# ComEd - An Exelon Company — My ComEd Account On-The-Go > Utility account management, outage reporting, and bill payment for customers. (iPhone/iPad app by EXELON BUSINESS SERVICES COMPANY, LLC.) - Source: https://appshunter.io/ios/app/comed-an-exelon-company/id519716176 (this page in markdown: same URL + `.md`) - Developer: [EXELON BUSINESS SERVICES COMPANY, LLC](https://appshunter.io/developer/1274170173) - Category: Utilities, Business - Price: Free - Rating: 4.69/5 from 130,483 App Store ratings · 436 written reviews indexed - Age rating: 4+ - Requires: iOS 17.0 · 161 MB - Languages: English - Released: 2012-04-23 - Data updated: 2026-08-29 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/comed-an-exelon-company/id519716176/reviews.md ## What is ComEd? ComEd’s free app allows you to easily access your account information on the go. The app makes it simple to manage more than one account at a time and is available to both residential and business customers on your smartphone or tablet. You can report your outage and stay up-to-date on the restoration status from anywhere. Key features include: · Easy sign-in with your fingerprint or “keep me signed in” option · Effortlessly pay your bill · Report an outage · Check your outage status · View the outage map · View your bill · Check your balance · View your account activity · Manage your AutoPay and Budget Billing settings · Report your outage without signing in · View usage data and trends · Compare your bills · View your bill forecast · Set up alerts for your outage status, when your bill is ready to be viewed, upcoming payment reminders, and more · View hourly pricing information as a participant of the Hourly Pricing program ## Key features - Manage multiple accounts - Pay bills easily - Report and track outages - View outage map - Set up alerts - View usage data and trends ## What do users think of ComEd? Overall sentiment: negative **Pros** - 🚀 Quick and easy bill payment - 👍 User-friendly interface - ⚡ Convenient account management - 🔍 Helpful outage tracking **Cons** - 🐛 Login/sign-in issues - 🔍 Lack of real-time usage data - 🔒 Security/account access problems - 💰 Inconvenient payment options - 🗓️ Delayed billing information **Commonly reported bugs** - App crashes and freezes - Billing information not updating properly - Inconsistent performance across devices - Login failures and network errors **Most requested features** - Improved login/authentication process - Real-time energy usage tracking - Customizable app settings and preferences - Seamless integration between app and website - Expanded payment methods and options ## Recent user reviews (10 of 436) All indexed reviews: https://appshunter.io/ios/app/comed-an-exelon-company/id519716176/reviews.md ### 3/5 — Too many pop ups *2026-08-13, version 26.2.0* Ughhh ### 1/5 — Updates *2026-08-13, version 26.2.0* Lost power 4 times during this past couple months and every time I keep getting messages saying they don’t know when it will be resolved. App is fine but service is horrible. I’ve spent hundreds on gas to keep my generator going to keep my food from going bad and I can’t even get a good estimate. Last time I was out of power for 2 weeks and now I need to go through this again? Yet half my neighbors have power. ### 2/5 — App says power on when it obviously is not *2026-08-13, version 26.2.0* I live in south suburban Chicago which has seen several storms that have knocked out power. Not blaming ComEd for that but when I go to the app to get more info, it shows my power is on which is clearly is not. I report the outage. If I go back to the app hours later to again try and find out status, the app will again show that my power is on. It overrides my power out status and lies to my face that the power is on. I swear It’s like a slap in the face. I will again report outage. Hours later, I check status and Comed tells me my power is on as I sit in a dark house. You can’t trust this app. ### 1/5 — DO BETTER COMED *2026-08-13, version 26.2.0* Absolutely terrible service from ComEd. This is the second time this month my 65-year-old mother has lost power because of supposedly “storms. I understand that severe weather can cause outages, but when this keeps happening, ComEd needs to take responsibility and invest in fixing its infrastructure instead of continuing to prioritize executive compensation and shareholder profits. People depend on electricity for medical equipment, refrigerated medications, FOOD, air conditioning, and basic safety. Leaving elderly and medically vulnerable customers without power during dangerous summer heatwaves is completely unacceptable. ComEd needs to do better. Invest in a stronger, more reliable grid and put customers' safety ahead of profits. This is not just an inconvenience—for some people, losing power can be a serious health and safety emergency. Absolutely disgusting service. The app is fine I guess but what good is it when theres no service to use it with. ### 5/5 — Great work! *2026-08-13, version 26.2.0* This app is very helpful to people paying their own bills! ### 1/5 — Poor power consistency. *2026-08-11, version 26.2.0* Power goes out from a slight breeze, a little rain, sometimes nothing identifiable. Of course, a thunderstorm, of ANY magnitude, and it's guaranteed to go out. ONLY in my neighborhood while a few blocks away in the same town, they haven't lost power at all. Poor communication, much too lengthy "assessment" and repair times, and the bill keeps rising. Com Ed is terrible! ### 1/5 — No usage activity on app anymore *2026-08-11, version 26.2.0* The app doesn’t have usage activity anymore and all other options that were previously there are gone now , ### 1/5 — Removed usage data *2026-08-11, version 26.2.0* Removed usage data, it’s one of the important features and you removed it.put it back ### 3/5 — App not functioning *2026-08-10, version 26.2.0* I’m getting a request is blocked message when attempting to access the app . Usually the app Functions well . Last few days thats not the case .I’d like to pay my bill . ### 1/5 — Bad customer service *2026-08-10, version 26.2.0* May several complaints to speak with the supervisor and never have I been reached back at all ## Frequently asked questions about ComEd ### What can I do with the ComEd app? The app allows you to easily access your account information, pay your bill, report outages, and check their status. You can also view your bill, check your balance, manage AutoPay and Budget Billing settings, and view usage data and trends. ### Is the ComEd app free to use? Yes, the ComEd app is completely free to download and use. There are no in-app purchases or ads. ### Who can use the ComEd app? The app is available to both residential and business customers of ComEd. It can be used on smartphones and tablets. ### Can I report an outage without signing in? Yes, you can report your outage without signing in to your account. This feature allows for quick reporting even if you are experiencing an outage. ### What kind of alerts can I set up? You can set up alerts for your outage status, when your bill is ready to be viewed, upcoming payment reminders, and more. Participants of the Hourly Pricing program can also view hourly pricing information. ## Version history (last 5 releases) ### 26.2.0 — 2026-05-19 We're regularly updating our app to make it even better! Make sure to download the latest version to take advantage of it all. ### 25.3.0 — 2025-10-23 We're regularly updating our app to make it even better! Make sure to download the latest version to take advantage of it all. ### 25.2.0 — 2025-07-03 We're regularly updating our app to make it even better! Make sure to download the latest version to take advantage of it all. ### 25.1.0 — 2025-03-12 We're regularly updating our app to make it even better! Make sure to download the latest version to take advantage of it all. ### 25.0.0 — 2025-02-27 We're regularly updating our app to make it even better! Make sure to download the latest version to take advantage of it all. ## Apps similar to ComEd | App | Rating | Price | Category | | --- | --- | --- | --- | | [Peoples Gas Chicago](https://appshunter.io/ios/app/peoples-gas-chicago/id1475983365) | 4.9 (39,999) | Free | Utilities | | [Tide Laundromat](https://appshunter.io/ios/app/tide-laundromat/id1515831849) | 3.7 (26) | Free | Utilities | | [NICOR NLC](https://appshunter.io/ios/app/nicor-nlc/id1636236035) | 2.2 (12) | Free | Utilities | | [Livly](https://appshunter.io/ios/app/livly/id1456628011) | 4.8 (2,285) | Free | Utilities | | [North Shore Gas](https://appshunter.io/ios/app/north-shore-gas/id1475982979) | 4.9 (5,251) | Free | Utilities | | [CHI311](https://appshunter.io/ios/app/chi311/id1441580123) | 2.5 (235) | Free | Utilities | ## More apps by EXELON BUSINESS SERVICES COMPANY, LLC - [Pepco](https://appshunter.io/ios/app/pepco/id447665998) - [Atlantic City Electric](https://appshunter.io/ios/app/atlantic-city-electric/id489963640) - [Delmarva Power](https://appshunter.io/ios/app/delmarva-power/id489964338) - [BGE - An Exelon Company](https://appshunter.io/ios/app/bge-an-exelon-company/id1274170174) - [PECO - An Exelon Company](https://appshunter.io/ios/app/peco-an-exelon-company/id1274171957) All apps by EXELON BUSINESS SERVICES COMPANY, LLC: https://appshunter.io/developer/1274170173 ## Related topics [comed](https://appshunter.io/ios/topics/comed) · [exelon](https://appshunter.io/ios/topics/exelon) · [commonwealth edison](https://appshunter.io/ios/topics/commonwealth-edison) · [comed chicago](https://appshunter.io/ios/topics/comed-chicago) · [cleen calvin](https://appshunter.io/ios/topics/cleen-calvin) · [come](https://appshunter.io/ios/topics/come) · [ugi utilities account](https://appshunter.io/ios/topics/ugi-utilities-account) · [nicor gas](https://appshunter.io/ios/topics/nicor-gas) · [coned](https://appshunter.io/ios/topics/coned) · [ebreshna](https://appshunter.io/ios/topics/ebreshna) · [ebru ener](https://appshunter.io/ios/topics/ebru-ener) · [memc outage](https://appshunter.io/ios/topics/memc-outage) · [peoples gas chicago](https://appshunter.io/ios/topics/peoples-gas-chicago) · [comsite](https://appshunter.io/ios/topics/comsite) · [denison municipal utilities](https://appshunter.io/ios/topics/denison-municipal-utilities) · [pswministries64](https://appshunter.io/ios/topics/pswministries64) · [apex outage](https://appshunter.io/ios/topics/apex-outage) · [peoples gas](https://appshunter.io/ios/topics/peoples-gas) · [gvea](https://appshunter.io/ios/topics/gvea) · [ssgc customer connect](https://appshunter.io/ios/topics/ssgc-customer-connect) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*