# Commerce Bank for iPhone — user reviews > 302 indexed App Store user reviews of Commerce Bank for iPhone by Commerce Bank, rated 4.70/5 from 147,013 ratings. - Source: https://appshunter.io/ios/app/commerce-bank-for-iphone/id535981874/reviews - App overview in markdown: https://appshunter.io/ios/app/commerce-bank-for-iphone/id535981874.md - Rating breakdown: 5★ 124,541 · 4★ 14,382 · 3★ 3,828 · 2★ 1,131 · 1★ 3,131 ## What do users think of Commerce Bank for iPhone? Overall sentiment: neutral **Pros** - 💻 Easy to use - 📱 Convenient mobile banking - 🏦 Reliable banking services - 🔒 Secure app and transactions - 🚀 Quick mobile deposits **Cons** - 🐛 Buggy app updates - ⏱️ Slow customer service response times - 🔍 Lack of transparency in account activity - 💰 Overdraft fees and account issues - 🤖 Impersonal digital banking experience **Commonly reported bugs** - App crashes and freezes during use - Inconsistent account balance display - Mobile deposit issues with check endorsements - Login problems and account access restrictions - Sync issues between app and online banking **Most requested features** - Ability to transfer funds between external accounts - More detailed transaction history and reporting - Improved mobile check deposit functionality - Integration with personal finance management tools - Seamless login experience across devices ## Newest reviews (11 of 302) ### 4/5 — Glitch when opening *2026-07-23, version 3.65* Every time I open the app now, I get an error message that says something went wrong, try again. This is using face recognition. When I try it again, it works. ### 2/5 — App don’t work on my phone *2026-07-15, version 3.65* About a week ago the app stopped working on my AT&T iPhone XR. Don’t know if they trying to say the phone is old or what but when I go to the website is say web address can’t be found!?! ### 5/5 — Commerce Bank *2026-06-03, version 3.64* I have been using this bank, Commerce, for about 20 years now and have always been pleased with their services. They are courteous in all aspects and very professional! I highly recommend them to other people!! Their professionalism is outstanding and I would never want to change! ### 5/5 — Happy *2026-06-01, version 3.64* The app and it set up are very easy to navigate. I never have any problem paying my bill, looking at my credit score, maintaining my balance and always being aware of transactions that have transpired immediately. Kudos. ### 5/5 — Customer service *2026-05-30, version 3.64* The best ### 5/5 — Excellent site *2026-05-29, version 3.64* Excellent platform that is very east to use ### 5/5 — Online banking with App. *2026-05-29, version 3.64* I love how fast the app comes up and it keeps me up to date with my accounts. ### 5/5 — Review *2026-05-28, version 3.64* Best bank ever ### 5/5 — Easy and efficient *2026-05-27, version 3.64* This app is easy to use and help me keep on track with my accounts without any hassle. ### 5/5 — Good service *2026-05-26, version 3.64* Commerce bank has really good customer service when it comes to getting a problem resolved. ### 3/5 — Irritated by survey *2026-05-26, version 3.64* I can’t believe how many times the review requests pop up!! Stop it ## Most critical reviews (10 lowest-rated) ### 1/5 — Not working *2026-08-13, version 3.65* Application is not working 8/13/26. ### 1/5 — Error *2026-07-26, version 3.65* Last month or so every time I open the app it throws an error saying something went wrong. It used to just open using face id after I clicked OK but now it fails to open at all. ### 1/5 — Embarrassing *2026-06-29, version 3.64* Mobile App and the automated phone system is a complete joke. Explain to me how I cannot Unlock my account outside of normal business hours in the ripe year of 2026. There is no option to Unlock in the app or by calling the automated line. Have to wait for normal business hours to reach my own financial information. How embarrassing for Commerce Bank. Will never use them in the future. Get your loans/etc elsewhere. ### 1/5 — Not user friendly *2026-06-04, version 3.64* Just not very functional, not easy to find everything you want/need. New account doesn’t just load onto mobile, only my old account is still loaded so I’m not able to check my balance or see activity on the new account. ### 1/5 — Terrible *2026-06-02, version 3.64* Terrible bank ### 1/5 — Unable to change users *2026-06-02, version 3.64* Sign in under one user. When I try to sign in with another valid user it shows the accounts of the first. Also Zelle does not work because I have it set up on my home computer. ### 1/5 — Trying to find out how to go paper this is ridiculous *2026-06-02, version 3.64* Ridiculous trying to figure out how to go paperless on this app ### 1/5 — FAILED *2026-06-01, version 3.64* I have been with your company for over 30 something years and I just got declined at the gas station. I have thousands of dollars in my account. This is ridiculous. ### 1/5 — Pop up *2026-05-29, version 3.64* This review pops up EVERY time! BOOOO annoying!! ### 1/5 — … *2026-05-23, version 3.64* … ## Most praised reviews (10 highest-rated) ### 5/5 — Great service *2026-06-07, version 3.64* Thank you for all your service! Been with commerce since 1998! Great bank! ### 5/5 — Love the no interest *2026-06-06, version 3.64* It’s my favorite card! App is very easy to navigate! ### 5/5 — Great *2026-06-06, version 3.64* Had for 3 years now every time I open it it asks me to rate it, I do, please stop asking if I like the app I do. ### 5/5 — Yeah *2026-06-04, version 3.64* I use it pretty much daily. Easy to use. Thanks for letting me use. Hope this review helps other people want to use the app. Also hope it stops asking me to make a review every time I use it. ### 5/5 — Easy breezy *2026-06-04, version 3.64* Love this app. Very user friendly and dependable. ### 5/5 — Bank is doing excellent. *2026-06-04, version 3.64* Very well protected and professional… ### 5/5 — Joe *2026-06-04, version 3.64* Works great ### 5/5 — Stop *2026-06-03, version 3.64* Stop ### 5/5 — 30 years of great service *2026-06-03, version 3.64* Construction bs account for 30 years ### 5/5 — No to constant requests *2026-06-03, version 3.64* It seems like I am asked almost every week to rate this app. I’ve always given 5 stars. From now on I’m giving 1 star until the constant requests end. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*