# Comcast Business — user reviews > 164 indexed App Store user reviews of Comcast Business by Comcast Cable Communications Management, LLC, rated 4.40/5 from 30,532 ratings. - Source: https://appshunter.io/ios/app/comcast-business/id668736626/reviews - App overview in markdown: https://appshunter.io/ios/app/comcast-business/id668736626.md - Rating breakdown: 5★ 23,420 · 4★ 2,345 · 3★ 1,280 · 2★ 720 · 1★ 2,767 ## What do users think of Comcast Business? Overall sentiment: negative **Pros** - 🚀 Convenient call forwarding - 💡 Caller ID spoofing feature - 🚀 Decent app functionality **Cons** - 🐛 Frequent login issues - 🐛 Unreliable call handling - 🐛 Inconsistent user experience - 🐛 Lack of voicemail notifications - 🐛 Clunky navigation and UI - 🐛 Inability to differentiate personal/business calls **Commonly reported bugs** - Frequent app crashes - Inability to stay logged in - Timeouts when making calls - Incompatibility with newer iOS versions **Most requested features** - Improved voicemail management - Ability to view call history - Seamless call forwarding and transfer - Customizable notification settings - Better integration with mobile devices ## Newest reviews (18 of 164) ### 1/5 — SERVICE STINKS *2026-06-30, version 5.16.10* ALLWAYS PROBELMS CONNECTING TO WIFI ### 1/5 — Over Priced With Little To No Value Added *2026-06-22, version 5.16.10* Comcast charging employers to have their employees use a phone app on the employee’s own cellphones. If this is the product then the services should be cheap and seemless, yet this is not the cause. The app is not great, and there’s so many checkboxes that need to be selected correctly in order for calls to come through properly. I don’t recommend any businesses switch to this service. ### 1/5 — Rip offs *2026-06-17, version 5.16.10* Constantly raising the bill, bad service, they used to have good customer service but that’s horrible too now. The kicker was trying to negotiate a better price for three days only to have to cancel and go with a different service, then for three days they called me trying to give me a better deal after switching companies… They must think I’m a sucker. Ohh yeah one final detail they told me they’d mail me a $200 dollar prepaid Visa card when I signed up, that was a lie. ### 1/5 — Never have internet *2026-06-08, version 5.16.9* Got comcast for my business. Always experience shortages or lost connection. The POS system can’t even run. Clients can’t check in or check out. Very frustrating. ### 1/5 — Throttling *2026-05-31, version 5.16.9* When payment is late expect throttling of internet speed. Phone and internet extremely expensive. ### 1/5 — Inconsistent service *2026-05-15, version 5.16.9* Internet service drops out all the time. ### 1/5 — Junk company *2026-05-12, version 5.16.9* We have been dealing with this Mickey Mouse establishment for five years having to come through hoops to keep our feel reasonable and we just got tired of it and we were able to get a better service for half the price ### 1/5 — Worst *2026-05-07, version 5.16.9* Phone vanished ### 1/5 — Bad to no service *2026-04-27, version 5.16.7* No service for over 3 weeks now . Service guy came out and could not fix service. Still being billed with no service. Can’t get ahold of a person on the phone. They are great at signing you up and taking $$$. But not at good service and support. Support is no. Existent except for AI and that doesn’t fix anything… ### 1/5 — Unreliable, slow and expensive *2026-04-24, version 5.16.7* I’ve been extremely disappointed with my experience with Comcast Internet. The service is unreliable, constantly dropping in and out like a yo-yo, which makes it very difficult to depend on for work or everyday use. Speeds are often much slower than what I’m paying for, and for the price, I expected far better performance. For something as essential as internet service, consistency should be a given, but unfortunately, that hasn’t been the case. Overall, it feels overpriced for the level of service provided. I wouldn’t recommend it based on my experience. ### 1/5 — Can’t find my account *2026-04-18, version 5.16.7* I’ve registered my account online and called the customer service number and it continues to say my account number isn’t registered online and customer service says account can’t be find. Same as above review…been trying to pay my bill for over 30 minutes smh ### 1/5 — No signal *2026-04-16, version 5.16.7* No updates when service is out ### 1/5 — Worst internet service *2026-04-11, version 5.16.7* We are having the worst internet, can not open nothing in my computer and it takes forever to do the minimum. ### 1/5 — Trash service from a trash company *2026-04-05, version 5.16.7* I swear a decade of misery with Comcast. And only possible because of the bribes, I mean lobbying, that they spend all their income on rather than making a decent service actually work! Advertise 300Mbps upload and can never get more than tenth of that outside of fake speed tests!!! ### 1/5 — Terrible Internet *2026-04-05, version 5.16.7* So far my internet service has been horrible. ### 2/5 — Too expensive *2026-04-03, version 5.16.7* Too expensive ### 1/5 — Behold the worst app ever *2026-04-03, version 5.16.7* Needed to update Wi-Fi password, something that used to be very simple and straightforward, of course Comcast had to obfuscate the process behind this horrible app, sure enough it couldn’t even do that ### 1/5 — The worst *2026-03-29, version 5.16.7* Service is constantly going out. Reduces our productivity tremendously. They call and give customer surveys and they never follow up to make sure that things are getting better. ## Most critical reviews (10 lowest-rated) ### 1/5 — WORST SERVICE EVER *2026-08-24, version 5.16.11* WORST SERVICE EVER NOT WORTH A DIME ### 1/5 — Poor service *2026-08-19, version 5.16.11* Ongoing issues during startup and overall customer experience was as bad as any business I have dealt with ### 1/5 — The biggest ripoff in the world!! *2026-08-18, version 5.16.11* Don’t get caught up in it they will suck you dry and when you wanna change Carriers, they make it the most difficult thing you’ve ever tried to do my business they were charging me $438 for a phone and a modem. there’s no one to talk to they give you the business. Service phone number and no one answers the phone. If you go to the store plan on taking the whole day off, I went there twice in the last couple of months. And first of all, they can’t help me you have to talk to a business person and they don’t store they give you a card with a number and say call this number on there. They never answers the call. Worst customer service. I have ever encountered in my life and I’m old. He will suck you dry. ### 1/5 — payment *2026-08-12, version 5.16.11* paid 3x and since bad service comcast does not get it and i have still no cell service ### 1/5 — Poor service *2026-08-09, version 5.16.11* My service cuts out all the time and I have set up in their system for them to contact me when the bill is due yet I get contacted when it’s past due. So they can charge me a late fee. I’m not paying the late fee. There service is never consistent ### 1/5 — Lies they tell you *2026-07-30, version 5.16.11* They tell you that you’re not in a contract, trick you into signing a contract with you were supposed to just pay a transfer paperwork. Then want to charge you almost $900 to drop the Ball for ok service. Plus their to high. When you get by ### 1/5 — Terrible Service *2026-07-27, version 5.16.11* Just stay away, over priced and SLOW ### 1/5 — Your phone system sucks! *2026-07-13, version 5.16.10* Your phone system sucks! We went over a week two different times without phones which really helps business! No compensation! Your phone system sucks! ### 1/5 — Muy mala *2026-07-08, version 5.16.10* La peor compañía ### 1/5 — They need to get it together! *2026-07-03, version 5.16.10* I switched to a mobile phone at my business which lowered my bill by $100 but yet after speaking to customer service TWICE, my bill is still the same as it was before!! Why does it take MULTIPLE calls, time out of my day, to update the account??? Is the staff that untrained? Is the staff incapable? It seems that way to me. ## Most praised reviews (10 highest-rated) ### 5/5 — Excellent *2026-07-13, version 5.16.10* Excellent ### 5/5 — Billing *2026-04-24, version 5.16.7* I don’t think I have billing quite figured out but ok ### 5/5 — Phone App Changed *2025-08-20, version 5.16.3* This app was great when it worked as a phone. But the new update made it to a login page and now I can’t use the app as a phone. ### 5/5 — Loving it *2025-01-22, version 5.15.2* Great price, great business service. ### 5/5 — Be ANYWHERE disabled *2024-12-10, version 5.14.0* First, let me say this app worked flawlessly for over a year and allowed me to conduct my business all over the US. Was disconnected from a call. I was on using the business app on my phone today. Called customer service was on the phone for 40 minutes deleted and reinstalled app. Was told to use the B anywhere phone number and start forwarding my calls. As opposed to the app working properly, where I just use the keypad to make a phone call & utilize simultaneous ring so that the people in the physical office location can also still hear the calls. The customer service agent finally opened a support ticket after 38 minutes. He gave me a support ticket number. It’s been two hours. There is still no open Support email. CONCLUSION *cannnot utilize business app to conduct business today** ### 5/5 — Fast internet *2024-06-08, version 5.12.0* Fast Internet, expensive service ! ### 5/5 — Liked it better before the update. *2020-01-30, version 4.0.1* At first I was excited about an update but I liked the previous version better. If I’m not in the app for more than 5 minutes or so it logs out even though I’ve checked the box “stay logged in” it’s not as easy to use either. More complicated to transfer a call to a coworker. ### 5/5 — DISAPPOINTED!!!!! *2018-12-02* We were unfortunately connected to Comcast the day before Hurricane Michael. We have yet to receive phone/internet service. Our business on Hwy 90 depends solely on our phone! I went to Comcast when they FINALLY opened their doors and was told node 6 would be finished by the weekend. And that was 4 weeks ago!!!! I stopped again and they at least had the courtesy to let me know node 6 was destroyed in the hurricane. I went back this week and they said possible service by Friday. OF COURSE, no service. I would think Comcast of all people, would think getting businesses running were more important than TV viewing. JOBS DEPEND ON THEIR SERVICE AT THIS POINT. ### 5/5 — Field Star *2018-04-19, version 3.2.0* I work in the field only occasionally visiting my office. Using the app from my iPhone let’s the person on the other end see my office number rather than my cell. I like that feature and the recently added conferencing service. I’ve tried other apps that didn’t have the same mobility or didn’t work at all. This one is a mobility rockstar. ### 5/5 — Everyone should get this update - FREE Conferencing! *2018-04-18, version 3.2.0* I’ve been using this application for a few years now. It has had its share of issues but Comcast has fixed almost all annoyances. This latest release gives me the easiest to use conferencing service I’ve ever used...and its included in my service...no extra charges 👍 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*