# Comelit Visto — The Smart Video Doorbell

> Smart WiFi video doorbell with remote access, motion detection, and recording. (iPhone/iPad app by Comelit Group Spa.)

- Source: https://appshunter.io/ios/app/comelit-visto/id1291259235 (this page in markdown: same URL + `.md`)
- Developer: [Comelit Group Spa](https://appshunter.io/developer/660294815)
- Category: Utilities
- Price: Free
- Rating: 1.30/5 from 14 App Store ratings · 36 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 126 MB
- Languages: American English, Dutch, French (France), German (Germany), Hebrew, Italian, Japanese, Polish, European Portuguese, Russian and 5 more
- Released: 2017-10-04
- Data updated: 2026-06-09
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/comelit-visto/id1291259235/reviews.md

## What is Comelit Visto?

Comelit Group presents VISTO, the smart video doorbell. It connects a video doorbell to your WiFi network to stream live audio and video directly onto your smartphone or tablet.
Whether you are on vacation in Aruba or just on the couch watching the game, Visto lets you answer and unlock the door with ease.
With an advanced motion sensor that sends you an alert whenever someone walks into your yard or gets too close to your door, you can always monitor what's going on around any of your home's entrances.
Visto comes also with free recording for motion detection triggers or visitors ringing your doorbell direct to your mobile device memory or an optional Cloud storage service that records live video 24/7 so you don’t miss a thing.
With Visto it’s like you are always at home with an high level of security and ultimate peace of mind.
Visto: Answer wherever you are.
 
Comelit Group is a world wide manufacturer of security and smart devices based in Italy. Since 1956 we are originators of video door entry systems, burglar alarms, cctv, fire, access control and home automation.  Our products are made for global professional installation market. Born from this heritage, is the new Visto.  The smart video doorbell which brings together iconic Italian design and feature rich, perfect for the connected home of today.
 
Main features:
 
Performances
- HD Camera for an amazing video streaming
- Night vision IR LEDs for use in low lighting conditions
- Full-duplex two-way A/V communication
- Wide angle camera lens
- Advanced motion detection sensor
- Full-time connected power (no battery required)
- App with an easy user interface
- Cloud storage for 24/7 video stream and motion detection
- Free Local recording on your mobile device (pictures and video clips)
- Works with existing door chimes (mechanical and digital) same wires, same power supply
- On board relay for door strike and gate release abililty
 
Aesthetics and accessories
- Product design by a prestigious Italian design firm
- Comes by default in Anthracite Black with optional replacement covers in Silver Mist and Cloud White
- Accessories: angle mount brackets for wall installation, add-on wireless chime. 
- Small size for an easy wall mounted installation, no junction box are required
 
User experience
- Possibility to manage in the same App different devices that belong to Visto family: other Visto units, Visto internal camera, Visto external camera.
- Smart selection of the motion detection area using a complex algorithm
- Multiple users for each device
- Motion detection selectable in Custom mode for each Visto and/or each family of devices
- Call alert
- Motion alert
- Firmware and App updates directly on the cloud

Note:
This app doesn't have an iPads optimized version.

## Key features

- HD live audio and video streaming
- Motion detection alerts
- Remote door answering and unlocking
- Night vision IR LEDs
- Full-duplex two-way A/V communication
- Free local recording
- Optional cloud storage

## Recent user reviews (10 of 36)

All indexed reviews: https://appshunter.io/ios/app/comelit-visto/id1291259235/reviews.md

### 1/5 — Che pena

*2025-01-29*

Sono stato invitato a usare il visto, effettuata registrazione MA NON RIESCO A CAMBIARE PASSWORD né resettarla mi dà errori vari

**Developer response:** Buongiorno, hai già provato a contattare il nostro supporto tecnico? Puoi farlo a questo link: https://bit.ly/3fdBHPH, saremo lieti di aiutarti. Team Comelit

### 1/5 — Bad bad app and worse software…

*2024-06-19*

Day by day is not working properly. Now my phone is not receiving the calls at the door.
I have reset all devices and switch off but is not working.
It’s necessary a big update.
I’m thinking to change it.

**Developer response:** Hola, para resolver tus problemas, puedes contactar nuestra asistencia técnica local. Aquí puedes encontrar toda la información: https://pro.comelitgroup.com/technical-assistance. Staff Comelit

### 1/5 — L’application beuggue

*2024-04-28*

Impossible d’installer la caméra , je fais toute la Synchronisation jusqu’au wifi et mot de passe et d’un coup l’application se ferme . J’ai même acheté un nouveau dispositif et c’est pareil

### 1/5 — Poor app

*2023-11-02, version 2.12.29*

Developers are not taking care of the app at all. This product worth nothing without the app.
When receiving a call the video image is not activating, audio connection is breaking up or not connecting. This is not a internet issue, tested internet speed and also tested with phone connected on wifi.
I would expect that a company involved in intercom solutions to have more care on their products. I am also an installer and this issue makes me think to avoid your products for my future projects in residential areas.

### 1/5 — Pessimo

*2023-04-22*

Citofono funzionante ad intermittenza, supporto solo a pagamento

**Developer response:** Buongiorno, ci dispiace che tu non sia soddisfatto di questa app. Ti suggeriamo di metterti in contatto con la nostra assistenza tecnica interna, in modo da ricevere supporto in modo tempestivo ed efficace e approfondire tutti i tuoi dubbi. Per essere ricontattato gratuitamente compila il seguente form https://bit.ly/3rZeDVn. Lo Staff Comelit

### 1/5 — Ne marche pas impossible d’avoir du support

*2023-04-17*

Produit pas stable.
Il marche puis ne marche plus puis remarche.
Depuis 2 semaines ne marche plus du tout.
Impossible d’obtenir du support, pas de service client disponible ni en ligne ni au téléphone !
Inacceptable. Éloignez vous de ces produits !

**Developer response:** Bonjour, nous sommes navrés que vous ne soyez pas satisfait de cette application. 
Nous vous suggérons de nous contacter via le formulaire prévu à cet effet au sein de l'application pour que l'on puisse vous apporter l'assistance nécessaire.
L'Équipe Comelit

### 1/5 — Deserves a negative star rating

*2023-03-29, version 2.12.27*

Easily the worst app I’ve ever used in recent memory. A complete piece of junk. I’m annoyed that our installer chose this company for our intercom systems but the product and app are awful. The app is unbearably slow and unresponsive. When I try to upgrade the firmware of my device, the app remains spinning forever… literally, it does nothing. Camera responsiveness and quality is something from 1992. There aren’t enough negative things I can say about this

### 1/5 — Ne fonctionne plus sur iPhone

*2022-12-28*

Depuis 2 semaines impossible d’activer la caméra (dispositif hors ligne (0)(-2).
Plus d’appels non plus quand on donne à la porte. 
J’ai déjà essaye de réserver 2 x et rien ne fonctionne.
Impossible de mettre à jour l application.

**Developer response:** Bonjour, nous sommes navrés que vous rencontriez des problèmes.
Nous vous suggérons de nous contacter via le formulaire prévu à cet effet sur notre site internet, à l'adresse suivante : https://www.comelitgroup.com/fr-fr/a-propos-de-nous/contacts/ 
L'Équipe Comelit

### 1/5 — Plus de connexion sur IOS 16.1.1

*2022-11-11*

Bon produit qui fonctionne depuis 3 ans!
Sonnette hors ligne et impossible de se connecter depuis quelques jours avec iPhone 11 et IOS 16.1.1.
Fonctionne sur IOS 15.7.1 et iPhone 7

**Developer response:** Bonjour,

Nous sommes navrés que vous rencontriez des difficultés avec l'application.
Nous remontons l'information au service concernée afin de résoudre cette problématique.

Cordialement,

### 1/5 — Continui problemi

*2022-05-16*

Il sistema si impalla sovente , e bisogna ripetere ogni le lunghissime operazioni per ri installare dall’inizio tutto, l’assistenza da remoto non può fare nulla e vede sempre tutto funzionante , l’assistenza degli installatori non c’è 
Peccato

**Developer response:** Buongiorno, ci dispiace leggere che la tua esperienza con la nostra assistenza non sia stata positiva. Per approfondire la tua segnalazione e fornirti immediato supporto ti chiediamo gentilmente di contattarci all'indirizzo app.support@comelit.it. Lo Staff Comelit

## Frequently asked questions about Comelit Visto

### What does the Comelit Visto app do?

The Comelit Visto app allows you to connect your smart video doorbell to your WiFi network. It streams live audio and video directly to your smartphone or tablet, enabling you to answer visitors, monitor motion, and even unlock your door remotely, providing enhanced home security and peace of mind.

### What are the key features of the Comelit Visto system?

Key features include an HD camera with night vision, full-duplex two-way audio, advanced motion detection with customizable areas, and the ability to answer and unlock doors remotely. It also offers free local recording to your mobile device and optional 24/7 cloud storage.

### How is the Comelit Visto system monetized?

The app itself is free to download and use for managing your Visto video doorbell. While local recording is free, there is an optional cloud storage service available for continuous 24/7 video recording, which would be an in-app purchase or subscription.

### What devices is the Comelit Visto app compatible with?

The app is designed to stream live audio and video directly onto your smartphone or tablet. It is noted that there is no iPad-optimized version available, suggesting primary compatibility with smartphones.

### What are common use cases for the Comelit Visto?

Common use cases include answering the door when you're not home, monitoring for package deliveries, deterring potential intruders with motion alerts, and checking on your property while on vacation. It provides a constant connection to your home's entrance for security and convenience.

## Version history (last 5 releases)

### 2.12.32 — 2024-01-08

bug fixes

### 2.12.29 — 2023-07-22

Solve some bugs and general performance improvements.

### 2.12.27 — 2022-10-25

bug fixes

### 2.12.24 — 2022-04-26

Improved performances and bug fixes

### 1.9.1 — 2022-03-10

bug fixes

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## More apps by Comelit Group Spa

- [Vedo](https://appshunter.io/ios/app/vedo/id718176197)
- [ComelitViP Remote](https://appshunter.io/ios/app/comelitvip-remote/id829642545)
- [Comelit IP Ras](https://appshunter.io/ios/app/comelit-ip-ras/id847521390)
- [Comelit IP100](https://appshunter.io/ios/app/comelit-ip100/id899149039)
- [Comelit IP100 HD](https://appshunter.io/ios/app/comelit-ip100-hd/id899589946)
- [Comelit](https://appshunter.io/ios/app/comelit/id960190327)

All apps by Comelit Group Spa: https://appshunter.io/developer/660294815

## Related topics

[comelit visto](https://appshunter.io/ios/topics/comelit-visto)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-09.*