# Colgate Magik — user reviews

> 142 indexed App Store user reviews of Colgate Magik by Colgate-Palmolive Company, rated 4.53/5 from 1,619 ratings.

- Source: https://appshunter.io/ios/app/colgate-magik/id1436037091/reviews
- App overview in markdown: https://appshunter.io/ios/app/colgate-magik/id1436037091.md
- Rating breakdown: 5★ 1,264 · 4★ 122 · 3★ 74 · 2★ 38 · 1★ 91

## What do users think of Colgate Magik?

Overall sentiment: positive

**Pros**

- 👍 Encourages kids to brush teeth
- 🎉 Makes brushing teeth fun
- 🤗 Helps establish good brushing habits
- 🤩 Engaging game elements
- 🎨 Customizable masks/hats

**Cons**

- 🐛 Toothbrush detection issues
- 🤔 Inconsistent scoring/progress tracking
- 💾 Lost user data/progress
- 🤯 Frustrating app updates
- 📸 Photos saved to phone instead of in-app

**Commonly reported bugs**

- App crashes/freezes
- Login/authentication issues
- Toothbrush not recognized
- Progress resets unexpectedly
- Inconsistent scoring/rewards

**Most requested features**

- More worlds/levels to unlock
- Ability to transfer accounts across devices
- Parental dashboard to track progress
- Flossing feature
- Customizable brushing timer

## Newest reviews (13 of 142)

### 4/5 — My kids love!

*2025-10-29, version 3.1.10*

My kids love this only problem is one of my kids can’t use because it keeps giving an error in downloading worlds. It will download to 100% and then say check internet connection. I’ve deleted and reinstalled app…done all updates. So disappointing for him.

### 3/5 — Good idea BUT….

*2024-07-06, version 3.1.7*

Its a good idea but I feel like the detection of the toothbrush is not always great and then only 1/2 stars awarded. Stars awarded also inconsistent, sometimes 2 sometimes 3 with the same amount of monsters caught during brushing. 

The hats are pretty good incentive which is nice. Would be great if there was time to spit out toothpaste between brushing.

### 4/5 — Good app

*2024-02-23, version 3.1.7*

So I’ve had this app for years and my children like it. But, I think there should be more worlds to enjoy. I’d like to thank you for supporting us with oral hygiene 😉

### 2/5 — Toothbrush issue

*2024-01-16, version 3.1.7*

The app has a lot of trouble l picking up my sons toothbrush. His sisters does just fine, but when he brushes it hardly ever picks up the brush no matter what he does.

### 4/5 — Love This but Wish We Had More Worlds

*2024-01-12, version 3.1.7*

My son (7) has been using this app twice daily for the past year. He’s doing great and has had zero cavities at his dental visits. He can independently brush REALLY well with this app and I think it was the best tool we could have found to build his skills. However, we have been in magic world for months now, he’s bought everything he could possibly buy with his gems, and he’s currently banked over 100,000 and can’t do anything with them. He still likes using the app, but he already earned the badge for a 50 day streak and he’s getting bored with the lack of options available now. More worlds and options to buy masks would really be beneficial for the long-term users of this app. We loved the spooky music during Halloween/October, and were hoping we’d see more extras like that in November and December. We’d like to keep using this app to keep up his AMAZING brushing, but it really needs more worlds and extras to keep kids using it long-term. Thanks for the awesome hygiene tool! It was a great kick-start for good brushing habits.

### 3/5 — Updates?

*2023-08-24, version 3.1.6*

Loved the app, but where are the updated levels/hats/etc. We have been waiting for updates and nothing.....

### 3/5 — Wish we had more worlds

*2023-06-06, version 3.1.4*

We love this app! It’s made brushing fun and really improved my 5 and 7 yr olds brushing skills. I just wish they would update it with more worlds! We completed all the levels several months ago and the “magic” world is getting boring for them. Please release updates with new worlds!

### 5/5 — Magic!

*2023-04-28, version 3.1.3*

I have only just found this app and the magic toothbrush! It truely is magic! My 7 year old would fight to the death not to brush his teeth! Now….. he is asking to do it and he loves the rewards and funny photos. Thank you!!!

### 5/5 — Really good

*2023-04-22, version 3.1.1*

Really good

### 5/5 — Amazing App

*2023-04-07, version 3.1.1*

From my daughter - “It makes brushing your teeth more fun for kids and makes them do it even more it’s a great game and it’s really fun for them you get to collect stars. Defeat monsters and win. Cool masks by how many gems you get the more levels you do the more gems you’ll get, and then the more masks you can unlock and then off to the next island.”

From me - such an amazing app. The kids love it and it really helps them do such a good job of brushing their teeth. Can’t recommend it enough.

### 4/5 — How I think my review

*2023-04-05, version 3.1.1*

Good for learning how to brush your teeth properly and then you should not have to worry about cavities

### 4/5 — I have a question

*2023-04-04, version 3.1.1*

So um does the app work with a normal toothbrush or a colgate normal toothbrush? Because I dont wanna buy something so expensive just for my child to just use it for 2 years. So yea im so worry if this review was mean but pls answer my question

### 3/5 — Colgate magic

*2023-02-15, version 3.1.0*

I don't know what the parents icon will do if you answer the correct question

## Most critical reviews (10 lowest-rated)

### 1/5 — CC

*2026-03-05, version 3.1.11*

Camera not working in iOS 26.3

### 1/5 — 投訴

*2025-12-15, version 3.1.11*

會自動登出‘無哂所有資料

### 1/5 — can’t login

*2024-03-09, version 3.1.7*

all the prizes are disappeared

### 1/5 — Accounts unexpectedly DELETED

*2024-01-29, version 3.1.7*

I created an account for my son using an email address I don’t check regularly. He’s been using the app for a month now. I just opened the app to see that the entire account has been deleted because I didn’t agree to terms that were sent to the email. No account suspension, and no warnings within the app. My son loved this app and now has lost all his progress and doesn’t want to use it anymore because he doesn’t want to start over. The app is constantly prompting you to accept terms and conditions and I’ve done it several times. Yet apparently I still need to check my email and also accept from there? As an app developer and someone who has had an iPhone since their existence, this is something I’ve never seen. This is a deeply flawed process. If there is a mandatory step in account setup process, it should have to be completed before letting a kid play a game for a month. And the account should be suspended not deleted. What an absolute waste of time and money.

### 1/5 — Can’t enter email address

*2023-12-25, version 3.1.7*

Keeps coming up with an error message! Bought it as a Christmas present and complete waste of money! Could have got a £1 toothbrush and put YouTube on

### 1/5 — App won’t even start

*2023-11-06, version 3.1.6*

Purchased the toothbrush, opened it to get started, downloaded the app, opened it and can only get “Download Failed. Some necessary files could not be downloaded, check your internet connection and try again later.” We’ve been trying, in multiple devices, no success. Sounds like we’ve wasted our money on the product.

### 1/5 — Taught my son to brush well, but the app is buggy

*2023-07-02, version 3.1.4*

This app has taught my son how to brush his teeth effectively, and it makes him excited to brush too. I would have given it 5 stars, but the app is glitchy. Several times, he’s been almost done with a works and suddenly lost most of his progress. About 8 months ago, he was almost done with Polar World, but one day when the app opened, it took away his stars and said he was back at the beginning of Polar World. He was so frustrated that he stopped using it. He wasn’t brushing well, so after a few months we encouraged him to restart. It’s happened a few more times but never with as big of a consequence until today. This morning he was almost at the end of one world, with 42/45 stars. This evening when he opened it, it said he only had 18 stars in that world! He would like it a lot more if it saved his progress after every brushing session, and didn’t randomly erase his achievements…

### 1/5 — Cannot login after updated

*2023-02-05, version 3.1.0*

Cannot long in after updated

### 1/5 — App Broken

*2023-01-28, version 3.0.4*

On iOS 16.3 with the latest version you can’t get past the terms or service screen. The agree button does nothing.

### 1/5 — Game error!

*2022-11-11, version 3.0.4*

My son has been playing the game for quite a while now and saved a few points in order to get the new selfie pictures. But for some reason we couldn't sign in and lost all data. This has happened twice and kid was quite upset! This needs to be fixed!

## Most praised reviews (10 highest-rated)

### 5/5 — it is just amazing

*2026-03-16, version 3.1.11*

everything was amazing. It’s perfect. Everything is going well. No glitches evidence is good.

### 5/5 — Popo

*2026-02-12, version 3.1.11*

O

### 5/5 — Colgate

*2025-08-06, version 3.1.10*

Colgate magic is the best

### 5/5 — Game changer

*2024-12-06, version 3.1.9*

Have been struggling for almost a year to get my toddler to brush - always a fight until now.  App & brush revolutionised this process.  Not only is it no longer a fight but he is actively and willingly learning to brush by trying to win at the game.  He loves the pictures as well.  Can’t wait to earn the pirate photo.

### 5/5 — BEST BRUSHING TEETH GAME EVER

*2024-03-02, version 3.1.7*

First, I thought brushing my teeth is boring. Now IT IS SO MUCH FUN. GOOD JOB COLGATE

### 5/5 — Great app but disappointed that the app cannot be installed on a non- US iPhone

*2024-01-06, version 3.1.7*

My granddaughter who is 8 lives in Japan. We brought a Majik toothbrush for Christmas but the app is not available from the Japanese App Store. Bummer.

I installed it on my US iPhone and she loves it!!! Anything that gets kids brushing is wonderful. 
But when we leave she will not be able to use it. The app is great but needs to be available in Japan. 

It would be great if you could make the English version available in the Japanese App Store.

### 5/5 — K. Family

*2023-09-21, version 3.1.6*

This magik toothbrush and the app so good. My daughter loves it and encouraging her to brush her teeth everyday.

### 5/5 — Good

*2023-08-30, version 3.1.6*

When I brush good they say it’s rong!So they.

### 5/5 — Not a gimmick

*2023-06-15, version 3.1.4*

I did wonder when I bought this if it was going to be a gimmick. However my son loves this he is still young so currently only getting 45% but he likes to try and get 3 stars. It is easy to use, educational and I wish there was an adult version!

### 5/5 — Amazing!!!

*2023-05-19, version 3.1.3*

This toothbrush/app has literally been life changing for my 6 year old! I no longer have to worrying if he’s missing spots like when he used to fight me to brush on his own! He begs me to brush his teeth now and wants to do it multiple times in a row! 

I HIGHLY recommend this to anyone who has young kids! In fact, I have recommended to friends and they love it as well! 

Thanks so much for creating such an awesome product! My son says you should do a flossing app too 😉

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
