# Commerzbank Banking — user reviews > 373 indexed App Store user reviews of Commerzbank Banking by Commerzbank AG, rated 4.70/5 from 2,780 ratings. - Source: https://appshunter.io/ios/app/commerzbank-banking/id366609901/reviews - App overview in markdown: https://appshunter.io/ios/app/commerzbank-banking/id366609901.md - Rating breakdown: 5★ 2,357 · 4★ 247 · 3★ 66 · 2★ 33 · 1★ 77 ## What do users think of Commerzbank Banking? Overall sentiment: neutral **Pros** - 🚀 Stable and reliable app - 👍 Intuitive and easy to use - 🌐 Supports English language - 💳 Useful banking features **Cons** - 🐛 Bugs and crashes after updates - ⏱️ Slow transaction updates - 🔒 Inconvenient 2-factor authentication - 🇩🇪 Lack of full English support **Commonly reported bugs** - App freezes or crashes after updates - Face ID/fingerprint login not working - Inconsistent transaction reporting - Inability to change credit card limits **Most requested features** - Improve transaction history and balance display - Add more language options beyond German and English - Streamline authentication process - Integrate stock trading functionality ## Newest reviews (10 of 373) ### 4/5 — Sehr gute Funktionalität *2026-06-08, version 26.5.202* Manchmal etwas unübersichtlich ### 3/5 — Beschweren *2026-05-28, version 26.5.202* Zu langsam ### 3/5 — E0201 *2026-05-26, version 26.5.202* I am trying to logic into app by faceid but its how E0201 code. Last time I logined success as usual ### 2/5 — Comma versus full stop *2026-05-21, version 26.5.102* I guess my problem comes from having an iPad and an iPhone with an English keyboard. Where the English speaking world puts their commas and fullstops like this: 1,000.00, German is 1.000,00. It would be comical if it wasn’t but currently I am limited to transferring money of no more than 999. It’s a recent change. Please fix it. And also: to contact you with an issue like this seems to be next to impossible. Update: thanks for the response. I followed your suggestions. Yes, I can enter 4-digit numbers again but the photo-TAN does not accept the format and declines authorisation. ### 4/5 — Quick feedback *2026-05-18* Thanks so much for the tip on how to change the number settings in my phone in order to be able to make transfers through the app again! **Developer response:** Hello Lmnpg12, We’re sorry about this issue and thank you for your feedback and for pointing it out to us. We have already recorded it. As a possible interim solution, please check or adjust the following setting on your mobile device: Settings → General → Language & Region → Number format Best regards, Your App Team ### 2/5 — Digital input is broken for money transfers. Numbers will not show correct placement of comma. *2026-05-04, version 26.4.100* App needs a fix with comma placement in money amounts for transfers. Makes the app unusable ### 2/5 — Cannot enter correct transfer amounts *2026-04-28, version 26.4.100* Since a recent update, it is impossible to enter the correct transfer amount. For exemple, typing “1.000,0 €” gets interpreted as “1,00 €”. This is very frustrating and makes the app unreliable for payments. Please fix this urgently. ### 5/5 — Commerzbank *2025-12-13, version 13.15.6* Have been banking with them for over > 14 years due to home loan. The app is in English not only German - Not many mishaps noted. Occasional hiccups after updating the app have been frustrating but they were always ironed out quickly enough. The verification process can be challenging but is generally a one-off event to use the app with face-ID enabled. ### 1/5 — Schreckliche App *2025-12-04, version 13.15.6* Viel zu langsam und umständlich. Und das neue Update ist ein halber gigabyte?? ### 2/5 — App is usually great but… *2025-12-04* I haven’t been able to transfer money for almost 2 weeks now. It used to fail when the photo tan opened. Now it just fails right away and the screen doesn’t even load. **Developer response:** Hello Qwaesz, please delete the app from your device. Then log in to the online banking portal at www.commerzbank.de. Under "My online banking", "Online-Access", "Additional Services", "Banking App Settings" deactivate the app and download it again from the store. Otherwise please send an email to mobileservices@commerzbank.com. Best regards your App-Team ## Most critical reviews (10 lowest-rated) ### 1/5 — Banking services *2026-06-26, version 26.6.108* Worst bank ever. Poor management and poor customer service. ### 1/5 — app lồn *2026-06-05, version 26.5.202* app như cái lồn làm thẻ 3 tháng địt gửi về ### 1/5 — Rly barely useable, 4 Year Client *2026-05-29, version 26.5.202* If you need smooth working app, don’t use that bank. It has been really long in development but still new bugs and lags appearing. ### 1/5 — Worst banking application *2026-05-28, version 26.5.202* Worst banking application I’ve ever seen. Very buggy ### 1/5 — How hard is a comma *2026-05-21, version 26.5.102* How can it take weeks ro sort out the abilit for rhe app to understand a comma in a euro value ### 1/5 — Cant send money *2026-05-13, version 26.5.102* Latest version of i phone app can’t able to type decimal amounts properly. Kindly check.app version : 26.5.102 iOS : 26.2.1 ### 1/5 — Please don’t join this bank *2026-05-08, version 26.4.100* ancient quality service - use other modern banks this one is not good ### 1/5 — No go *2026-04-29, version 26.4.100* Ich war jahrelang Kundin dieser Bank. Jetzt wurde mein Konto ohne Gründe gekündigt. Per Briefpost !!! Mit der Info: Bitte fragen sie nicht telefonisch nach … DANKE FÜR NICHTS !!! ### 1/5 — Basic Bug with dots and commas *2026-04-29, version 26.4.100* In the last update the Iphone cannot write values more than 1000 The app will automatically add a dot and enter the error that the value is not valid. Commas are not available in the fixed keyboard. So the app is useless I have to use the browser. ### 1/5 — Eine der veraltetsten Banken, mit denen ich je zu tun hatte. *2026-04-08, version 26.3.6* Im Jahr 2026 ist es einfach unglaublich, dass man für grundlegende Anliegen immer noch Briefe per Post schicken muss, anstatt alles digital zu erledigen. Jedes Mal, wenn es ein Problem gibt, wird man nicht über die App oder das Online-Banking unterstützt, sondern aufgefordert, einen Brief zu schreiben und mehrere Tage zu warten. Das ist extrem ineffizient und frustrierend. Ich habe keine Zeit, 5+ Tage zu warten, bis ein Brief ankommt, bearbeitet wird und ich vielleicht eine Antwort bekomme. Banking sollte heutzutage schnell, einfach und digital sein – vor allem, wenn ich bereits die TAN-App nutze (die übrigens auch nur per Brief aktiviert werden konnte… absolut lächerlich). Das gesamte System wirkt, als wäre es in der Vergangenheit stehen geblieben. Schlechter Service, langsame Prozesse und keinerlei Fokus auf die Kundenerfahrung. Definitiv eine der schlechtesten Bankerfahrungen, die ich je gemacht habe. ## Most praised reviews (10 highest-rated) ### 5/5 — Easy Easier Easiest *2026-06-01, version 26.5.202* Banking at super ease with Commerzbank ### 5/5 — Convenient anywhere *2026-05-31* Whether in the US or in the EU, this app is easy to conduct transactions. ### 5/5 — Übersichtlich *2026-05-28* Sehr übersichtlich innerhalb der App und schnell zu bedienen ### 5/5 — Online Banking *2026-05-19, version 26.5.102* Klasse ### 5/5 — Excelente *2026-04-30, version 26.4.100* Excelente muy fácil ### 5/5 — good *2026-04-01, version 26.3.6* take money from your account often with no reason ### 5/5 — Sehr gut *2026-03-26, version 26.3.6* Ganz andere bedienen und sehr praktisch ### 5/5 — Super *2026-03-21, version 26.3.4* Easy to use ### 5/5 — Génial *2026-03-20, version 26.3.4* Die CB Application ist sehr einfach zu benutzen und trotzdem sicher ### 5/5 — 1234 *2026-02-23, version 26.2.4* Sehr gut --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*