# Commercial Bank Mobile - MI — user reviews > 11 indexed App Store user reviews of Commercial Bank Mobile by Commercial Bank MI, rated 4.40/5 from 137 ratings. - Source: https://appshunter.io/ios/app/commercial-bank-mobile-mi/id1166380588/reviews - App overview in markdown: https://appshunter.io/ios/app/commercial-bank-mobile-mi/id1166380588.md - Rating breakdown: 5★ 100 · 4★ 16 · 3★ 6 · 2★ 6 · 1★ 9 ## Most critical reviews (10 lowest-rated) ### 1/5 — Very, very difficult *2025-12-04, version 6.0.0.11135* It’s clunky, Face ID rarely works, impossible to reset a password without actually having to call into the bank. Far and away the worst banking app. I have two others and a credit union which are all much more intelligently designed. If it weren’t for my mortgage which was from a company Commercial Bank bought I would not waste my time doing business with Commercial Bank. ### 1/5 — Worthless *2023-03-17, version 5.0.1.286* Just use the website. I don’t know why they even bother with this. Always a cluster of failed sign-ins and lock-outs for years. ### 1/5 — No longer banking there because of app *2022-10-19, version 5.0.1.286* The app is terrible i downloaded it on my new phone and it says it will text me a log on pin, but never does. I’m moving all of my banking out of commercial, I’ve had it with your terrible app **Developer response:** We are sorry to hear this. If there is anything that we can do to help, please call us at (800) 365-1622 and you will speak to one of our team members. ### 1/5 — Business owner *2019-06-07, version 4.3.9.148* This app is horrible. Needs to be updated in big way. Time to get with the times. Should get 0 stars ### 1/5 — Terrible *2018-12-28, version 4.3.9.148* 90% of the time will not let you log in, says invalid credentials ### 2/5 — Not a fan *2025-03-02, version 6.0.0.4877* I really miss the version prior to this new one. This one doesn’t update quickly, I never really know how much I have in by looking at it, it’s just not as good as the previous one. I wish you would put it back like it was. I do like the transfer option, but all in all, it’s just not better. ### 4/5 — App *2025-06-12, version 6.0.0.5647* When this update first came out I wasn’t sure about it at first. But it’s good except I hate that I can’t just stay logged in and it also doesn’t remember my username and password for more than 2-3 logins. I typically just don’t have it remember me at all. So it’s a bit annoying. But overall good. ### 5/5 — Easy App *2026-01-14, version 6.0.0.12136* Sometimes OnLine banking is so difficult but this is quick and easy to use and dependable if I’m in a rush! ### 5/5 — Mobile App *2025-07-23, version 6.0.0.8114* Easy to use & convenient to check account status 24/7, deposit checks, transfer money to different account, etc. ### 5/5 — Mobile App *2025-03-06* Easy to use & convenient to check account status 24/7, deposit checks, transfer money to different account, etc. ## Most praised reviews (1 highest-rated) ### 5/5 — Best Customer service EVER!! *2025-03-03, version 6.0.0.4877* The inside staff at the Greenville location set the bar for the whole industry. Everytime I go in I am more and more impressed. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*