# Columbus Crew — user reviews > 42 indexed App Store user reviews of Columbus Crew by Columbus Crew SC, rated 3.00/5 from 146 ratings. - Source: https://appshunter.io/ios/app/columbus-crew/id1541046626/reviews - App overview in markdown: https://appshunter.io/ios/app/columbus-crew/id1541046626.md - Rating breakdown: 5★ 66 · 4★ 2 · 3★ 4 · 2★ 8 · 1★ 66 ## What do users think of Columbus Crew? Overall sentiment: mixed **Pros** - 👍 Great idea for an app - 👍 Well thought out idea - 👍 Easy access to tickets, shop, etc. - 👍 New updates improve usability - 👍 Makes gameday a breeze - 👍 Supplies everything needed in one place - 👍 Easy to use, clean interface - 👍 Good app for Crew fans - 👍 Finally an app for Crew fans - 👍 App is fine - 👍 Allows ticket management - 👍 View schedule and team news **Cons** - 🐛 Unable to download tickets to Apple Wallet - 🐛 Ticketmaster integration issues - 🐛 Repeatedly have to reconnect Ticketmaster - 🐛 Denied shared tickets - 🐛 Inability to log in to Ticketmaster - 🐛 Unreliable for ticket management - 🐛 App is not functional - 🐛 Forces workarounds for ticket access - 🐛 App links to Ticketmaster, redundant - 🐛 App is a poor representation of the team - 🐛 Schedule displays incorrect team rankings/records - 🐛 App icon messed up after update - 🐛 App stopped working after name change - 🐛 Terrible rebrand and logo - 🐛 Front office disrespects fans **Commonly reported bugs** - Unable to download tickets to Apple Wallet - Ticketmaster integration issues - Repeatedly have to reconnect Ticketmaster - Denied shared tickets - Inability to log in to Ticketmaster - Unreliable for ticket management - App is not functional - Forces workarounds for ticket access - Schedule displays incorrect team rankings/records - App icon messed up after update - App stopped working after name change - Cannot add tickets to wallet - Unexpected error when logging into Ticketmaster **Most requested features** - Add tickets to Apple Wallet - Improve Ticketmaster integration - Allow ticket management as STM - Fix schedule display bugs - Bring back the old logo - Revert name change - Listen to fan feedback on branding ## Newest reviews (12 of 42) ### 2/5 — Unreliable *2024-02-20, version 1.1.9* Not reliable for ticket management. ### 2/5 — Not designed for “ease of use” *2022-08-21, version 1.1.2* This app simply links to Ticketmaster (which you already have to have to even buy a ticket). This app is another username and password to save/memorize/deal with so that the crew can send you junk. You have a great product in your team. This app is a poor representation. ### 3/5 — Crew FC Review *2022-08-11* When viewing the schedule, often the teams ranking and records are switched.. so the app will display the respective shields, but what is displayed below reflects the other teams information. It’s a bit buggy at times, but appreciate how easy it is to manage tickets and view news. ### 1/5 — Can’t access tickets *2022-02-26* The most important part of this app is the ability to access my season tickets and I cannot log in to Ticketmaster. I continue getting an “unexpectedly error”. ### 1/5 — Rebrand?? *2021-05-26, version 1.0.2* Why isn’t this app updated? We are not Columbus SC and are the Columbus Crew. Terrible mismanagement by those in charge. Way to tick off every Crew fan you liars. ### 1/5 — App doesn’t work after name change *2021-05-13* Karma? After management and ownership of The Crew changed the name to Columbus SC the app stopped working. 503 Service Unavailable? But of course. ### 1/5 — Your rebrand is bad and you should feel bad *2021-05-12, version 1.0.2* #Wearethecrew ### 1/5 — Logo *2021-05-11, version 1.0.2* Change the logo back and I will reinstall and give 5 stars. You are destroying the club. ### 1/5 — Terrible Rebrand *2021-05-11, version 1.0.2* Stop with the terrible rebrand no one asked for or was asked about. Dee and Jimmy are awful marketers. ### 1/5 — Bring back the old logo *2021-05-10, version 1.0.2* The new logo is terrible and ruins one of the best logos in American soccer. What a shame what the organization did coming off a championship ### 1/5 — Poor Update *2021-05-10* After updating, the app icon is all messed up so I can only imagine how many other bugs would be found if you download this. ### 1/5 — Bad *2021-05-10, version 1.0.2* App is bad because the team is bad. Team is bad because the de-branding is bad. ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst sports app ever *2024-11-05* I’ve tried for years to download my full season tickets through the app without success. I always need to sign in through my account manager on the website. ### 1/5 — Unable to log in *2024-10-26, version 1.3.0* My wife (sth) often shares game tickets w me and others for when she (or us) can’t make a game. It’s worked so far until 10/12/24 game. The app denied my shared tickets (“not from same Apple ID acct “- how is apple even involved??) I use her Crew/ticketmaster logins to keep it simple, but not anymore. I’ve tried creating a new Crew acct & pairing it w Ticketmaster - still nothing (red banner “unexpected error, try again”). No one at the stadium can figure this out. Why a tie in to Apple ID?? ### 1/5 — Terrible integration with Ticketmaster *2024-04-06* I have to reconnect my Ticketmaster every time I go to view my crew tickets. It’s very frustrating when I’m walking up to the stadium and can’t get in because I have to reconnect my ticket master account. Honestly I’d much rather the tickets just live in Ticketmaster instead of the Crew app. Their app actually works. ### 1/5 — Can’t add tickets to apple wallet *2024-03-08* What is the point of the app if I can’t manage my tickets as a STM? Always get a “can’t read data because it’s in the wrong format” when going to the ticket view and then when I view them via the web, a “workaround”, the “add to apple wallet” button does literally nothing. ### 1/5 — Doesn’t work *2024-02-24* Thank you for rewarding your season ticket members with a non functional app that forces me to use work arounds to access my tickets! This is great!!!!! ### 1/5 — Continued Ticketing Issues *2023-10-23* The app has been updated multiple times in the last few months to “enhance” user experience, specifically regarding ticketing, and my experience has not been enhanced. After deleting the app multiple times, making sure my IOS is up to date, and redownloading the app, I’m still unable to add the tickets to my wallet. There is no “add to wallet” button available in the app or account manager through the web browser- even though there is an informational pop up that reminds me to add to my wallet “to beat busy network connections”. Very frustrating that this is still an issue after several months. ### 1/5 — Apple wallet *2023-09-20, version 1.1.6* Why can’t I download the tickets to my Apple wallet anymore? ### 1/5 — Doesn’t let you download tickets *2023-08-26* Official crew ticketing app and you can’t download your tickets. How can it be that hard to get this right? ### 1/5 — wallet doesn’t work *2023-08-25, version 1.1.5* Adding tickets to your wallet simply doesn’t work, it’s not available. TM integration is pathetic. ### 1/5 — Because Zero Stars Wasn’t An Option *2023-08-01* The app used to work well. Primary used to access my tickets, download to my wallet, check schedule. Received instruction to perform an “urgent” update and now I cannot add my tickets. Phone is updated to the latest iOS, I’ve logged out and back in, I deleted and reinstalled the app. I confirmed I was logged in to the appropriate Apple and Ticketmaster (they stink too) accounts and yet, here I am stuck. An upgrade that breaks functionality is not really an improvement. ## Most praised reviews (10 highest-rated) ### 5/5 — Deserves better rating fr *2026-03-06* Ts needs a better rating ### 5/5 — 🙌 *2025-07-22* This app gives a lot of important information!! ### 5/5 — BEST IDEA FOR AN APP *2025-03-17, version 1.4.2* This is a well thought out idea. Could always easily access tickets, stadium restaurants and bathrooms, players, stats, and even very easy access to the Columbus Soccer Shop! 100/10! This is a complete must get! :-) ### 5/5 — New Update makes it a great app! *2025-01-08* Really have enjoyed all the updates. Makes gameday a breeze and addresses all the issues that were in the old app! ### 5/5 — Glory to Columbus *2024-11-16* Greatest team the world has ever seen ### 5/5 — New Update Fixes Everything! *2024-11-11* The new update makes the app so much nicer to use and really helps supply everything I need all in one place ### 5/5 — Yes *2022-10-15, version 1.1.2* Artur disappeared from the roster ### 5/5 — It’s Fine for Me *2021-08-04* Just downloaded the app, and so far it’s been pretty great. Allows me to view the schedule through the end of the season. I can manage tickets, and hear the latest news regarding the team. I’ve read some of the negative reviews users have been leaving and I noticed that most of the negative comments included the new logo as their only reason. I don’t entirely understand this, because the app itself is fine, and you shouldn’t use a logo change to put the app down. ### 5/5 — Easy to Use, Clean *2020-12-02* Clean, easy to use app. Greatly appreciate the effort put in to this! ### 5/5 — it’s a good app *2020-11-24, version 1.0.0* finally, an app for crew fans!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*