cashier my phone number. I deleted and reinstalled it again and now it won’t let me retrieve my password. When you request a pwd reset it freezes up. Also the app doesn’t give you a reliable estimate of the calories in each item. It only provides a wide range of calories. ### 1/5 — App updates endless ly *2026-06-04, version 6.0.5* The app updates, then minutes later it updates, later it shows needs an update, then updates, then shows needs an update, then updates, minutes later it needs an update and on and on and on and on and on and on and on and on and on and on ENDLESSLY !!!!!!!!!!!!!!!!!!!!!!!!!!!!! ### 1/5 — Updates keep showing up every few minutes *2026-06-03, version 6.0.5* The app has been updating to asked to update for several days with the same update. Please fix this. It’s so annoying. ### 1/5 — Update Everyday?? *2026-06-03, version 6.0.5* I’m not understanding, Everyday there is Another update and Everyday I do it Again. How many times does one app need an update? Apple doesn’t even update their own apps/products that often - and that’s saying a lot because they also have updates for at least one thing each day. But the difference is - it’s Not the Same app Over & Over Again Nonstop!! ### 1/5 — Constant updates and failures *2026-06-03, version 6.0.5* After an update, the app is always not updated. It shows updated and then not updated. It then updates the app and minutes later it is not updated. This has happened at least 50 times. Please fix. ### 1/5 — Update issues *2026-06-02, version 6.0.5* I am deleting the app until I see that this is is fixed. Too annoying. ### 4/5 — App keeps saying it needs to be updated. *2026-06-01, version 6.0.5* I have updated this app several times with the same version. ## Frequently asked questions about Cold Stone ### What can I order through the app? You can order a variety of made-fresh ice cream options, including custom Creations™, Shakes, and Cakes. The app allows for unlimited customizations to tailor your order to your exact preferences. ### How do I get my order? You have two convenient options for receiving your order. You can choose to order ahead and pick it up at your favorite Cold Stone Creamery store, or you can have your order delivered directly to your doorstep. ### What are the benefits of the My Cold Stone Rewards program? By signing into your My Cold Stone Rewards account, you can save your favorite orders for easy re-ordering, earn points for every dollar spent, and redeem those points for rewards. You also receive a special Buy One, Get One FREE offer on your birthday. ### Is the app free to use? Yes, the app itself is free to download and use. The monetization comes from the purchase of ice cream products ordered through the app. There are no additional fees for using the app's ordering or loyalty features. ### Can I re-order past purchases easily? Absolutely. The app makes it easy to re-order your favorite items or recent orders. This feature allows you to quickly access and place orders for the ice cream you love without having to re-select all your customizations each time. ## Version history (last 5 releases) ### 6.0.8 — 2026-06-18 - Bug fixes & other improvements ### 6.0.6 — 2026-06-05 - Bug fixes & other improvements ### 6.0.5 — 2026-05-27 - Bug fixes & other improvements ### 6.0.3 — 2026-04-24 • Bug fixes & other improvements ### 6.0.2 — 2026-04-17 Improvements & Bug Fixes ## Apps similar to Cold Stone | App | Rating | Price | Category | | --- | --- | --- | --- | | [Chipotle](https://appshunter.io/ios/app/chipotle/id327228455) | 4.7 (1,788,374) | Free | Food & Drink | | [Chick-fil-A](https://appshunter.io/ios/app/chick-fil-a/id488818252) | 4.9 (4,176,868) | Free | Food & Drink | | [Subway®](https://appshunter.io/ios/app/subway/id901941015) | 4.8 (1,202,440) | Free | Food & Drink | | [Dairy Queen® Food & Treats](https://appshunter.io/ios/app/dairy-queen-food-and-treats/id1359480496) | 4.7 (266,231) | Free | Food & Drink | | [SONIC Drive-In - Order Online](https://appshunter.io/ios/app/sonic-drive-in-order-online/id867827909) | 4.9 (2,630,071) | Free | Food & Drink | | [Taco Bell Fast Food & Delivery](https://appshunter.io/ios/app/taco-bell-fast-food-and-delivery/id497387361) | 4.7 (1,136,164) | Free | Food & Drink | ## More apps by Kahala Management, L.L.C. - [Pinkberry](https://appshunter.io/ios/app/pinkberry/id561629778) - [Baja Fresh](https://appshunter.io/ios/app/baja-fresh/id658240462) - [Planet Smoothie](https://appshunter.io/ios/app/planet-smoothie/id818785493) - [TacoTime](https://appshunter.io/ios/app/tacotime/id865048468) - [The Counter Burger](https://appshunter.io/ios/app/the-counter-burger/id1445705341) All apps by Kahala Management, L.L.C.: https://appshunter.io/developer/563332606 ## Related topics [ice cream store](https://appshunter.io/ios/topics/ice-cream-store) · [creamery](https://appshunter.io/ios/topics/creamery) · [coldstone creamery](https://appshunter.io/ios/topics/coldstone-creamery) · [cold stone](https://appshunter.io/ios/topics/cold-stone) · [cold stone ice cream](https://appshunter.io/ios/topics/cold-stone-ice-cream) · [cowboy creamery](https://appshunter.io/ios/topics/cowboy-creamery) · [cream stone](https://appshunter.io/ios/topics/cream-stone) · [cold stone rewards](https://appshunter.io/ios/topics/cold-stone-rewards) · [my cold stone](https://appshunter.io/ios/topics/my-cold-stone) · [ice cream food](https://appshunter.io/ios/topics/ice-cream-food) · [baskin robbins](https://appshunter.io/ios/topics/baskin-robbins) · [ijssalon luciano](https://appshunter.io/ios/topics/ijssalon-luciano) · [jenis ice cream](https://appshunter.io/ios/topics/jenis-ice-cream) · [brusters](https://appshunter.io/ios/topics/brusters) · [graeters](https://appshunter.io/ios/topics/graeters) · [salt and straw](https://appshunter.io/ios/topics/salt-and-straw) · [cold stone creamery morocco](https://appshunter.io/ios/topics/cold-stone-creamery-morocco) · [cold](https://appshunter.io/ios/topics/cold) · [nite creamery](https://appshunter.io/ios/topics/nite-creamery) · [velvet cream](https://appshunter.io/ios/topics/velvet-cream) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*