# ComCab-Aberdeen — user reviews

> 61 indexed App Store user reviews of ComCab by COMPUTER CAB (ABERDEEN) LTD, rated 4.82/5 from 51 ratings.

- Source: https://appshunter.io/ios/app/comcab-aberdeen/id1523044348/reviews
- App overview in markdown: https://appshunter.io/ios/app/comcab-aberdeen/id1523044348.md
- Rating breakdown: 5★ 48 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 2

## Newest reviews (11 of 61)

### 4/5 — Good app

*2025-01-08, version 34.6.17*

The app is good, reliable (so far) in booking taxis and them turning up on time. Only issue is when you go to rate your driver the app just crashes. Done it for two different drivers so I know it’s issue with app. But so far so good.

### 5/5 — Great service

*2024-11-10, version 34.6.17*

Great service and would have wanted to add a tip to the final amount on my card but not sure if the App allows for that. 

I was able to do that on the outward journey before I installed the app

### 5/5 — Comcab Aberdeen

*2024-11-01, version 34.6.17*

I use this taxi form on a weekly basis and they are continuously excellent - the App and using it to book taxis are excellent, the drivers are friendly, and the cars top of the range. I can’t recommend their use more highly

### 5/5 — Review

*2024-10-12, version 34.6.17*

Smooth and friendly ride

### 5/5 — Thank You!

*2024-10-06*

We arrived in Aberdeen for the very first time by train. I downloaded your app, and within 8 minutes, a taxi with an excellent driver arrived. He put our bags in the back of his car and took us to our destination.

### 5/5 — Amazing

*2024-09-18, version 34.6.17*

Friendly driver. Great service

### 5/5 — Mohamed

*2024-08-06, version 34.6.17*

Great driver, great service!

### 5/5 — Great Driver

*2024-08-02, version 34.6.17*

Anselum was a great guy to chat to and his knowledge of the city helped as gridlock was on!

### 3/5 — Very late ,

*2024-06-25, version 34.6.15*

I’m not happy, however the driver was first class

### 5/5 — Lovely driver!

*2024-06-25, version 34.6.15*

Lovely driver, came promptly and friendly!

### 5/5 — Star driver 🤩

*2024-06-12, version 34.6.15*

Bit of a problem with the car today. Taxi trip to Halfords for coolant. The lovely driver did it for me and checked my oil. Service above and beyond. Thanks for your effort.

## Most critical reviews (10 lowest-rated)

### 1/5 — New scam

*2025-06-24, version 35.1.9*

How is same way just different day cost £8.80 but yesterday was £6.40 ?????????

### 1/5 — What a poor app

*2025-03-30, version 35.1.9*

It is not user friendly. Not only is the interface mediocre but ComCab-Aberdeen recorded 11:59 pm when the app -as per my request- showed 04:55 pm. Hope this does not happen to you at 04:00 in the morning aiming for the airport. Good luck.

### 1/5 — Killed by latest update

*2025-02-04, version 35.1.9*

When app launches, it prompts me to update. So I accept and it takes me to the App Store. But I have the most recent version. So round and round I go… the app is now useless.

### 1/5 — Closure of app service.

*2024-12-10, version 34.6.17*

Amazed that I’m excluded from booking a journey using your app. 

And yet I’m able to book by calling your very helpful telephone booking service. 

How does that work?

### 1/5 — 1 star

*2024-10-30, version 34.6.17*

Driver didn’t turn up

### 1/5 — Poor service

*2024-09-07, version 34.6.17*

Seems like it works as it lets you book a taxi to the main airport entrance. Taxi accepted our booking and appeared to be due in 3 minutes and you can follow its progress on a predetermined route to your location. You can also watch it go to a different street and leave you stranded. 

Both you and the driver can cancel the booking. But if you try and get a new driver, the original one can keep accepting and cancelling your booking to leave you hostage in a never ending loop of stress, frustration and confusion. There is unfortunately no way to talk to the driver directly to try and resolve the issue. The option to call in the app only allows you to keep making new bookings through an automated system. When you realise this and hang up, they will call you back to make you do it again.

### 1/5 — Shocking

*2024-08-18, version 34.6.17*

Taxi booked for 23:15, taxi turned up at 01:15. No comms, no way of tracking, no point in booking as  it’s up to the drivers to accept. Disgraceful. Time for Uber to come to Aberdeen. Wake up ComCab!

### 1/5 — You will never get a taxi with this app

*2024-07-02*

The app just doesn't work, I've had it for 2 years and I have never been allocated a taxi, it’s next to impossible to get a taxi most nights in Aberdeen and this app is no help! Aberdeen needs uber, not this useless attempt at copying it!

### 1/5 — Worst company ever

*2024-05-26, version 34.5.14*

Fake reviews here? Trust Pilot are real… wish i’d known before booking with these awful people!!

Sure this review will never see light of day on their own platform but will try to post on other platforms to warn others..

Worst experience ever with taxi firm. I travelled to Aberdeen for family birthday dinner. Booked taxi well in advance to take myself and elderly mother to restaurant for reservation. Checked via app several times after taxi never showed up ( they don’t message or call you to inform you of any delays, arrival times etc), called and spoke to someone who said driver wasn’t assigned but after hearing we were going to be late promised to find a driver and send asap. Called again 20 minutes later (now 30 minutes late!) and was told still no driver assigned! Man on phone could not care less, no apology, indifferent towards fact that elderly woman now been waiting so long and were so late for birthday reservation at restaurant. I think they must be used to it. No choice but to cancel and drive myself to the restaurant arriving an hour late, totally ruined what should have been a lovely night. cannot express how much stress and disruption this terrible company caused and how little they care.

### 1/5 — j

*2024-05-12, version 34.5.14*

That was awful,  the app is not accurate and does not pinpoint your location properly so I had to wander about looking for the taxi,   the taxi was rogh and smelly! ..  …away to delete your app ….

## Most praised reviews (10 highest-rated)

### 5/5 — No problems at all

*2025-07-14, version 35.1.9*

I booked my taxi a couple of days in advance. Received confirmation and estimated cost. 
Messages telling me my taxi was on its way and what to look for. As a lady travelling alone that was incredibly useful. 
Taxi arrived right on time. Driver Martin very polite and helpful. Thank you Martin and com cabs.

### 5/5 — Very handy

*2025-07-07, version 35.1.9*

Easy to use very handy polite nice drivers by

### 5/5 — Excellent Service

*2025-06-04, version 35.1.9*

Lovely driver and so helpful. Arrived before time booked. Was worried as used app to make booking. Will have no problems using app again.

### 5/5 — Natty

*2025-05-03, version 35.1.9*

Great driver. Positive experience.

### 5/5 — FANTASTIC

*2025-04-09, version 35.1.9*

I do love the app, ask for a taxi and one is found quite quickly.

### 5/5 — Happy customer

*2025-02-21, version 35.1.9*

Wish all the drivers were like that and know where the going.

### 5/5 — Excellent Service

*2025-01-25, version 34.6.17*

Paul picked us up at Aberdeen Airport - our flight arrived early and it was clear that flight tracking was checked as we didn’t have to wait until the previously agreed pickup time.  Very efficient driver who was courteous and helpful

### 5/5 — Hospital appointment

*2025-01-24, version 34.6.17*

Our Noreen driver was early, polite and chatty also very helpfull throughout the journey.
A great driver A+

### 5/5 — Snow travel!

*2025-01-06, version 34.6.17*

Excellent effort to get me to the airport in really awful wintery conditions.

### 5/5 — Mustafa

*2024-11-26, version 34.6.17*

One hour late but drivers best driver I meet

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
