# CommonSpirit - AR/GA/KY/TN/TX — user reviews > 66 indexed App Store user reviews of CommonSpirit by CommonSpirit Health, rated 4.20/5 from 116 ratings. - Source: https://appshunter.io/ios/app/commonspirit-argakytntx/id6744752716/reviews - App overview in markdown: https://appshunter.io/ios/app/commonspirit-argakytntx/id6744752716.md - Rating breakdown: 5★ 81 · 4★ 9 · 3★ 9 · 2★ 1 · 1★ 16 ## Newest reviews (12 of 66) ### 2/5 — Time waster *2026-07-03, version 11.5.2* Too much AI phone loops. Too much tx spent getting through the gate keeps of mid level providers to reach decision makers. Not a lot of human kindness anymore. ### 3/5 — Not if you are VA patient *2026-06-25, version 11.5.2* The VA pays at either 100% or 0%. Common Spirit cannot handle VA and Medicare in the same app. ### 3/5 — Why is it with every doctors visit the drug list is blank, they have a list why not list *2026-06-22, version 11.5.2* And don’t say hippa ### 3/5 — Has bugs *2026-06-10, version 11.5.2* Do not recommend paying copayments through this app. I prepaid copays using a credit card and even though it shows on my card statement CHI says they have no record of receiving it. Customer service is a joke. ### 2/5 — Bill *2026-05-21, version 11.5.2* Unfortunately, no one will call me. I have no way to talk to a person about a bill. They did not turn into my insurance. I have great insurance that will pay hundred percent. because I have two policies. I've tried sending text messages and they don't accept text messages and all they need to do is file it with my insurance to get paid. I'm beyond frustrated at this point. ### 2/5 — Test result print option *2026-04-29, version 11.5.2* Not everyone is tech savvy and able to use these portals. Others have vision problems especially reading things like test results. This app DESPERATELY NEEDS A PRINT OPTION FOR TEST RESULTS!!!!! ### 2/5 — Not impressed *2026-03-31, version 11.5.2* Changed to CommonSpirit without any notice. The doctor’s offices were in a turmoil. When I leave messages they go to wrong department and not forwarded to correct department. Sometimes not answered at all unless I get very demanding. ### 3/5 — Unnecessarily complicated *2026-03-24, version 11.5.2* A simple check in should not require giving an entire medical history. The process for adding insurance is not clear. Instead of adding additional coverage you replaced what I already had. ### 2/5 — App or Office *2026-03-23, version 11.5.2* I am receiving conflicting information. Medical information here does not reflect procedures I know I have had. Large estimate for coming appointment-does it factor in health insurance? ### 5/5 — Love my Doctor *2026-03-05, version 11.5.2* She goes above and beyond to help her patients. ### 2/5 — Why Bother *2026-03-05, version 11.5.2* Why bother going through and answering all the questions online if you have to do the same exact thing when you show up in person. Twice as much work. Plus they took a picture of me. Not a happy camper ### 3/5 — 2 Step Verification *2026-03-05, version 11.5.2* It will not send me a code to verify my cell phone number?? ## Most critical reviews (10 lowest-rated) ### 1/5 — Good luck *2026-06-16, version 11.5.2* If this is your provider good luck I haven’t had any. ### 1/5 — Portal *2026-06-03, version 11.5.2* I can’t get anyone to answer me on the portal!! ### 1/5 — OLD SCHOOL *2026-05-14, version 11.5.2* I need to see your face… Not an iPhone! A face that can give me an answer immediately, and I can read the face to my satisfaction ### 1/5 — Just one more portal that doesn’t connect with the other medical records portals. *2026-05-04, version 11.5.2* Has not imported my Epic info over to the new CS portal and no one seems to be able to help with resolving problem. Unable to ‘seamlessly access’ labs or other history that was in Epic, tech support said to contact previous PCP to get my old records moved over but that office was closed a year ago so unable to contact PCP. Current PCP does not have access to old PCP records to even import current meds list so they are having to recreate the “basic wheel”. No access to a tech support phone number to correct issues so my 20yrs of medical history is a jumbled mess. Really disappointing. ### 1/5 — Horrible App! *2026-04-12, version 11.5.2* I wish I could give -0- stars. I have been asked my surgeon’s office to use this app for pre-appointment check-in. Well, I would, if the app didn’t keep having issues preventing me from completing the process! Also, for whatever reason, the app has not been updated with what I owe from my most recent procedure. Every other week I’m getting called about making a payment. But this app is supposed to be the be-all-and-end-all. Yeah, right. So frustrating! ### 1/5 — Rx *2026-03-20, version 11.5.2* With my new common spirit app I can no longer request refills of my prescription. The app directs me to call my pharmacy. ### 1/5 — Information not complete *2026-03-16, version 11.5.2* Since the beginning of the change over, information has been difficult at best. I still have not received the report on my MRI earlier in the year. Each time I would ask about it the nurse would only say that the transition had been difficult and things had either not been uploaded or were lost. This is concerning when the patient cannot see the results. Has the process been completed and when can I expect to access my records???? ### 1/5 — Messages *2026-03-06, version 11.5.2* I like being able to leave messages for staff members in my doctors office. Now if they’ll just answer in a timely manner ### 1/5 — Billing Info is Atrocious, Communication non-existent, and Labs are missing *2026-03-04, version 11.5.2* It is impossible to figure out what you’re paying for, how much you owe, or see actual statements in this app. I just submitted a payment that was supposed to be $555, my HSA account shows $598 was deducted, and the portal shows I’ve only paid $502. Someone please explain what is wrong with this app? No statements are available. When I generate a detailed accounting, it only shows me 2 visits, but I’m being billed for 7. When the list of bills shows two bills together, if I call for details, the provider only knows about one of them. It’s wasting so much of my time, I’m seriously going back to paper billing. Additionally, the doctors have not sufficiently adopted this app to make it anything but misleading. I can’t communicate with my providers through the app. They don’t respond. Getting lab results is sketchy. Some I get, some I don’t. Even when they are all CHI Memorial. I find it far more frustrating than helpful. ### 1/5 — Very very hard to get someone too answer the phone so you can get in touch with a Doctor. *2026-01-28, version 11.5.2* Need surgery. No help ## Most praised reviews (10 highest-rated) ### 5/5 — Excellent communication *2026-06-08, version 11.5.2* With this app i can contact my doctor and his staff. I can see test results. ### 5/5 — App *2026-06-04, version 11.5.2* I love this app! ### 5/5 — CommonSpirit *2026-05-27, version 11.5.2* Review ### 5/5 — Excellent *2026-05-27, version 11.5.2* Excellent software! Makes it easy to keep up with appointments and keep my information up to date. ### 5/5 — Hospital stay *2026-04-28, version 11.5.2* I was recently in the hospital for eight days. No one enjoys being in the hospital, but the treatment I received from doctors, nurses, and CNAs made my hospital stay so much easier. Well done! ### 5/5 — Wonderful *2026-04-20, version 11.5.2* This app is a wonderful way to keep up with my appointments and a great way to prepare for my upcoming appointments! ### 5/5 — Informative *2026-04-10, version 11.5.2* I find that using this app is very helpful and easy to understand ### 5/5 — Easy to Navigate *2026-04-09, version 11.5.2* I really appreciate how user- friendly this app is. ### 5/5 — Great *2026-04-02, version 11.5.2* Great app! Great communication! ### 5/5 — Very useful *2026-03-17, version 11.5.2* This has been so helpful in keeping appointments and medication review and refills --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*