# Collins Community CU Mobile

> Mobile banking app for account access, loan applications, and communication. (iPhone/iPad app by Collins Community Credit Union.)

- Source: https://appshunter.io/ios/app/collins-community-cu-mobile/id1375506293 (this page in markdown: same URL + `.md`)
- Developer: [Collins Community Credit Union](https://appshunter.io/developer/553269431)
- Category: Finance
- Price: Free
- Rating: 4.70/5 from 3,729 App Store ratings · 74 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 82 MB
- Languages: American English
- Released: 2018-05-10
- Data updated: 2026-08-27
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/collins-community-cu-mobile/id1375506293/reviews.md

## What is Collins Community CU Mobile?

A convenient way to access your account from anywhere.

*Registration
*View Pending Items 
*Apply for a Loan
*Chat
*Message Center
*Bill Pay Enhancements

## Key features

- Account Access
- View Pending Items
- Loan Applications
- Chat Support
- Message Center
- Bill Pay

## What do users think of Collins Community CU Mobile?

Overall sentiment: negative

**Pros**

- 👍 Easy to use
- 🚀 Transfers make life easier
- 💡 Full screen on iPad
- 👍 Great support
- 👍 Smooth process
- 👍 Helpful staff

**Cons**

- 🐛 Timeout messages
- 🐛 Error messages
- 🐛 Lots of technical glitches
- 🐛 App crashes constantly
- 🐛 Unreliable Face ID/login
- 🐛 Outdated and clunky UI
- 🐛 Disconnects from budgeting apps
- 🐛 Bill pay not working
- 🐛 Frequent password changes

**Commonly reported bugs**

- Login issues
- Crashes and freezes
- Compatibility problems with newer devices

**Most requested features**

- Direct pay icon on home screen
- iPad-optimized app
- Card on/off controls
- Mobile check deposit to savings
- Fingerprint/Face ID login

## Recent user reviews (10 of 74)

All indexed reviews: https://appshunter.io/ios/app/collins-community-cu-mobile/id1375506293/reviews.md

### 2/5 — Collins App

*2026-04-15, version 25.2.0*

Needs to be updated and mordernized

### 1/5 — App review

*2025-12-29, version 23.2.7*

Frequently get an error when trying to log in. Happens the most early in the morning.

### 4/5 — Timeout messages

*2025-08-09, version 23.2.7*

To the developer; when the connection times out, just go back to the login screen and don’t put up those dialog boxes…it introduces friction into the experience. These ALWAYS pop up when not using the app (like the next day). The last first thing we want is to be greeted with the error messages when we know we are logged out due to lack of activity. You know you can do better

### 2/5 — App

*2025-08-04, version 23.2.7*

I tried several times and kept receiving an error message

### 5/5 — Transfers

*2025-07-13, version 23.2.7*

Online transfers make life so much easier!!

### 3/5 — Lots and lots of technical glitches

*2025-05-21, version 23.2.7*

Lots and lots of technical glitches throughout the year every year. 

Some positive features but the headache gives this experience 3 stars.

### 3/5 — Lots of app problems

*2025-05-15*

Experiencing app problems every time i use the app for the last 6 years. Gets old.

### 4/5 — Easy to use

*2025-03-27, version 23.2.7*

The apps works great.  I wish that there was a direct pay icon was on the bottom of the page with the others

### 2/5 — This is NOT an iPad app

*2025-03-15, version 23.2.7*

For some reason, CCU has an app that it claims is for iPad. It's not. It's clearly for iPhone and you have to rotate the screen to view it. This seems just lazy and it's been years. Make a better app, please, or don't pretend this is an iPad app.

### 1/5 — Signing in

*2025-03-04, version 23.2.7*

I constantly get an “error” message when trying to log in. Super frustrating when I’m trying to check my balance. I shouldn’t have to sign in 20 times or wait hours before it decides to let me log in.

## Frequently asked questions about Collins Community CU Mobile

### What can I do with the Collins Community CU Mobile app?

This app allows you to conveniently access your accounts from anywhere. You can view pending items, apply for loans, use the chat feature for immediate assistance, and manage messages through the message center. It also includes enhanced bill pay functionalities.

### Is the Collins Community CU Mobile app free to use?

The app itself is free to download and use. However, as indicated by its monetization model, it may display advertisements within the application.

### How do I register for the Collins Community CU Mobile app?

Registration is a required step to access your accounts and use the app's features. Specific registration details would typically be provided within the app during the initial setup process or on the credit union's website.

### What are the main benefits of using this mobile banking app?

The primary benefit is convenient access to your financial accounts and services from any location. It streamlines common banking tasks like checking balances, making payments, and applying for loans, all from your mobile device.

## Version history (last 5 releases)

### 25.2.0 — 2026-04-14

Minor bug fixes and enhancements

### 25.1.0 — 2026-01-21

Minor bug fixes and enhancements

### 23.2.7 — 2024-12-16

Minor bug fixes and enhancements

### 23.2.6 — 2024-11-06

What’s New
	•	Updated mobile privacy policy
	•	Cards
	⁃	Additional Debit Card and Credit Card Functionality at your fingertips
	⁃	View transactions
	⁃	Set travel plans
	⁃	Turn card on/off
	⁃	Set up alerts
	⁃	And more

### 23.2.5 — 2024-06-25

Have your friends/family send you money utilizing Zelle QR functionality
Updated Mobile Privacy Policy
Bug fixes

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| --- | --- | --- | --- |
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| [Firelands FCU](https://appshunter.io/ios/app/firelands-fcu/id1564775178) | 3.9 (7) | Free | Finance |

## More apps by Collins Community Credit Union

- [Collins Video Chat](https://appshunter.io/ios/app/collins-video-chat/id1515614181)

All apps by Collins Community Credit Union: https://appshunter.io/developer/553269431

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*