# Comm100 Live Chat

> Real-time live chat and customer support solution for businesses on mobile. (iPhone/iPad app by Comm100 Network Corporation.)

- Source: https://appshunter.io/ios/app/comm100-live-chat/id468042671 (this page in markdown: same URL + `.md`)
- Developer: [Comm100 Network Corporation](https://appshunter.io/developer/398465058)
- Category: Business, Utilities
- Price: Free
- Rating: 4.43/5 from 21 App Store ratings · 48 written reviews indexed
- Age rating: 4+
- Requires: iOS 9.0 · 20 MB
- Languages: English, Chinese
- Released: 2011-10-28
- Data updated: 2026-06-08
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/comm100-live-chat/id468042671/reviews.md

## What is Comm100 Live Chat?

Comm100 Live Chat is an enterprise-grade live support solution that enables businesses to engage their website visitors in real time so as to improve conversions, sales and customer satisfaction.

Comm100 Live Chat for iPhone/iPad allows you to keep online on your iPhone or iPad so that you can stay connected with your website visitors while on the go. And the app offers much more than just chatting.

1. Optimized for best operation and performance in iPhone or iPad
2. Push notifications. You can immediately get notified of the incoming chats and new messages even when you switch to other applications or your iPhone or iPad goes into the sleep mode.
3. Sound and vibration notification available.
4. Send canned messages
5. Check previous contact history of a visitor
6. Transfer a chat to another online operator
7. Instant access to the visitor list and the detailed information of each visitor

Start mobilizing your support strategy today!

## Key features

- Real-time visitor engagement
- Mobile support on iPhone/iPad
- Push notifications for chats
- Canned message responses
- Visitor contact history
- Chat transfer functionality
- Visitor list and details

## Recent user reviews (10 of 48)

All indexed reviews: https://appshunter.io/ios/app/comm100-live-chat/id468042671/reviews.md

### 5/5 — Best chat ever

*2024-05-20, version 11.2.6*

We love you now for over 15 years :)

### 5/5 — Best Chat Software of all time!

*2023-06-05, version 11.2.6*

We’ve been with them since the beginning & will never use anyone else for any site or company I go to, make them use Comm100. It doesn’t get any better than this company… they are the BEST!!!

### 5/5 — The best chat of all time. Best company!!!

*2022-12-01, version 11.2.6*

Best chat software in the world. They started small a long time ago & I remember customer service reps being the same there were so few. Now it’s bigger and better… the speed; the information, the placement, the options which I don’t utilize enough of them but we should…Thank You for changing my world & thank you for all that you do to help small, medium & even big business to contribute to the economy and a beautiful world humans too often take for granted so this is a sweet victory of appreciation to a much deserved bad Mamba Jamba chat program! All positive! Nothing but praise & respect. Hands down best chat program to ever be invented & the people are soooo nice, so real & it’s very rare to find a near perfect company like Comm100! Thank You
C. Schwering 
Scottsdale Spiritual

### 1/5 — So bad for major customer chat system

*2021-11-03*

Slow to answer customer calls and sometimes hangs when retuning to app and has no way of communicating with other colleagues. Using it on and off for two years and nothing is fixed. Keyboard won’t pop down in chat to see other plane and chats disappear.. needs a makeover badly

### 1/5 — Buggy as ever

*2021-04-24, version 10.1.5*

Stuck on loading with latest update. Tried to delete the app so I could reinstall it and was totally unsuccessful.   Tried to shut off and reboot my iPad and the problem remained.  It used to work flawlessly for years until this latest April 2021 update.

### 5/5 — Fantastic! Gets the job done!

*2021-01-25, version 10.0.3*

Loving the app, so easy to use and just gets the job done. I’m able to connect with my customers on the go! Highly recommend it.

### 5/5 — Great company and awesome app

*2020-10-04, version 10.0.3*

Very straightforward.

### 4/5 — Needs more

*2019-11-05, version 9.0.8*

This app is pretty good but there are a few issues:

1. You can only view your chats and not your teams active chats. This is not good if you are a supervisor and wish to view a chat without joining the chat. This is not a problem on desktop.
2. The app constantly logs me out and I have to log back in multiple times per day. This happens on desktop as well but nearly as frequently.
3. You can not be logged into the desktop and mobile app at the same time. A user account should include one active mobile and one active desktop app login.

Overall this service is good and offers a lot of functionality which makes the above shortcomings feel very odd and unexpected.

### 3/5 — Works fine, but needs some fine tuning

*2019-10-03*

App works great, but can’t find the option to ban IP’s. Also, getting quite a lot of Google crawler calls - which is very annoying.
It would also be nice that when my phone is without internet, the server would put my chat status offline, but it does not. When I put my phone on flight mode at night, the live chat stays online on the website. 
Other than that this app works superb and I’m really happy with it!

### 2/5 — Agent acccessibility

*2019-09-17, version 9.0.4*

I use the website Comm100 for a volunteer position. I wish the app allowed a tab to chat with other agents, as we are not allowed to use the app because of the lack of this feature.

## Frequently asked questions about Comm100 Live Chat

### What does Comm100 Live Chat do?

Comm100 Live Chat is an enterprise-grade solution designed to help businesses engage with their website visitors in real-time. It aims to improve conversions, sales, and overall customer satisfaction by providing a live support channel directly on the website.

### What are the key features of the mobile app?

The mobile app is optimized for iPhone and iPad and offers push notifications for incoming chats and messages, even when the device is asleep. It also allows sending canned messages, checking visitor history, transferring chats to other operators, and accessing visitor lists with detailed information.

### Is Comm100 Live Chat free to use?

Based on the provided information, the application is listed as 'free' and does not have in-app purchases or ads. This suggests that the core functionality described is available without direct cost to the user.

### Who is the target audience for this app?

This app is designed for businesses that want to enhance their customer engagement, sales, and support strategies. It's particularly useful for companies that need to provide real-time assistance to website visitors and want the flexibility of managing these interactions from their mobile devices.

### How does this app help improve customer satisfaction?

By enabling real-time communication, the app allows businesses to quickly address customer queries and provide immediate assistance. This instant support can lead to a more positive customer experience, resolving issues faster and improving overall satisfaction levels.

## Version history (last 5 releases)

### 11.2.9 — 2026-04-03

This update from Apple will improve the functionality of this app. No new features are included.

Fix iOS 26 theme regressions

### 11.2.8 — 2026-03-10

Update app logo

### 11.2.7 — 2025-09-10

Improve stability

### 11.2.6 — 2022-08-24

1. Bug fixes.

### 11.1.0 — 2022-06-13

1. Bug fixes.

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## Related topics

[apple support chat](https://appshunter.io/ios/topics/apple-support-chat)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-08.*