# Collectable — user reviews

> 48 indexed App Store user reviews of Collectable by Collectable Sports Assets, LLC, rated 4.64/5 from 752 ratings.

- Source: https://appshunter.io/ios/app/collectable/id1505769678/reviews
- App overview in markdown: https://appshunter.io/ios/app/collectable/id1505769678.md
- Rating breakdown: 5★ 651 · 4★ 35 · 3★ 10 · 2★ 8 · 1★ 48

## What do users think of Collectable?

Overall sentiment: negative

**Pros**

- 🎉 Fun investing experience
- 🖼️ Exciting way to own sports memorabilia
- 👍 User-friendly app interface

**Cons**

- 🚫 Inability to withdraw funds
- ⚠️ Overpriced IPOs leading to significant losses
- 🔍 Lack of transparency in pricing and selling
- 🕰️ Delayed tax documentation and long withdrawal times
- 🔒 Concerns about legitimacy and potential scam

**Commonly reported bugs**

- App crashes and technical issues
- Inconsistent functionality and unreliable platform

**Most requested features**

- Improve communication and customer support
- Implement better pricing and valuation strategies
- Streamline tax reporting and withdrawal processes
- Enhance transparency around buyout offers and voting

## Newest reviews (15 of 48)

### 1/5 — Horrible returns

*2023-01-13, version 3.1.2*

Perfect app for anyone looking to give away hard-earned cash.  Collectable severely overvalues cards at IPOs, with any card (unless being bought out) completely tanking in value after go-live.  LeBron, Luka, Mahomes,etc — Stars that shouldn’t drop 50%+ in value do just that.  Your money will drop by over half and you won’t be able to sell.  Not enough volume/users on the app for anyone to get anywhere near break-even.   I recommend not using.  Trying to get out of my positions and deleting, but it will take months/years to get out now.

### 1/5 — Scam?

*2022-10-11*

Not only have they held people hostage by not having K-1s ready but here we are a week away from the October IRS deadline (already extended 6 months ago….) and a huge chunk of their K-1s don’t even have EINs.  Just lists APPLIED FOR in the space.  Can’t even use TurboTax because of that lack of info.  Im beginning to believe that these guys are con artists.  Stay far far away!

### 1/5 — They miss tax deadlines

*2022-09-20, version 3.0.0*

Beware if you invest, they will routinely miss IRS deadlines (e.g., extended K-1 fiasco), over promise, and under deliver with very poor and inconsistent communication along the way.  This will lead to very painful and extended tax issues until they streamline their processes.

### 2/5 — Beware tax situation

*2022-09-18*

While the concept is good the execution has caused nothing but headaches from a tax standpoint.  I have invested in 49 items and that means 49 separate K-1s.  I have had to manually enter each as they do not support downloads into popular tax software.  Furthermore, we are 5 months passed the tax deadline and I still have not received all of the K-1s.  I regret my decision to invest on this platform and have put my shares of all my lots up for sale.  This colossal misstep regarding taxes also makes me question their entire business plan.

### 1/5 — Trash app.

*2022-08-29, version 2.1.0*

It’s been months and I still haven’t gotten approved to trade yet. Take your business to Rally.

### 1/5 — Garbage

*2022-08-26*

While the app is nice and user friendly, the service is absolutely terrible. I am down 57.9% and I own shares of 1/1 Mahomes cards and Kobe Bryant game worn shoes. This is a BIG manipulated scam with super low trading volume, (meaning you can never get out of your position). If you love giving money away, hop into some IPO’s. When Mahomes and Kobe are losing half of their value you know that the IPO’s are straight garbage.

### 1/5 — Don’t invest here. You can’t sell your share

*2022-05-01*

Simply put: This is not like the US stock market where you can buy and sell WITHIN SECONDS.
You have to wait until someone (no one knows who) is willing to transact. That can take months! Collectable will not tell you that.
Do waste your money here!

### 1/5 — Not available

*2022-04-25, version 2.0.7*

Can’t use if you’re from Canada

### 2/5 — App is great but payouts are brutal

*2022-02-04, version 2.0.5*

The idea and everything about the app is good. But to invest money in and have to wait over 2 months for a payout is really brutal.

### 1/5 — Crashes

*2021-12-22, version 2.0.4*

App crashes every time I try to open, going on for 2 days now.

### 1/5 — Terrible application. Invest elsewhere

*2021-08-30*

Even if you’re lucky enough to have an item that gets a buyout offer, this app doesn’t let you vote on it anywhere. They don’t have a functional website. They don’t have a place to do that on the app. They just figure “you’ll let them know”

Of course there’s no way to do that so the offers tend to get rejected and you get stuck with an investment that could have paid off if the is stupid app functioned at any level like it should. 

If you have a buyout option for these items how is your way for them to vote so poorly constructed. These guys are terrible. Go with rally rd. or someone else. I’m pulling out of all my investments with them. You should do the same.  Their system will never let the investment pay off

### 1/5 — Awesome idea, horrible app execution!

*2021-08-26, version 1.1.7*

I saw the app and was excited because I’m a HUGE sports fan but the app is trash. None of my payments ever go through and I’m unable to withdraw my funds. Plus customer service is beyond slow. So my money is basically stuck in the app

### 1/5 — Referral code didn’t work

*2021-07-31, version 1.1.7*

I was supposed to get a free $10 share and be entered into a sweepstakes after using a referral code. After doing a lengthy signup and connecting a bank account, there was zero indication the code worked. This is either sketchy marketing or bad UX.

### 1/5 — Great idea but terrible execution

*2021-04-04*

Every transaction I’ve ever attempted on this app has had a different problem associated with. Minutes (or seconds some times) after the launch of an IPO has frozen screens, or transactions don’t go through. Or sometimes they do, but you don’t know until the next day when your account updates. You’re better off fighting scalpers at Target than getting through to an IPO on this app.

### 1/5 — Great app but way too buggy

*2021-03-12, version 1.1.2*

Can’t invest anymore since the app removes my bank information every time I open an IPO.  Used to be great but hardly works now needs serious maintenance.

## Most critical reviews (10 lowest-rated)

### 1/5 — Getting on app

*2024-11-28, version 3.1.4*

Impossible to get on app

### 1/5 — Either a Scam or Terrible Businesspeople

*2024-08-22, version 3.1.4*

The app has been radio silent for most of 2024. Can’t make trades, can’t withdraw funds, and email support just responds with vague promises of returning functionality. 

Stay far away.

### 1/5 — Refusal to Withdraw Money!

*2024-08-22, version 3.1.4*

Zero customer service support while their app does not allow me to withdraw money from my account. Do not invest your money into this app as they will hold it hostage from you!

### 1/5 — Thieves

*2024-08-17, version 3.1.4*

This app scammed all of those who invested in the collectibles. DO NOT trust this company.

### 1/5 — Fake cards?

*2024-05-04*

Absolute scummy app I put money in and sold stuff now I can’t withdraw anything really? I just get a message that says withdraw failed, why I bank with A+ rated banks money should flow fine everything is set up and verified I used the PSA app to check some of these cards there not showing up in the data base and yes, there’s a difference between autograph cards and regular credit cards in numbers but neither shows up like they don’t exist It’s like they’re trying to offload low volume trading sell it to you. Run away with the money what’s even better sell you something to fake that doesn’t even exist I’ve sent emails many times no reply you can hide behind fake 5 star reviews generated by some Chinese kid but the truth will always come out

### 1/5 — Scam. Don’t waste your money.

*2024-02-29, version 3.1.4*

So disappointed I fell for this app. I started investing in different items 3 years ago and my portfolio is down 85% since. Took a nosedive early on and has steadily trended lower. Their initial valuation estimates are so wildly off base they should be imprisoned for fraud. Absolute insanity.

### 1/5 — Absolute scam

*2023-07-18, version 3.1.4*

App is fine. Company practices are disgusting. Basically scammed me out of 3k. Do not put any hard earned cash into this company. Looks like they are trying to wind down and offload assets at super cheap, to the detriment of investors

### 1/5 — Poor Strategy and Worse Communication

*2023-06-24*

The prices have generated significant losses when actual sold. One of my assets sold and I have asked them when they sought approval to sell at a price, they have not replied. I would not get sucked in, obviously there is risk but worse than risk is a lack of transparency in how they sell and when and why. 

Also, huge inconvenience with the k1 need for taxes.

### 1/5 — Poor entry prices lead to big shareholder losses

*2023-05-17*

I have been with this company for about 2-3 years. I have since seen a major decline in the price that the product was worth versus the offering price. I feel like the offering prices are so high that almost all of the investors lose money.

I have never done so poorly in any investment to date as I have had in this one. One star.

### 1/5 — App has been down for months

*2023-03-17, version 3.1.4*

???

## Most praised reviews (10 highest-rated)

### 5/5 — Fun investing

*2022-10-15, version 3.0.1*

A more fun way to invest in alternative assets instead of your normal stocks.

### 5/5 — My opinion on Collectable

*2021-11-02*

Exciting way to own some of rarest cards in work. Hope others enjoy as much as I do

### 5/5 — Excited to get back to collecting a new way.

*2021-06-30*

I stopped collecting back in 2000 when my
daughter  was born. I put my Jordan collection away and now back into collecting with this new concept and digital opportunity.

### 5/5 — Communication technology is poor

*2021-04-14*

I submitted verification info through the app and it just sits there pending. There is no status update or progress. There also has been zero email communication to mark progress or give an update.

### 5/5 — Collectable is best new site in years

*2021-04-09*

What great sports memorabilia and a really helpful staff to answer questions (special thanks to Justin for his patience with a senior investor!!) How special it is to own a portion of an amazing item that the average collector could never afford by themselves. Keep up the excellent work, you folks make 1:00 PM a super fast happy hour!!!

### 5/5 — Amazing app!

*2021-03-02*

Couldn’t ask for a cooler way to invest - the items on this platform are unreal. Highly recommended!

### 5/5 — Best in class

*2021-01-09, version 1.1.0*

If you’re wanting to invest in sports collectibles, this is the place to do it. The app is nice to use, and there are new offerings constantly.

### 5/5 — Incredible app

*2020-12-24*

It took less than 5 minutes to find a card, link my bank account, and make a purchase. I wish I would have known about this sooner!

### 5/5 — Kathleenkeiferartist

*2020-09-12, version 1.0.3*

Super hip and relevant site!! I’m not spending my money on tickets and travel this year so I’m spending it here!

### 5/5 — Absolute gamechanger

*2020-09-11*

Beautiful app, innovative concept and extremely easy to use. Very excited to see what will come next!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
