# CommentExtractor — user reviews > 21 indexed App Store user reviews of CommentExtractor by Diego Perez, rated 3.70/5 from 65 ratings. - Source: https://appshunter.io/ios/app/commentextractor/id1483199535/reviews - App overview in markdown: https://appshunter.io/ios/app/commentextractor/id1483199535.md - Rating breakdown: 5★ 40 · 4★ 4 · 3★ 2 · 2★ 0 · 1★ 19 ## Newest reviews (6 of 21) ### 1/5 — Doesn't Link my Business Account *2020-03-05, version 1.1.0* I downloaded because I'm going to be doing a giveaway this week and was super excited! But when i tried to link the accounts it kept me on a loop between the app and Facebook app. I again would try to log in and it tells me I need to log in with Facebook and when I click on the button it says that I am already linked and to continue, but it brings me back to the "login using facebook app". Did this multiple times without any success. ### 1/5 — Upgrade does NOT work *2020-02-28, version 1.1.0* I am trying to select a winner for my giveaway and the app keeps saying I do not have the upgrade when in fact my account was charged for the upgrade. Please contact ASAP. ### 1/5 — App support? *2020-02-10, version 1.1.0* My app will not allow me to move on to step 2 after linking my business Facebook page. Once connected, it automatically brings me back to the instructions for “step 1”. I have tried to refresh the app several times. Attempted app support, but it only explains how to connect Instagram and Facebook business pages, no support on actual instructions of the app itself ### 1/5 — Don’t trust this *2019-12-10, version 1.0.8* As stated before, it asks for all of your account info, then doesn’t actually launch. I have a strong internet connection and a brand new iPhone. This app is sketchy. ### 1/5 — Wouldn’t connect *2019-12-07, version 1.0.8* I was excited to use this app for my business giveaway entries, but it wouldn’t even connect to my Instagram or Facebook page. I tried 5x and nothing was working. ### 1/5 — Cant even log in yet *2019-10-22* Can’t even log in yet! **Developer response:** Hi Freakybabe2, we’re really sorry to hear that you’re having trouble logging in, and we appreciate you sharing your experience with us. We understand how frustrating this must be. We’re excited to let you know that we recently made a major update to simplify the app experience: we’ve completely removed the need to log in with Facebook or any other account! 🎉 Now, you can simply copy and paste the post link, leave the app, and we’ll notify you when the comment download is complete. This change makes the app easier to use and more accessible to everyone. We hope you give the app another try and enjoy the improvements. If you need any assistance or have questions, please reach out to our support team — we’re here to help. Thank you for your patience and support! ## Most critical reviews (10 lowest-rated) ### 1/5 — Estafa *2024-12-16, version 1.3.4* Es una estafa, pagué Plan premiun y solo pude descargar 50 comentarios ### 1/5 — Just tried *2023-12-22, version 1.2.9* Tried out to learn how it works then started again to use and it didn’t work keep asking to upgrade ### 1/5 — Don’t trust *2023-09-19, version 1.2.9* Not safe, it asks you to log into instagram. Even through in the app description they state that login is not required. Do not recommend ### 1/5 — Piece of Crap *2022-12-11, version 1.2.8* Do not waste your money. Because that’s exactly what this is — A WASTE. It works fine for a period and then just keeps you on a loop between the App and Facebook, all of the trouble shooting steps are a joke because they aren’t actually options on the apps. ### 1/5 — Doesn’t Work *2022-12-05, version 1.2.8* Experienced user and ex programming major. App flat out doesn’t work. ### 1/5 — So close *2020-12-28, version 1.2.0* This app was perfect at one point, every update has brought more and more problems and it is now non functional. I can’t even give the company any direct feedback because when you go to the support link, they make you sign into the app, which at this point is just stuck in an endless loop of me trying to log into my FB that is linked, then the app telling me I don’t have a linked IG. I’ve changed my IG from every account type and tried again, personal, business, and creator. I PAID FOR THIS. I want it to work again. I NEED it to work again. Why?!?! ### 1/5 — Doesn’t Work *2020-08-28, version 1.1.2* I go to export comments and it says it’s done but doesn’t actually do anything. ### 1/5 — Facebook *2020-06-05, version 1.1.1* YOU have to have facebook to use this app. I don’t have facebook so I can’t. ### 1/5 — horrible *2020-04-17, version 1.1.0* this app is horrible. doesn’t even allow you to get into the app, makes you log in with facebook and just keep looping you back to the facebook log in. waste of a download ### 1/5 — Fake App???? *2020-04-07, version 1.1.0* What the heck!! It asks for your credentials and has you authorize use through Facebook but never actually launches. It just cycles back to Facebook sign in!!! Is this a Fake App?? Is it a fishing app?? Something stinks about it. ## Most praised reviews (5 highest-rated) ### 5/5 — Thank you! *2021-03-08, version 1.2.6* This is pretty much the only app I’ve found that allows you to export and play around with your Insta comments, and that shows you the exact numbers and specifics. ### 5/5 — Love the new Repost feature! *2021-03-02, version 1.2.6* I’ve been using this app for a year and almost every update includes something new. My favorite so far has been the new Repost feature. ### 5/5 — Love it! *2020-10-29* Love the app. Very simple. **Developer response:** Hi diegodev thank you so much for your kind words! We're thrilled to hear that you love the app and find it simple to use. 🎉 We’re always working to keep it user-friendly and effective. If you have any feedback or suggestions, feel free to reach out. Thanks for choosing our app! ### 5/5 — Great! *2020-02-02, version 1.1.0* Most useful tool!! ### 5/5 — Two thumbs up!!! 👍🏼👍🏼 *2019-10-23, version 1.0.1* I love this app!! Its been extremely helpful (and fun) for my online business/instastore! Two thumbs up! Looking forward for more giveaways now! 😏 😉 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-08.*