# Collect by WeTransfer — user reviews > 1,566 indexed App Store user reviews of Collect by WeTransfer by Wetransfer B.V., rated 4.40/5 from 25,467 ratings. - Source: https://appshunter.io/ios/app/collect-by-wetransfer/id765359021/reviews - App overview in markdown: https://appshunter.io/ios/app/collect-by-wetransfer/id765359021.md - Rating breakdown: 5★ 19,907 · 4★ 1,586 · 3★ 753 · 2★ 528 · 1★ 2,693 ## What do users think of Collect by WeTransfer? Overall sentiment: negative **Pros** - 🚀 Fast and efficient file transfers - 👍 Intuitive and easy to use - 🔒 Secure file sharing - 💡 Useful boards for organizing content **Cons** - 🐛 Frequent crashes and glitches - ⏱️ Slow upload/download speeds - 🔍 Lack of search and organization features - 💾 Unreliable file storage and syncing - 🤔 Confusing board-based interface **Commonly reported bugs** - Files randomly disappearing from boards - Inability to log in or reset password - Boards not updating or syncing properly - App freezing during file transfers **Most requested features** - Add repeat/loop playback for audio/video - Improve file management with sorting, renaming, and deleting options - Implement desktop app and cloud sync for cross-device access - Provide more customization options for boards (colors, layouts, etc.) ## Newest reviews (14 of 1,566) ### 2/5 — Frequently stops playing *2026-08-06, version 6.7.27* My Collect app frequently stops playing, sometimes every 5 or 10 minutes. This is very annoying and frustrating, hence the unfavorable rating. I am using it on my iPhone 16. Would appreciate any help. ### 2/5 — Great UI/UX, pity about the back end. *2026-06-27, version 6.7.26* I’ve been using Collect for several years and it has by far the best UX/UI of these kind of apps- I much prefer it over others (Milanote, Are.na, MyMind, Fabric, Cosmos etc) it’s intuitive and clean. Where it falls over is loading. Be it desktop or mobile, wifi or 5G- loading images/files and their thumbnails is a huge issue. I’m a creative, I use this kind of app constantly for work. I have about 3000 items in my library and due to the lag in loading I’m cancelling my subscription. Guys if you’re reading this- please fix it. ### 4/5 — Excelente idea *2026-05-27, version 6.7.25* Una aplicación que resuelve muchas situaciones donde necesitas guardar información. El único problema es que para compartir lo que has guardado lo hace a través de vínculos compartidos. Por tanto es muy complejo sacar la información. ### 4/5 — Great way to save important information or videos *2026-04-26, version 6.7.24* Love this ap as if keeps things neatly visible and succinct ### 1/5 — Starting to piss me off *2026-04-22, version 6.7.24* Acting like junk why ? Nothing is working ### 2/5 — Really problematic app *2026-04-16, version 6.7.24* I can no longer use this on my Ipad as it repeatedly crashes, and most recently froze my Ipad. It works on my phone but the limited help for this problem I got was useless. ### 1/5 — App keeps crashing *2026-04-14, version 6.7.24* Trying to load a new board but the app just crashes and won’t allow you to open anything. ### 1/5 — Not working like it was before *2026-03-19, version 6.7.23* Fix it please!!!! ### 2/5 — Expensive and useless *2026-03-05, version 6.7.23* Expensive and useless ### 2/5 — The app won’t allow login *2026-03-03, version 6.7.23* This app logs you out without warning then won’t allow you to log back in. I can only conclude they haven’t tested it properly on iPhone. Really annoying. I’m looking for an alternative because this happens regularly and frankly I’m done with it. Don’t bother if you need something reliable ### 1/5 — 動かない *2026-02-17* 購入しアプリを開いても固まっていて何も動かない　返金してほしい ### 1/5 — Total failure *2026-02-05, version 6.7.23* Have an important file to share. Only way to share said file is to upgrade. Upgrade done the file disappears & no ability to retrieve it. Days of work by professional photography team GONE! ### 1/5 — And retrieve most of my old files *2026-02-02, version 6.7.23* And never had a response- sent this message a few times ### 1/5 — pictures disappearing after downloading, no easy way to organize photos by file name *2026-01-26, version 6.7.23* several times now i’ve downloaded boards from labs that developed my photos and once the download is complete i add the photos to a new board and all the files disappear. now i have to download everything again. also it’s super frustrating to organize photos by the file name so my film rolls are in order. for some reason this app prioritizes saving files by the date added. so when i download 6-7 rolls from my developer the photos are scattered all over the place. only way you can organize photos by file name is in all boards . and its takes forever to load all the pictures. certain photos wont even display anymore. overall very frustrating experience with this app hopefully they can work out the bugs. most likely looking for an alternative app or way to transfer photos from now on ## Most critical reviews (10 lowest-rated) ### 1/5 — Efface votre contenu *2026-08-06, version 6.7.27* Efface les photos s’il N’y a pas eu d’interaction avec l’application. Sois disant des mails sont envoyés, je n’ai absolument rien reçu. Des souvenirs s’envolent et je suis très en colère ### 1/5 — Terrible *2026-07-28, version 6.7.26* Very cumbersome and not user friendly ### 1/5 — All *2026-07-02, version 6.7.26* Sucks ### 1/5 — I paid so why does my family have to pay? *2026-06-28, version 6.7.26* I paid for a whole year for multiple people to use this service so that my family could gather all of the pics of my mom for her funeral. Why are you asking my family to pay? ### 1/5 — Starting to piss me off *2026-05-18, version 6.7.24* I can’t seem to load a lot of my stuff it just freezes or I have a big question mark on it I use to love this app and tell people about it. And now it just sucks. What happened to it ### 1/5 — Would not recommend *2026-05-17, version 6.7.24* Downloads rarely work to save into folders. Super slow! ### 1/5 — Se borran archivos *2026-05-11, version 6.7.24* Tenía álbumes guardados y se borraron sin poderlos recuperar, antes funcionaba mejor pero con las actualizaciones cada vez tarda mas en sincronizar. ### 1/5 — Unusable *2026-05-07, version 6.7.24* App keeps closing every time i open a board ### 1/5 — Content not loading *2026-05-01, version 6.7.24* My contents are not loading or allowing me to download my files ### 1/5 — Couldn’t even try app *2026-04-25, version 6.7.24* Just crashes immediately ## Most praised reviews (10 highest-rated) ### 5/5 — Great way to save important information or videos *2026-08-09, version 6.7.27* Love this ap as if keeps things neatly visible and succinct ### 5/5 — 1st *2026-07-28, version 6.7.26* 1st ### 5/5 — Great free app *2026-06-18, version 6.7.26* Helpful everyday, the Collect app is a must-have tool for artists ### 5/5 — MGlorietus *2026-04-28, version 6.7.24* El lugar perfecto donde guardar y compartir archivos ### 5/5 — Excellent *2026-02-04, version 6.7.23* For sending large files ### 5/5 — Sharing *2026-01-28, version 6.7.23* I will be sharing this app with my friend who is a great photographer. So that he can use it to send files of the work that we do together ### 5/5 — PHantastic ! 💥 *2026-01-07, version 6.7.22* PHantastic guys .. 💥🧡💥💯❤️ ### 5/5 — Thank you for bug fixes! *2025-11-12, version 6.7.21* Stability fixed in my version. Thank you for offering so much capability free of charge! ### 5/5 — Great App *2025-10-23, version 6.7.19* Easy to use ### 5/5 — Studio52 backup audio video *2025-10-17, version 6.7.19* It’s an Amzing app, very well organised and user friendly. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*