# Columbus Blue Jackets — user reviews > 64 indexed App Store user reviews of Columbus Blue Jackets by Colhoc Limited Partnership, rated 3.77/5 from 115 ratings. - Source: https://appshunter.io/ios/app/columbus-blue-jackets/id711519012/reviews - App overview in markdown: https://appshunter.io/ios/app/columbus-blue-jackets/id711519012.md - Rating breakdown: 5★ 71 · 4★ 4 · 3★ 2 · 2★ 2 · 1★ 25 ## What do users think of Columbus Blue Jackets? Overall sentiment: negative **Pros** - 👍 Intuitive navigation - 👍 Easy ticket management - 👍 Good team updates - 👍 Slick interface - 👍 User-friendly experience - 👍 Live updates are great - 👍 Seamless transitions - 👍 Great app for fans - 👍 Modernized and updated **Cons** - 🐛 App crashes frequently - 🐛 Unstable connection - 🐛 Slow performance - 🐛 Difficult to update listings - 🐛 Spammy and buggy - 🐛 Annoying to download multiple apps - 🐛 Ticket access issues - 🐛 Broken add to wallet feature - 🐛 Errors when refreshing tickets - 🐛 API errors - 🐛 Wallet functionality useless at games - 🐛 Poor cell service impact - 🐛 Cumbersome ticket access **Commonly reported bugs** - Cannot update price or change ticket listings - App crashes when accessing season tickets - API error when loading events - No wallet in the app to see FanBucks - Add to Apple Wallet broken - Tickets not refreshing or updating - Cannot add tickets to Apple Wallet since iOS 18 update - Fan Bucks/Rewards option not appearing - Errors trying to refresh account tickets - App crashes on launch (ISO8) - Standings switch buttons not working - Can't find three-year comparison - Wallet/Passbook support broken **Most requested features** - Apple Wallet integration for FanBucks - Better cell service/WiFi reliance - Ticketmaster app integration - Consistent login across platforms - Ability to use one app for all tickets - Restore old app features - Improve video and audio streaming within the app - More team-specific content, less social media ## Newest reviews (10 of 64) ### 4/5 — Очень крутo *2025-03-30, version 18.2.0* Воронков и чинаков плюс марченко - мои любимые игроки в куртках, приложение в куртках очень полезно для меня, и хотя они в середине, по крайней мере, приложение хорошее 😊 ### 1/5 — Really annoying *2024-12-10, version 18.2.0* Annoyed I had to download the Ticketmaster app and this app, then link them, just to get my tickets. Not very convenient. ### 1/5 — Apple wallet button not there *2024-10-15, version 18.1.0* Says to add to wallet and then there is no option anywhere to add to apple wallet ### 1/5 — Terrible!! *2024-10-01, version 18.1.0* Every year, the way in which you get tickets, and transfer tickets changes. Sometimes it works, sometimes it doesn’t. Four out of 10 times you gotta call down to the arena to get a hold of somebody to walk you through it, and, inevitably, it either goes to Will Call, or they have to transfer it down there. I long for the days of paper tickets where I could just hand them to somebody. smh ### 1/5 — Broken *2024-09-30, version 18.1.0* Doesn’t work in iOS 18. There are two ways to get to tickets. One won’t refresh/update tickets (clicking My tickets) and the other (going to account then my ticket takes you to my events). Under my events, it takes three clicks to finally see the ticket but add to apple wallet is broken. Nothing happens when you click it. I hate leaving a review for a tech support issue/ but “app support” just takes me to the third party vendor site which seems more geared to signing on clients than helping users. ### 1/5 — Can’t add tickets to my Wallet *2024-09-24, version 18.1.0* Since updating to iOS 18, the app won’t allow me to add my tickets to my Apple Wallet. I’ve tried logging in and out of my Ticketmaster account. Also the option for Fan Bucks/Rewards doesn’t appear in the “More” link of the app. ### 1/5 — Constantly errors trying to refresh my account tickets. *2024-09-21* Constantly displays an error message that it can't refresh my tickets. I have season tickets yet the app can't refresh my account. Logging out and back in doesn't help. Glitchy app. ### 3/5 — It’s ok … *2024-03-18, version 18.0.2* The last time my app was updated: Oct. 24th. It has a lot of information and links to other websites; so, it can be helpful. You cannot use it for your tickets. ### 3/5 — Doesn’t refresh *2024-02-29, version 18.0.2* I like how convenient everything is. I can buy 50/50 tickets, reload my fan bucks, see team and player stats, schedule etc… but a lot of things don’t refresh. I always check to make sure I have the most recent version of the app and I do. But when trying to load tickets, it doesn’t add new things (STH event tickets) and it doesn’t get rid of old tickets once that event is over. A lot of times I can’t even add the tickets to my Apple wallet and I have to login to my account manager via web browser to do that. Lots of conveniences but also lots of inconveniences. It could definitely be better. ### 2/5 — Pretty Useless *2023-10-12, version 18.0.1* The ONLY reason I downloaded this app was to 1) add my tickets to Apple Wallet and 2) to have it add the event to my calendar. It couldn’t handle the second. I HATE how every team and every venue has to have its own app. Just a pain. ## Most critical reviews (10 lowest-rated) ### 1/5 — Fan Bucks Integration is AWFUL *2026-03-29, version 19.0.0* With no Apple Wallet integration, you get screwed when there is poor cell service and even worse WiFi for crowded games and you can't access your funds. USELESS!!!! ### 1/5 — Can't update listings *2026-03-01, version 19.0.0* Cannot update the price or change any of my ticket listings. Errors over and over. App is broken. ### 1/5 — Keeps Crashing Accessing Season Tickets *2026-01-28, version 19.0.0* App crashes every time I try to access my season tickets. Have to restart app every time. Can't add FanBucks to Apple wallet. So you better hope you get good signal in the arena to access the QR code!!! ### 1/5 — Spammy and buggy *2025-12-28, version 19.0.0* This app feels loaded with popups and spam. Why can’t I access my tickets on the Ticketmaster app? Or use the same login? This is trash and took me over 10 minutes to get a new password from an account I apparently created 4 years ago. Garbage. ### 1/5 — Garbage *2025-11-08, version 19.0.0* Good luck trying to use this app to load tickets purchased through Ticketmaster. You’ll be prompted to create an account 3 different ways and still never get your tickets. Don’t think I’ve ever been more annoyed with an application than I am with this one. ### 1/5 — Selling tickets harder then getting into the pentagon *2025-10-03, version 19.0.0* If you want to list your tickets it’s near impossible. Not only cannot i not do it through Ticketmaster, but having to use this god forsaken app has made me enter my personal info 12 times to just never save it and move forward with the process ### 1/5 — Unstable Connection, SLOW *2025-09-29, version 19.0.0* If you don't have a good signal in the arena you're in BIG trouble accessing FanBucks because you have to use the app and there is no Apple Wallet integration. App is very unstable and extremely SLOW!!! ### 1/5 — Broken app *2025-09-18, version 18.2.0* I get an api error when I try to load my events to see my season tickets. I have no wallet in the app to see my fan bucks. Most of the season ticket related things do not function. Stupid app for a professional team. ### 1/5 — No Apple Wallet integration *2025-04-08, version 18.2.0* If you don't have a good signal in the arena you're in trouble accessing FanBucks because you have to use the app. There is no Apple Wallet integration to save your FanBucks for easy use. ### 1/5 — Wallet functionality is useless at games *2025-02-23* If you don't have a good signal in the arena you're in trouble accessing FanBucks because you have to use the app. There is no Apple Wallet integration to save your FanBucks for easy use. Terrible design that screws fans with Fanbucks accounts when they can't access it. FIX IT!!! ## Most praised reviews (10 highest-rated) ### 5/5 — Awesome!!! *2023-10-25, version 18.0.1* I love this!!! The live updates has to be one of my favorite features. I never leave reviews but I just had to for this :) Go Jackets!! 💙 ### 5/5 — Such an upgrade *2023-10-03, version 18.0.1* Was not happy when the new app was introduced but wow I this app is FANTASTIC! So intuitive has all my season tickets available in app so no more fumbling between apps. Great job CBJ organization. BLOW THE CANNON! ### 5/5 — Very glad the Jackets decided to create their own app *2023-09-29, version 18.0.1* Was very glad when the Jackets announced the new app. It is a lot better than the new version of the NHL app. They also respond to suggestions immediately with an ACTUAL resolution and not a cut and paste response ### 5/5 — Thank you! *2023-09-28, version 18.0.1* All the best features of the old NHL app are resurrected in one slick, intuitive, dedicated app! As a full season ticket holder, easy ticket transfer and calendar view of the schedule are so important. Thank you, CBJ! ### 5/5 — Great updates for 2023-24 season! *2023-09-27, version 18.0.0* Love the modernization and updates for the upcoming season! ### 5/5 — So much easier *2023-09-27, version 18.0.0* It’s so much easier to navigate through this new app! Love the fact that I have 3 ways to find my tickets, and just how much more convenient it is to find what I’m looking for! ### 5/5 — Enhanced features and friendly user experience! *2023-09-27, version 18.0.0* This app is a must have for the 5th Line! Go Jackets! ### 5/5 — Solid New App *2023-09-27, version 18.0.0* This team-created app is much easier to use than the NHL app. ### 5/5 — Blue Jackets App *2023-09-27, version 18.0.0* This is the best Blue Jackets app of all time. It's a must have for every CBJ fan ### 5/5 — Awesome app! *2023-09-26, version 18.0.0* Great move by CBJ to integrate their own app! What an organization and I can’t wait to utilize my season tickets this year! Shout out to my AWESOME rep, Jared!!! Go Jackets! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*