# Color Ball Escape: Puzzle — user reviews

> 6 indexed App Store user reviews of Color Ball Escape by NewPubCo, Inc, rated 2.80/5 from 17 ratings.

- Source: https://appshunter.io/ios/app/color-ball-escape-puzzle/id6765634432/reviews
- App overview in markdown: https://appshunter.io/ios/app/color-ball-escape-puzzle/id6765634432.md
- Rating breakdown: 5★ 7 · 4★ 0 · 3★ 0 · 2★ 3 · 1★ 7

## Most critical reviews (6 lowest-rated)

### 1/5 — False info

*2026-08-07*

I got the game because it said there were no ads only to find each time I finish a level there are ads. You shouldn’t say there are no ads when there are.

**Developer response:** We're sorry for the confusion around the ad description — that's definitely frustrating! If you'd like an ad-free experience, we do offer a premium upgrade through in-app purchase, or feel free to reach out to our support team so we can help sort this out.

### 1/5 — Scammed

*2026-06-21*

I was scammed into downloading this with an ad on a similar game!

**Developer response:** We're sorry to hear the app wasn't what you expected! Please reach out to our support team through the in-app contact option so we can help clarify things and make sure you have a better experience.

### 1/5 — Disappointed

*2026-06-21*

It said NO ADS!
It has an ad after every game

**Developer response:** We're sorry for the confusion — ads appear in the free version, and an ad-free experience is available via in-app purchase. Please reach out to our support team through the app so we can help clarify!

### 1/5 — Lied in advertising this game.

*2026-06-06*

In the advertisement of this game; it stated no ads.  I downloaded the game and there are ads in between games.  Deleted the game because of false advertisement.

**Developer response:** We're sorry for the confusion around the ad experience — that's genuinely frustrating. If you give us another chance, our premium version offers an ad-free experience, and our support team would love to help at support@[app].com!

### 2/5 — Bye

*2026-07-09*

I really liked the game, but you don’t let me earn enough to buy the various helps, and you limit the videos I can watch to earn help—so you’re deleted

**Developer response:** We're sorry to hear you felt the earn rate wasn't meeting your needs! Please reach out to our support team in-app so we can hear more about your experience and see what we can do to help. 😊

### 2/5 — Broken update

*2026-06-05*

With the new update, my app has been reset to new. Thanks, no thanks.

**Developer response:** We're so sorry the update caused your data to reset — that's really frustrating! Please reach out to our support team right away so we can help recover your data.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*