# CommonSpirit - WA — user reviews > 20 indexed App Store user reviews of CommonSpirit by CommonSpirit Health, rated 1.73/5 from 154 ratings. - Source: https://appshunter.io/ios/app/commonspirit-wa/id6752353074/reviews - App overview in markdown: https://appshunter.io/ios/app/commonspirit-wa/id6752353074.md ## Newest reviews (6 of 20) ### 1/5 — Lousy start. *2026-05-18* I can not connect my phone to your app. I can not make an appointment on the app for a mamagram or a dexa. I have tried on the phone 3 times and after 40 min have given up. **Developer response:** Thank you for sharing your feedback. We’d really like to understand your experience better and see how we can help. Please call our Consumer Support Team at (844) 528-8383 so we can talk with you directly. ### 1/5 — Horrible system *2026-05-15* Horrible record system that dies not interface with the previous medical record system. So far it’s taken me at least 4 hours of inputting my data into this new application and it still doesn’t give me the possibility of getting an appointment with the provider with whom I need to make an appointment. **Developer response:** We value your feedback. Thank you for letting us know, please contact our Consumer Support Team at (844) 528-8383 with specific details about your experience. Your input helps us improve and provide the best possible experience. ### 1/5 — Missing patient information *2026-05-15* My experience with Common Spirit patient portal has been poor. Unable to reach doctors on portal. Missing patient information. Lab results missing. Future appointments lost. Unable to communicate with my health care provider. **Developer response:** We value your feedback. Thank you for letting us know, please contact our Consumer Support Team at (844) 528-8383 with specific details about your experience. Your input helps us improve and provide the best possible experience. ### 1/5 — Apple Health integration not available *2026-05-14* CommonSpirit - WA does not show as an Apple Health records source. ### 1/5 — Needs new update *2026-05-14* This WA state app needs to learn from other CommonSpririt Apps. Can’t schedule an appointment, screen just go blank after asking reason for visits. ### 1/5 — Completely unusable *2026-05-11* Would you like to verify your email and phone number 5 times to sign up for an app that can’t even perform a basic function like scheduling an appointment? The you’re in luck. Download common spirit if you’re interested in wasting the next half an hour of your life. **Developer response:** Thank you for sharing your feedback. We’d really like to understand your experience better and see how we can help. Please call our Consumer Support Team at (844) 528-8383 so we can talk with you directly. ## Most critical reviews (10 lowest-rated) ### 1/5 — Can’t Message my Doctors *2026-06-11* I only the option of messaging my Direct care physician which is really inconvenient. I have a cardiologist and a nephrologist and can’t pick them out like I could on the other app. That seems like a massive miss. ### 1/5 — Worst ever app I have seen *2026-06-08* None of the features work, so frustrating to see that major healthcare are adopting it. Stay away!!! **Developer response:** We value your feedback. Thank you for letting us know, please contact our Consumer Support Team at (844) 528-8383 with specific details about your experience. Your input helps us improve and provide the best possible experience. ### 1/5 — The most useless app *2026-06-05* I can’t even do the most basic task like make an appt with my Doctor! Virginia Mason switched to this app recently and it’s absolutely useless! Who rolls out an app without the most basic tasks available?!? **Developer response:** Thank you for sharing your feedback. We’d really like to understand your experience better and see how we can help. Please call our Consumer Support Team at (844) 528-8383 so we can talk with you directly. ### 1/5 — PITA *2026-06-03* CommonSpirit app is not intuitive. **Developer response:** We value your feedback. Thank you for letting us know, please contact our Consumer Support Team at (844) 528-8383 with specific details about your experience. Your input helps us improve and provide the best possible experience. ### 1/5 — Horrible App *2026-05-30* Extremely disappointing transition to this app… lost visibility to scheduled appointments, and can only message PCP. Due to the transition, wait times to actually get in touch with someone (by phone, the only legitimate way to connect) has ballooned to 45+ minutes **Developer response:** We value your feedback. Thank you for letting us know, please contact our Consumer Support Team at (844) 528-8383 with specific details about your experience. Your input helps us improve and provide the best possible experience. ### 1/5 — Trying to schedule an appointment *2026-05-28* The app works until I get as far as trying to schedule an appointment and then it stalls out? **Developer response:** We value your feedback. Thank you for letting us know, please contact our Consumer Support Team at (844) 528-8383 with specific details about your experience. Your input helps us improve and provide the best possible experience. ### 1/5 — Slow with glitches *2026-05-26* Slow responses, incorrect page mapping, poor device optimization, redundant **Developer response:** Thank you for sharing your feedback. We’d really like to understand your experience better and see how we can help. Please call our Consumer Support Team at (844) 528-8383 so we can talk with you directly. ### 1/5 — Terrible Rollout *2026-05-21* Wasted hours trying to set up my account because they told me my information was invalid even though it wasn’t. Had to call customer service to wait on hold only to be hung up on. After finally reaching someone who didn’t hang up on me I set up my account to then find out my records didn’t transfer, and that this “new and improved” portal lacks the basic feature of scheduling appointments. All this happened in the middle of trying to work with my doctor on a prescription dosage and led to delayed care. Another American healthcare classic **Developer response:** We value your feedback. Thank you for letting us know, please contact our Consumer Support Team at (844) 528-8383 with specific details about your experience. Your input helps us improve and provide the best possible experience. ### 1/5 — Unintuitive *2026-05-21* So far, this app has to be the most unintuitive app I have ever experienced. Menus are confusing, things get lost and things just don’t work. Needs to be better. **Developer response:** We value your feedback. Thank you for sharing your idea. We will pass this along to the appropriate teams for further consideration. Your input helps us improve and provide the best possible experience. ### 1/5 — Missing my records *2026-05-19* Only part of my records are. Contract help same answer we are working on it. **Developer response:** We value your feedback. Thank you for letting us know, please contact our Consumer Support Team at (844) 528-8383 with specific details about your experience. Your input helps us improve and provide the best possible experience. ## Most praised reviews (4 highest-rated) ### 5/5 — Finally! *2026-05-23* I can link all my accounts. Amazing **Developer response:** We're delighted you're finding the CommonSpirit App useful! Thank you for your feedback. ### 5/5 — CommonSpirit - WA *2026-05-14* Downloaded and installed in just few minutes, had to update personal information. So far no issues pretty easy to navigate, Thanks **Developer response:** We're delighted you're finding the CommonSpirit App useful! Thank you for your feedback. ### 2/5 — Messaging my doctor *2026-05-27* I have spent the last hour searching for a way to message my doctor. **Developer response:** We value your feedback. Thank you for letting us know, please contact our Consumer Support Team at (844) 528-8383 with specific details about your experience. Your input helps us improve and provide the best possible experience. ### 2/5 — Not impressed *2026-05-14* Poor instructions for setting up. System is antiquated. **Developer response:** Thank you for sharing your feedback. We’d really like to understand your experience better and see how we can help. Please call our Consumer Support Team at (844) 528-8383 so we can talk with you directly. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*