# ComCierge Patient

> Intelligent patient request routing system for healthcare staff. (iPhone/iPad app by HATCHMED CORPORATION.)

- Source: https://appshunter.io/ios/app/comcierge-patient/id1537206522 (this page in markdown: same URL + `.md`)
- Developer: [HATCHMED CORPORATION](https://appshunter.io/developer/1437492045)
- Category: Medical
- Price: Free
- Rating: 5.00/5 from 3 App Store ratings · 1 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.1 · 72 MB
- Languages: American English, Brazilian Portuguese
- Released: 2021-05-08
- Data updated: 2026-06-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/comcierge-patient/id1537206522/reviews.md

## What is ComCierge Patient?

Comcierge by HatchMed eliminates nurse call alarm fatigue. Rather than having one red button for all of the patient’s needs, desires, and wants, Commcierge intelligently routes individual requests to specific members of the care staff, while keeping the nurses free to carry out their vital duties. A request for more pillows can go directly to a nursing assistant, while a call for more water will go straight to a member of foodservice, and the patient’s nurse is notified at the very end to let them know that every request has been completed. 

Commcierge is fully customizable to the hospital’s requirements - staff may either select their own response options, or allow Commcierge to suggest its own predetermined choices based on the patient’s state at admission. It is easy to integrate light, TV, blind and other patient controls directly into the application and options such as “Nurse Info” and “Test Results” are built directly into the interface. 

Built to work either in conjunction with existing nurse call systems or independently, Commcierge uses HL7 hospital grade communication standards to ensure that patient data never gets into the wrong hands. 

Contact HatchMed for more information, or to set up a private demo for your hospital.

## Key features

- Reduces nurse call alarm fatigue
- Intelligent request routing
- Customizable response options
- Integrates patient controls (light, TV, blinds)
- Secure HL7 communication standards
- Works with or independently of existing systems

## Recent user reviews (1 of 1)

All indexed reviews: https://appshunter.io/ios/app/comcierge-patient/id1537206522/reviews.md

### 5/5 — The best

*2021-05-18*

Great for patients and nurses

## Frequently asked questions about ComCierge Patient

### What is ComCierge Patient?

ComCierge Patient is a medical application designed to eliminate nurse call alarm fatigue by intelligently routing patient requests to the appropriate care staff. It ensures that specific needs, from a request for pillows to water, are directed to the correct personnel, improving efficiency and patient satisfaction.

### How does ComCierge Patient reduce alarm fatigue?

Instead of a single call button for all needs, ComCierge Patient routes individual requests to specific staff members, such as nursing assistants or foodservice. This targeted approach prevents nurses from being overwhelmed by non-critical alerts, allowing them to focus on vital duties.

### Can ComCierge Patient be customized for different hospitals?

Yes, ComCierge Patient is fully customizable to a hospital's specific requirements. Staff can select their own response options or allow the app to suggest predetermined choices based on the patient's condition upon admission.

### Does ComCierge Patient integrate with other patient controls?

Yes, the application can easily integrate with light, TV, blind, and other patient controls. Features like 'Nurse Info' and 'Test Results' are also built directly into the interface for enhanced patient convenience.

### Is patient data secure with ComCierge Patient?

ComCierge Patient uses HL7 hospital-grade communication standards to ensure that patient data is protected and never gets into the wrong hands. It is built to maintain the highest levels of data security.

### What devices does ComCierge Patient support?

ComCierge Patient is currently supported on iPads. This ensures a consistent and optimized experience for healthcare providers using tablet devices.

### When was ComCierge Patient last updated?

The latest version of ComCierge Patient, 2.12.12.3, was last updated on February 17, 2026. This indicates ongoing development and support for the application.

### Does ComCierge Patient have ads?

No, ComCierge Patient is ad-free. As a free application, it does not display advertisements, ensuring an uninterrupted experience for healthcare professionals and patients.

## Version history (last 5 releases)

### 2.12.12.3 — 2026-02-17

Stability updates, backend API compatibility updates, additional troubleshooting tools

### 2.12.11.0 — 2026-01-07

Device logging added for improved support, minor bug fixes for new functionality in backend

### 2.12.8.0 — 2025-05-07

Fix for Cancel on requests

### 2.12.5 — 2025-04-28

• New app icon
• Minor quality of life updates
• Bug fixes

### 2.12.2 — 2024-09-11

• Support for new layout configurations

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## More apps by HATCHMED CORPORATION

- [ComCierge Charge Nurse](https://appshunter.io/ios/app/comcierge-charge-nurse/id1540565094)
- [ComCierge View](https://appshunter.io/ios/app/comcierge-view/id1545035729)
- [ComCierge HallMonitor](https://appshunter.io/ios/app/comcierge-hallmonitor/id1548514505)
- [ComCierge CareTeam](https://appshunter.io/ios/app/comcierge-careteam/id1548649417)
- [HatchMed Tester](https://appshunter.io/ios/app/hatchmed-tester/id1567097324)

All apps by HATCHMED CORPORATION: https://appshunter.io/developer/1437492045

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*