# Collin College Mobile — user reviews > 17 indexed App Store user reviews of Collin College Mobile by Collin County Community College District, rated 2.60/5 from 47 ratings. - Source: https://appshunter.io/ios/app/collin-college-mobile/id1420156451/reviews - App overview in markdown: https://appshunter.io/ios/app/collin-college-mobile/id1420156451.md - Rating breakdown: 5★ 13 · 4★ 6 · 3★ 2 · 2★ 3 · 1★ 23 ## Newest reviews (3 of 17) ### 1/5 — Doesn’t log in *2019-08-08* The app won’t let you log in. Needs to be fixed. Already uninstalled and reinstalled AND reset my password. Still won’t let me in. **Developer response:** Thank you for your feedback. We sincerely apologize for the troubles you have had with the app. The issue you were facing has been fixed. Please email us at develop@collin.edu if you have any further trouble. Thank you! ### 1/5 — Won’t work *2019-08-07* I’ve downloaded the app. Won’t let me log in. It just keeps circling like it wants to load when typing in my login. But does nothing. I’ve turned off my phone and restarted it. And re downloaded the app and it still won’t work. Faulty app. **Developer response:** We suffered a glitch but it is now fixed. Please try to log in again. Let our customer care team know at develop@collin.edu if you continue to face problems. ### 1/5 — Can’t even sign in *2019-08-06* I have already deleted and reinstalled the app hoping that might work but NOPE. what a piece of crap. Thank you Collin College for another unsuccessful tool. **Developer response:** Thank you for your feedback. We sincerely apologize for the troubles you have had with the app. The issue you were facing has been fixed. Please email us at develop@collin.edu if you have any further trouble. Thank you! ## Most critical reviews (10 lowest-rated) ### 1/5 — It kind of works? *2023-07-20* I can log in and that’s about all it does. Nothing populates in the financial aid tab or payments tab. ### 1/5 — Trash *2023-03-30* Doesnt work. Wont load. ### 1/5 — Do not waste your time *2021-03-18* This app is just a login screen. Once you login, there is nothing else. No information populates inside the app. Ever. Please do not waste your time downloading this because you will just end up removing it. 😭 ### 1/5 — Annoying *2021-01-11* I've been trying to log in for days and it won't let me. I restarted my phone and uninstalled it and it still won't work. It shouldn't be this difficult. ### 1/5 — “Thanks” for the “update” *2020-01-14* This app is the worst. If you think you are in line for any advisor or financial aid you aren’t. Don’t waist your time downloading the app it’s absolutely trash. ### 1/5 — Bug Preventing Login *2019-12-13, version 1.2.0* Please fix the bug that is preventing people from logging. ### 1/5 — doesn’t work! *2019-08-19* it won’t go past the loading screen and just keeps spinning when you try to log in. **Developer response:** Thank you for your feedback. We sincerely apologize for the troubles you have had with the app. The issue you were facing has been fixed. Please email us at develop@collin.edu if you have any further trouble. Thank you! ### 1/5 — Won’t even let me log in *2019-08-19* Can’t even log into the app- keeps telling me that it can’t verify my credentials to be authentic. **Developer response:** Thank you for your feedback. We sincerely apologize for the troubles you have had with the app. The issue you were facing has been fixed. Please email us at develop@collin.edu if you have any further trouble. Thank you! ### 1/5 — Maybe a development error? *2019-08-15* The app never allowed me past the sign in screen. I retyped my ID and password, I tried deleting it then re-downloading it, but nothing seemed to work. I finally just gave up on it and decided to attempt to use the website instead. It’s sad too because I was really hoping that it would help. Apparently not. **Developer response:** Thank you for your feedback. We sincerely apologize for the troubles you have had with the app. The issue you were facing has been fixed. Please email us at develop@collin.edu if you have any further trouble. Thank you! ### 1/5 — Crap *2019-08-15* It doesn’t let me login at all. I’ve uninstalled and reinstalled and it still doesn’t work. **Developer response:** Thank you for your feedback. We sincerely apologize for the troubles you have had with the app. The issue you were facing has been fixed. Please email us at develop@collin.edu if you have any further trouble. Thank you! ## Most praised reviews (4 highest-rated) ### 5/5 — Love this app *2020-08-19* This app WORKS perfectly fine, the reviews are old and the app has been updated. I have an iPhone X and have had 0 problems with it. ### 5/5 — Very user friendly! *2019-01-24* I love the updated interface from the older Collin College app. The older one seemed cluttered and messy, but this one is very intuitive and user friendly. The CougarBot is also very helpful! Some parts of the app crash when I tap on them, such as the Payments tab, but that’s understandable considering this is a brand new app. Keep updating the app, and I can guarantee you I will use this!! 👍🏻👍🏻 ### 4/5 — Awesome! *2019-01-26* Loved it. It works for me. It is clean and user friendly. The only thing I think it’s missing is a library feature. That would be veryyy helpful too. But overall. You guys rocked. Proud to be a Cougar. ### 2/5 — Worst thing I’ve ever experienced *2019-05-08* The app when I tried to login to my cougarweb account, it takes forever to load and it won’t work. Definitely one of the worst college apps I’ve had on my phone by far. Need a fix. 👎🏻 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*