# Comm100 Live Chat — user reviews > 48 indexed App Store user reviews of Comm100 Live Chat by Comm100 Network Corporation, rated 4.43/5 from 21 ratings. - Source: https://appshunter.io/ios/app/comm100-live-chat/id468042671/reviews - App overview in markdown: https://appshunter.io/ios/app/comm100-live-chat/id468042671.md - Rating breakdown: 5★ 15 · 4★ 3 · 3★ 1 · 2★ 1 · 1★ 1 ## Newest reviews (13 of 48) ### 4/5 — Needs more *2019-11-05, version 9.0.8* This app is pretty good but there are a few issues: 1. You can only view your chats and not your teams active chats. This is not good if you are a supervisor and wish to view a chat without joining the chat. This is not a problem on desktop. 2. The app constantly logs me out and I have to log back in multiple times per day. This happens on desktop as well but nearly as frequently. 3. You can not be logged into the desktop and mobile app at the same time. A user account should include one active mobile and one active desktop app login. Overall this service is good and offers a lot of functionality which makes the above shortcomings feel very odd and unexpected. ### 3/5 — App crashes every time on log in *2019-08-08, version 9.0.1* newly released app version crashes every time upon logging in ### 4/5 — Glad Comm100 has this app *2015-11-19, version 7.3.5* We use Comm100 live chat on our site and this app helps when our operators are mobile and need to monitor visitors. The app could use more bells and whistles but it handles the basics we need to service our visitors. ### 4/5 — Pretty good job of keeping connected *2015-10-22, version 7.3.4* I have used this app for a couple years. It does a pretty good job of allowing me to monitor our website when I am on the road. Only negative is it does not do a good job notifying you when you have a new chat. The sound is so soft that I miss it when I am driving. Needs to notify you like you are getting a text message. I would give it 5 stars if they would improve the chat notification. ### 3/5 — Was the best but.. *2015-09-30, version 7.3.3* Please update it is unusable with ios9 then it will be awesome again !! ### 3/5 — Needs a little tweaking *2015-09-24, version 7.3.3* Good but always room for improvement . Since latest IOS update the app alignment with iPhone has been off... Might be a bug ### 5/5 — Great *2015-06-15, version 7.3.2* I have been with comm100 for years there great ### 5/5 — One of the best online support programs *2015-05-01, version 7.3.2* We've been with Comm100 since the very beginning and they are very supportive and listen to feature requests. It just keeps getting better. ### 5/5 — The best from all *2015-03-05, version 7.3.2* This application is the best for chat on your website. ### 5/5 — Works well but an important feature missing *2014-11-11, version 7.3.1* This is a great app and works as just a small basic version of the main PC app for when you move around and can't use access the full computer. However, it's missing the vital Location flag icon so you don't know where your current visitors are from 'at a glance' which the pc version has, unless you click the 'i' (info) on each visitor. It's really important that at a glance I can see if anyone is from my country (or even better my city), and then I can push a message to help them. An IP address by itself is of no use at all to show. ### 5/5 — Best live chat service so far *2014-08-16, version 7.3* Tried 5-6 big companies but this one beats them all by far! ### 5/5 — Great app help me with support questions *2014-05-01, version 7.2* This is a excellent app for my business. It allow me to answer questions about my service when I'm on the go. It has a support ticket system so you can answer tickets later if your off line. It also provides a news letter & knowledge base feature if you need it ### 5/5 — Very usefully app *2014-04-11, version 7.2* Nice app, I have everything to monitor my sites , thanks . ## Most critical reviews (10 lowest-rated) ### 1/5 — So bad for major customer chat system *2021-11-03* Slow to answer customer calls and sometimes hangs when retuning to app and has no way of communicating with other colleagues. Using it on and off for two years and nothing is fixed. Keyboard won’t pop down in chat to see other plane and chats disappear.. needs a makeover badly ### 1/5 — Buggy as ever *2021-04-24, version 10.1.5* Stuck on loading with latest update. Tried to delete the app so I could reinstall it and was totally unsuccessful. Tried to shut off and reboot my iPad and the problem remained. It used to work flawlessly for years until this latest April 2021 update. ### 1/5 — Terrible Upgrade *2017-07-14, version 8.6.0* Leave things alone. Newer version is not displaying what I need to see on screen so I will be ending my subscription. ### 1/5 — Best live chat app and tool before iOS 9 *2015-09-26, version 7.3.3* I have tried them all - this is the only live chat app where push notifications work for when a new customer comes to your site. This was before the iOS 9 upgrade - the last two weeks, the app is unusable. ### 1/5 — Cannot log in *2011-11-01, version 6.0* When the keyboard shows up to input data, the login button disappears and I cannot login. Please update with this fixed and rating will increase. ### 2/5 — Agent acccessibility *2019-09-17, version 9.0.4* I use the website Comm100 for a volunteer position. I wish the app allowed a tab to chat with other agents, as we are not allowed to use the app because of the lack of this feature. ### 2/5 — Review *2014-07-12, version 7.2* Provides minimal information. All pages navigated should show by page name, not URL, so the path taken by the visitor can be monitored. ### 2/5 — Bare bones, does not multitask *2013-03-25, version 6.2.2* We've been using Comm100 for quite a while now and it has served us very well. The iPad version, however, appears to be more of an afterthought than a genuine, usable application. It has serious drawbacks and usability issues. Very few features from the web-based app are supported in the iPad version. You can't see the entire landing or current URL pages, and you can't click on them to see where your customer is either. Also, if you switch to another app, like Skype, while logged into Comm100 the chat does not continue to run. The app stays open, but it is in suspended animation unless you're actually in it. This is a real Achilles heel and makes it little more than a token gesture at mobile support. We're really trying to move away from desktop operating systems, and Comm100 iOS support is really holding that up. It's better than nothing, but not by much. If Apple would support Flash our lives would be complete, so while C100 is bad, Apple's insistence on warring with Adobe continues to impact their customers negatively. ### 2/5 — Can't log in on iPhone 3G *2011-11-01, version 6.0* I'm sure that this will be great....once I can actually log into it. At the moment I enter my details and go to press the login button but the the on/off switch is covering it so in can't get in. Really need this sorted as have updated my site to v6. ### 3/5 — Works fine, but needs some fine tuning *2019-10-03* App works great, but can’t find the option to ban IP’s. Also, getting quite a lot of Google crawler calls - which is very annoying. It would also be nice that when my phone is without internet, the server would put my chat status offline, but it does not. When I put my phone on flight mode at night, the live chat stays online on the website. Other than that this app works superb and I’m really happy with it! ## Most praised reviews (10 highest-rated) ### 5/5 — Best chat ever *2024-05-20, version 11.2.6* We love you now for over 15 years :) ### 5/5 — Best Chat Software of all time! *2023-06-05, version 11.2.6* We’ve been with them since the beginning & will never use anyone else for any site or company I go to, make them use Comm100. It doesn’t get any better than this company… they are the BEST!!! ### 5/5 — The best chat of all time. Best company!!! *2022-12-01, version 11.2.6* Best chat software in the world. They started small a long time ago & I remember customer service reps being the same there were so few. Now it’s bigger and better… the speed; the information, the placement, the options which I don’t utilize enough of them but we should…Thank You for changing my world & thank you for all that you do to help small, medium & even big business to contribute to the economy and a beautiful world humans too often take for granted so this is a sweet victory of appreciation to a much deserved bad Mamba Jamba chat program! All positive! Nothing but praise & respect. Hands down best chat program to ever be invented & the people are soooo nice, so real & it’s very rare to find a near perfect company like Comm100! Thank You C. Schwering Scottsdale Spiritual ### 5/5 — Fantastic! Gets the job done! *2021-01-25, version 10.0.3* Loving the app, so easy to use and just gets the job done. I’m able to connect with my customers on the go! Highly recommend it. ### 5/5 — Great company and awesome app *2020-10-04, version 10.0.3* Very straightforward. ### 5/5 — Highly recommend this company *2019-09-04, version 9.0.3* A star company highly recommended ### 5/5 — Helps me on the go *2019-05-15, version 8.7.1* They’ve made a ton of improvements overall and the app hasn’t been left behind. Super helpful if I’m on the go and let’s me collaborate with my team whenever needed. Great job! ### 5/5 — Exceptional service *2016-09-30, version 7.3.9* I love their service ### 5/5 — Wonderful! *2016-02-18, version 7.3.6* Great app that allow to be in contact with any of our prospect visiting our webpage. And also is free! ### 5/5 — Excellent *2015-09-14, version 7.3.2* Truly wonderful and great support! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-08.*