# CommandIQ® — user reviews > 232 indexed App Store user reviews of CommandIQ® by Calix, Inc., rated 4.30/5 from 2,185 ratings. - Source: https://appshunter.io/ios/app/commandiq/id1437258693/reviews - App overview in markdown: https://appshunter.io/ios/app/commandiq/id1437258693.md - Rating breakdown: 5★ 1,615 · 4★ 185 · 3★ 69 · 2★ 56 · 1★ 260 ## What do users think of CommandIQ®? Overall sentiment: negative **Pros** - 🚀 Fast and reliable - 🔒 Robust security and parental controls - 👍 User-friendly interface - 💡 Helpful network monitoring and management features **Cons** - 🐛 Frequent crashes and bugs - ⚠️ Unreliable connectivity and frequent errors - 🤯 Confusing and unintuitive user experience - 🔍 Limited visibility and control over network devices **Commonly reported bugs** - Inability to log in or create new accounts - Devices disappearing from the network list - Scheduled internet pauses not working as expected - App crashing or freezing during use **Most requested features** - Improved parental controls and content filtering - Better device management and customization options - Enhanced network analytics and diagnostics - Seamless integration with other smart home devices ## Newest reviews (19 of 232) ### 2/5 — Doesn't work *2026-07-11, version 26.2.2* The idea of this is cool. But our network won't pop up. The app keeps saying there is a delay and to try again later. It's been over a week. ### 1/5 — There was a delay, please try again. *2026-06-11, version 26.2.1* This app is not reliable at all. ### 3/5 — Not great *2026-06-01, version 26.2.0* The built-in Speedtest never works for some reason: Get a failed warning after every attempt. Otherwise, it’s OK. ### 1/5 — The Worst! *2026-05-16, version 26.1.2* This app is the absolute worst. This was provided through my ISP and it RARELY works. Nine times out of 10, the Device is tab will spin and refuse to load and the others are slow as molasses. Even before the upgrade, it was barely functional. ### 2/5 — Inconsistent and Lackluster! *2026-04-21, version 26.1.2* I’ve used this app for years, and it has been nothing short of disappointing. About half the time I try to use it, whether I’m setting priorities or checking connected devices on my network, it simply doesn’t work. I’m often unable to use the app at all due to bugs that have gone unfixed for YEARS! I strongly recommend choosing a different router that uses a more reliable app. It will save you a lot of headaches over time. ### 1/5 — Big fixes where *2026-04-10, version 26.1.2* Still not registering any data usage at all. Most of the time it won’t even tell you if a device is using data and it doesn’t tell you at all anymore what apps are using data. App has gotten worse not better with updates smh ### 2/5 — Has issues *2026-03-27, version 26.1.1* Randomly has no devices listed. There is no way to have multiple admins. Also, can’t clear the device list of old devices. Could be better. ### 1/5 — Fix it *2026-03-26, version 26.1.1* Every time you update your app you mess something else up. Now the app isn’t recording data usage at all. Will show data is being used but will not break down and specify what is being used like normal ### 3/5 — Not great *2026-03-13, version 26.1.0* No public IP, no DDNS, and devices connected aren’t showing up. ### 2/5 — Doesn’t always show as correct. *2026-03-12, version 26.1.0* This app is nice to have with a house full of teenagers. However, it doesn’t always show correctly. For instance, right now it’s not registering as any devices are connected but I know that’s not true because my phone is, the Roku the kids are watching is connected and so on. There was also an instance that I locked a computer after 10 pm for one of my kids and it took me 45 minutes of unlocking, relocking, rebooting and restarting to get the laptop to connect the next day. I’ve also gone through and renamed all the devices so we could tell which is which but every 3 or so days it pops up as a new device even though it’s still named in the system. Sometimes my iPhone will pop up as iPhone 14 and sometimes smartphone. It’s all and all just annoying but I admit doesn’t stop me from using it. ### 1/5 — Do Not Use! *2026-03-12, version 26.1.0* I’d been using this app to pause devices at bedtime, but all the devices have disappeared from the app so now I can’t unpause them. Completely unable to use those devices. Have uninstalled/reinstalled the app repeatedly, restarted router repeatedly, and ISP can’t help because it’s a defect with the app. ### 1/5 — What does this app actually do? *2026-03-07, version 26.1.0* I wish this app actually worked the way the Mid South Fiber app did when it first came out. I used to be able to easily set up devices under profiles, limit accessible websites, and set up content restrictions that would block sites. It used to show me the time a person spent on apps during the day and it sent me notifications if someone tried to access an app that got blocked. It was descent and I used it daily. What happened? Upgrades and Bug Fixes? Hardly. Now, at best, this app shows what device is online on your network. That is all it is useful for. But even that isn’t accurate at times. Devices that are online show offline and vice versa. I am supposed to be able to add a device to a profile so I can at lease set a time limit to access the network but it keeps giving me an error and I can’t even do that. I truly don’t understand why the company even has the app. It’s really that bad. ### 1/5 — The app always gets stuck doing something *2026-03-06, version 26.1.0* The app always seems to get stuck doing something and requires a force close. The you get right back to the same place. Useless at that point. ### 1/5 — Awful *2026-02-28, version 26.1.0* I can’t get this app to work on any device. Support is useless. ### 2/5 — Buggy *2026-02-28, version 26.1.0* Struggled with inability to reliably pause/unpause users. Had to reset multiple times. When creating users receive multiple error messages when attempting to assign devices. The few moments that it did work was nice—but not long lasting. Needs improvement. ### 2/5 — Fix the app *2026-02-20, version 26.1.0* I’ve been saying about the issues with this app and it’s doing the same thing. No fixes but getting worse. Not around 7 pm every night it stops recording data usage and resets and won’t start recording data usage until the next day. For people trying to keep their kids safe and monitor their activity this is not a good thing. Fix the dang app ### 1/5 — Paying Customer *2026-02-12, version 26.1.0* This app is used by law enforcement ICE for surveillance, device control, and invasion of privacy ### 2/5 — Bugging *2026-02-09, version 25.4.2* The app literally just says there’s a delay and won’t let me click on anything. I can’t pause anyone off the wifi or do anything to fix it. So dumb. ### 1/5 — Good in theory, horrible reality *2026-02-08, version 25.4.2* Buggiest app I’ve ever used. At first it crashed every great once in a while, now I can’t even get it to open. Biggest complaint is I want to use the Parental controls for setting up time limits, and now it gives me a “Request Timeout” message every single time I try to add back the devices to a child’s account. I had to set these back up after a full delete and reset. I can’t control anything currently and it’s just taking up space on my phone. At this point I see no reason to even have the app. ## Most critical reviews (10 lowest-rated) ### 1/5 — Not Working *2026-08-27, version 26.3.1* App not working. I get a glimpse of the opening screen and then it is blank. All options say There is a delay…. I saw there was an update and downloaded it. Still not working. App support is useless. Log in to what Calix account? I don’t have one. ### 1/5 — Stopped Working Aug 2026 *2026-08-26, version 26.3.0* Whatever they did they broke it. It doesn’t work anymore. Horrible. ### 1/5 — Horrible interface *2026-08-25, version 26.3.0* This app sucks horribly at completing any task. Randomly doesn’t do what you ask it to do, and horribly lags. ### 1/5 — Delay *2026-08-22, version 26.3.0* Give a delay error and doesn’t work at all ### 1/5 — There was a delay, please try again. *2026-08-15, version 26.2.2* Hello, are you aware that the app is not functioning? I need to take charge of the router, however the app isn’t working and I’m trying to remove certain devices from using the network connection, please help us resolve this. ### 1/5 — There is a delay *2026-07-21, version 26.2.2* There has been a delay message literally since I have downloaded the app and set the network up on it. I cannot do anything to the network add delete edit nothing doesn’t work at all ### 1/5 — Sign Up Not Functional *2026-06-25, version 26.2.1* There is no option to sign up for an account. The app cannot be used if you cannot make an account. ### 1/5 — What happened to the UI??? *2026-06-16, version 26.2.1* What happened to the UI, you basically had a functioning app and then neutered it so you can’t add guest networks etc now all it is is basically a glorified network monitoring device that’s it I can’t do nothing with it but add devices to groups and pause them when I want to add a first network and other thinks, add back user functionally this app makes it not safe to sandbox and create a guest account to let all external devices connect to. Please update or redo this app dev’s, I don’t know why you all destroyed what it was but please fix it also why have video tutorials for people on this app on the calix website when it looks nothing like the app in the tutorials anymore? ### 1/5 — App sucks *2026-06-15, version 26.2.1* Won’t even let me register my router ### 1/5 — Horrible app *2026-06-14, version 26.2.1* Doesn’t work 90% of the time. Haven’t been able to log into it for days. Pausing and unpausing internet doesn’t work most of the time. If I could use something other than this I would. This device and app will be the reason I switch back to Starlink. ## Most praised reviews (10 highest-rated) ### 5/5 — Doesn't work *2026-08-16, version 26.2.2* The idea of this is cool. But our network won't pop up. The app keeps saying there is a delay and to try again later. It's been over a week. Update. It's been over a month. Now it just says my network is disconnected. But my WiFi is working just fine. This app sucks and is so glitchy ### 5/5 — Review *2025-08-19, version 25.2.0* Love this app! ### 5/5 — Great app *2025-07-17, version 25.2.0* Its a good app able to run tests and see everything on my network. Very handy ### 5/5 — 24.4.0 version *2024-11-30, version 24.4.0* You will need to log out of the app and then log back in for this new version to work. Back to normal, thank you. ### 5/5 — Review *2024-09-06, version 24.3.0* Easy to operate. Prompt service for any problems! ### 5/5 — Sr *2024-09-02, version 24.3.0* Excellent ### 5/5 — Awesome App *2024-08-10, version 24.2.1* Awesome app ### 5/5 — Fastwyre *2024-08-03, version 24.2.1* The app is live online. Check speed and accessories. ### 5/5 — Parental Control *2024-08-02, version 24.2.1* I love the unit and the app!! It gives me the ability to turn wifi off at a certain time, daily.. It's a shame I have do this, but if I don't then the kids are up all night and early morning playing video games and then want to sleep all day. Nope!! ### 5/5 — Faye *2024-07-07, version 24.2.1* I really enjoy Rally and command IQ --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*