# Coldture — user reviews > 24 indexed App Store user reviews of Coldture by Coldture Wellness Inc., rated 1.90/5 from 10 ratings. - Source: https://appshunter.io/ios/app/coldture/id6498472488/reviews - App overview in markdown: https://appshunter.io/ios/app/coldture/id6498472488.md - Rating breakdown: 5★ 1 · 4★ 1 · 3★ 1 · 2★ 0 · 1★ 7 ## Newest reviews (7 of 24) ### 1/5 — Doesn’t work at all *2025-06-19, version 1.4.3* Connects to my tub then says unknown device and won’t do anything further. ### 1/5 — Awesome company, useless app *2025-05-11, version 1.4.1* The company and product is awesome. The app is useless. It always tells me temp ready in 0.0 hours. There is no elapsed time either, always reads zero. I have a scedule set but the tub just stays at that temperature regardless of me setting g a schedule. The dial to select temp is dumb….you can’t see where you are landing so it’s trial and error. Up and down arrow would be simpler and actually work. Feel Like the app could be way more polished and slick. ### 1/5 — Can’t even create an account *2025-04-30, version 1.4.0* As per the title. Won’t let me set a password when going thru the account creation account. Thus can’t connect to my Coldture chiller. Useless. ### 1/5 — Doesn’t work *2025-04-29* Doesn’t even let you set up password. I have to go back and hold the screen so it doesn’t move forward. Finally got it to set up a password. Then wifi. Then what bluetooth allowing screen? This is probably the worst app. **Developer response:** Fixed! Please update to the latest version. Sorry for the trouble, and thanks for your feedback. Let us know if you find any other issues! ### 1/5 — Terrible app *2025-03-24, version 1.2.1* This app is generally terrible. The team has been saying for months that it is going to be updated yet it has not been. For something that should be a premium product, it certainly does not feel that way. ### 1/5 — Log out / save password? *2024-12-12, version 1.2.1* This app is very frustrating. I cannot stay logged in and it won’t save my password. ### 1/5 — Completely Unusable *2024-08-24* Login works on the website but doesn’t work in the app. The app does nothing without a successful login. The old app allowed for adding devices with no login. This is regression. **Developer response:** Thank you very much for your feedback. We will work hard to improve the app. ## Most critical reviews (10 lowest-rated) ### 1/5 — Unusable app *2026-07-10, version 1.5.2* The app crashes every time I try to add my chiller ### 1/5 — Unreliable and terrible support *2026-05-30* New issue: you can’t edit an existing schedule. Only add new ones. Support said they are working on bringing this feature back. This was a month ago. A month and not able to add an edit button. The chiller works when it runs, but the scheduling is unreliable. It seems to depend on the phone instead of the unit, and I’ve had multiple days where the water wasn’t cold because it simply didn’t turn on. Only way to make it work is running it 24/7, which defeats the purpose and increases your electric bill. Customer service is just as bad. Slow responses and no clear answers. You end up chasing them for basic support. Not worth it. **Developer response:** Thank you for your feedback. We sincerely apologize for the inconvenience you've experienced. Regarding the scheduling function, please make sure that your chiller stays powered on and maintains a stable internet connection. You can also check whether your scheduled settings have been saved in the schedule list. Once the schedule is successfully set, it works as a cloud-based timer — when the preset time arrives, the cloud sends a command to start your chiller. Our local tests have shown that the scheduling function works properly. We would really appreciate it if you could provide us with more details, as that would help us identify the root cause of the issue. ### 1/5 — Unreliable and terrible support *2026-04-14, version 1.5.2* The chiller works when it runs, but the scheduling is unreliable. It seems to depend on the phone instead of the unit, and I’ve had multiple days where the water wasn’t cold because it simply didn’t turn on. Only way to make it work is running it 24/7, which defeats the purpose and increases your electric bill. Customer service is just as bad. Slow responses and no clear answers. You end up chasing them for basic support. Not worth it. ### 1/5 — Below the bare minimum. *2026-04-12, version 1.5.2* It works 25% of the time. The on/off and temperature control is good, but this app is mostly trash. I know the Coldture team, so if you’re reading this: YOU CAN DO BETTER! ### 1/5 — App scheduling is broken *2026-03-12, version 1.5.1* Unfortunately the scheduling to turn the cold plunge on and off with the app just doesn’t work and is very buggy. Unfortunate given that this is one of the main reasons I purchased this product. The company has said that they are going to fix it but haven’t made any updates despite saying they would 6+ months ago ### 1/5 — Why even offer the app *2025-12-01* I plunge in the morning and there’s no better way to derail your routine than to have this app fail you. Over and over and over. Have had this setup for almost two weeks and more than half the time I’ve woken up to the chiller powered off as it never received the scheduled command. Straight garbage. I’m left with two options - either keep it running 24/7 or return it. Leaning towards return as the cost of this setup will quickly surpass a more premium one with it constantly running. **Developer response:** First of all, we sincerely apologize for the inconvenience caused by our app. To help resolve the issue as soon as possible, you can follow these steps to check: 1. Ensure the device is online: Please check whether your device has been connected to a stable Wi-Fi network and has maintained normal power supply without disconnection after setting the schedule. 2. Reset the schedule: If you have removed the device from the app and re-added it after setting the schedule, the previously set schedule will become invalid and needs to be reconfigured. 3. Check the schedule records: You can go to Profile -> Message Center -> Notice in the app to view system messages indicating whether the scheduled task was successfully started. Thank you for your patience and feedback. We hope your issue can be resolved smoothly. Wishing you a pleasant day! ### 1/5 — One of the worst *2025-11-26, version 1.4.9* Quite possibly one of the worse apps I have used for what is supposed to be a high quality product. When I tried to reset my password the first time and it would not send me a link (100% confident I was using the correct password in the 1st place yet it would not work) the support center said it’s a known issue and to use a different email address and redo my account. That’s an unreal statement. Now, after using another email address, it’s doing the exact same thing. Basically, since you cannot stay logged in, you’ll need a new email/account everytime you try. Lol ### 1/5 — Horrible - don’t buy! *2025-09-15* If they’ll fix things and make it right I’ll take this down but until then I want you to know it has been nothing but a hassle working with these people. They sent me defective parts and then I had to pay to have replacement parts sent out . The app is terrible and doesn’t work either **Developer response:** We apologize for the poor experience. Could you please provide more detailed feedback about the issues you're encountering with the app? ### 1/5 — A Not So Very Good App *2025-09-09* Besides the lack of support, the app barely functions. In order to see accurate temperatures, you have to quit the app then restart each and every time. It has an option to tell you how long it will take to heat up…it doesn’t work. Always shows zero hours. It surprisingly has a schedule feature that, you guessed it, doesn’t work as described. I’ve set multiple timers for on and off, they never do anything but frustrate me. Do not recommend. I only have it so I can use the one feature that works, intermittently, and that is to start and stop the chiller without having to manually do I on the chiller. Hands down the most frustrating and poorly designed and supported app that I have possibly ever been required to use. I’m open to provide more feedback if the design team is up for it. **Developer response:** Thank you so much for your feedback. First of all, I sincerely apologize for the trouble this has caused. We would really appreciate it if you could provide some more detailed information. Regarding the schedule feature, you can check whether it executed successfully by going to Profile -> Message Center -> Notice and viewing the message list. For the other issues you mentioned, would it be possible for you to provide a screen recording as feedback? ### 1/5 — Broken *2025-07-06* I’m running the latest version of the app, and the latest iOS. It prompts me to scan for my device (Coldture pro). It finds it, and after a minute says “successfully added” then takes me back to the screen that says “add your device”. Endless loop. So frustrating. **Developer response:** First, sorry about the trouble! After you tap 'Done' when it says 'successfully added', it should take you back to the Home screen. If you don’t see your device there, it might be because of network issues at that moment. Try switching tabs to refresh the screen, or log out and back in. That should help." ## Most praised reviews (7 highest-rated) ### 5/5 — Thanks for the updates *2025-06-23, version 1.4.4* Seems like the Coldture team did a great job addressing the previous issues the app had. Thanks for listening to our feedback. ### 4/5 — Good *2025-01-02* That app looks good and works well. Only suggestion is to make a new temperature control system so you can easily control the temp **Developer response:** We greatly cherish your encouragement; we understand that there is still much work to be done. We will continue to improve this app step by step in the future ### 3/5 — Frustrating. *2025-09-03, version 1.4.7* I only loaded this app because I wanted to have it on a timer, as I plunge every morning and want it ready when I wake up. Multiple times it doesn’t turn on with the timer. Please resolve the timer issue because I do not have time to cold plunge in the morning if it hasn’t been running in advance. ### 2/5 — Problems with App *2025-03-08, version 1.2.1* This app seems rushed, incomplete, and bug prone. Here are the issues: (1) It doesn’t stay logged in. You have relogin with your username and password every time you use the app. Super annoying, but not a deal breaker. (2) The whole reason I got this app was so I could configure auto-timed scheduling. I like doing my cold plunges in the morning, and setup the schedule to auto turn on during the night and get my plunge ready for the morning. It fails at this because the app is super glitchy and sporadically doesn’t work. It’s a 50/50 chance whether my plunge will be ready for me when I wake up. Lots of mornings that I have woken up, my plunge was not ready, and then I had to leave for work without plunging since it would be impossible to chill the water in time. (3) Minor, but there are various little UI glitches and design flaws throughout the whole app. These don’t affect operation, but make it very clear you’re not dealing with a well-polished and well-tested app. Looks like a proof of concept beta. All of this makes me upset when Coldture self-proclaim themselves as being the “best-of-the-best in the industry”, which this app certainly doesn’t reflect. ### 2/5 — Schedule problem… *2024-11-30, version 1.2.1* The schedule setting in the app is very odd… sometime work sometime doesn’t… ### 2/5 — Needs a lot of work *2024-10-30, version 1.2.1* I like that coldture went for a dedicated app, but it needs a lot of work. Have to re-login every time you want to use it (very frustrating), temperature control is inaccurate because it doesn’t show the selected temperature while moving the wheel, so you have to guess based on the location. The schedule feature is not as good as when it was on Tuya, have to select all days of the week manually every time, a simple « all week » option would have done the trick. Also can’t modify an existing schedule, have to delete it and redo it. ### 2/5 — Barely usable *2024-07-20* Crashed repeatedly on setup Doesn’t remember name or password Doesn’t show the same temperature as the unit display. Can’t control the lights Timer uses a black on black font making it unusable. **Developer response:** We apologize for the inconvenience and will take your feedback into account as we work on improving our app to address these issues. If you need further assistance or have other concerns, please feel free to let us know. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*