# Commonwealth CU Go Mobile — user reviews > 120 indexed App Store user reviews of Commonwealth CU Go Mobile by Commonwealth Credit Union, Inc, rated 4.80/5 from 14,818 ratings. - Source: https://appshunter.io/ios/app/commonwealth-cu-go-mobile/id482699068/reviews - App overview in markdown: https://appshunter.io/ios/app/commonwealth-cu-go-mobile/id482699068.md - Rating breakdown: 5★ 13,105 · 4★ 1,166 · 3★ 293 · 2★ 80 · 1★ 174 ## What do users think of Commonwealth CU Go Mobile? Overall sentiment: positive **Pros** - 🚀 Best Bank & App - 👍 Provides the information I need - 👍 Good service - 👍 Love this app and this bank - 👍 These folks are the BEST! - 👍 Easy To Use - 👍 CCU bank is the best and love convenience of checking balances - 👍 Love my mobile app and my bank - 👍 I love CCU! I have been able to save & build my credit. The customer service is excellent & this app is so user friendly! I love everything about my bank - 👍 By far the best bank I've ever dealt with! Never have had to deal with anyone negative or any negative services. Always prompt on any issues as well which has only been a couple times over several years!!!! - 👍 It's a joy! - 👍 Love it - 👍 Best credit union in the US - 👍 A Great Bank - 👍 Banking at Ease - 👍 Great app - 👍 Best Banking opportunity ever - 👍 Love this app - 👍 Customer - 👍 Service - 👍 Mobile app **Cons** - 🐛 App good, pop-up bad - 🐛 Won't let me mobile deposit - 🔒 Log in - 🐛 Terrible web site - 🐛 Very hard to use. Every month when I sign in to make a truck payment I have to go through multiple verification steps. Also, it won't save my external banking information so I have to enter the routing and account number again. I'm likely going to refinance because it's such a pain. It's by far the most cumbersome finance app I use - 🐛 Tech - 🐛 Glitchs at times - 🐛 Too many login issues - 🐛 Deposits - 🔒 All accounts by one log in is stupid! - 🐛 Glitchy **Commonly reported bugs** - Won't let me mobile deposit - Log in - Terrible web site - Tech - Glitchs at times - Too many login issues - Deposits - Glitchy **Most requested features** - Notifications - Online account set-up for those who bank with other financial institutions so we can set up auto-pay, view our loan balances, etc. ## Newest reviews (12 of 120) ### 3/5 — Sluggish *2026-07-01, version 5.2.0* Not a bad app but it is sluggish. It frequently locks up. ### 2/5 — Facial recognition *2026-05-15, version 5.2.0* No matter how many times I log in and set up facial recognition I still have to put in my password each time. It never works. Also I can’t make a deposit from my account to the joint checking account I share with my husband. I can only do it from the joint account and am constantly having to log in and out. I’ve gotten used to this new app but I still don’t like it. Things just aren’t as accessible. I have to stop and think every time now to do certain things. I know the “clean” look is on trend but I prefer the old app. Would take it back in a minute. ### 3/5 — VPN issues, limited viewing of transaction history *2026-04-25, version 5.2.0* Two issues. 1) I use VPN all of the time. CCU clients that are security minded should not be encountering these issues. The CCU go mobile app struggling to work with VPN in and login process is problematic since my VPN blocks trackers and 3rd party activity requests. This needs to be fixed. I don’t have any VPN issues with other banking apps, just CCU app. 2) View transaction history viewing. It is very annoying that when I click on an account that it does not automatically just bring up “by default” the last rolling 30 days. It is so annoying that it brings up a small set, then you have to request more which push it to another page applet, and then again scroll and find you have to requests more history to load, and then load again. I have many other banking and financial apps, and they all provide, or allow me to set it, to default to a rolling 30 days of trans history. I formally request 2 product enhancement requests to get these changed. In this day and age of security, we customers and clients should not be having issues when using a robust VPN security to keep data private and secure to a banking system. ### 5/5 — Great Bank, Great App *2025-12-17, version 5.1.1* Never had a problem, always works and easy to use even when they make changes. ### 5/5 — Easy to use *2025-11-28, version 5.1.1* This app is so easy to use ### 5/5 — A breeze *2025-11-26, version 5.1.1* The app is so easy to use! All my accounts in one app even my other credit union account. All the features are easy to use. Bill pay, transfers, budgets! Great features! ### 2/5 — Problems *2025-11-21, version 5.1.1* No matter how many times I log in and set up facial recognition I still have to put in my password each time. It never works. Also I can’t make a deposit from my account to the joint checking account I share with my husband. I can only do it from the joint account and am constantly having to log in and out. I’ve gotten used to this new app but I still don’t like it. Things just aren’t as accessible. I have to stop and think every time now to do certain things. I know the “clean” look is on trend but I prefer the old app. Would take it back in a minute. ### 5/5 — New Update *2025-11-03, version 5.1.1* I will be honest; at first I wasn't a fan of the new update. I found many of the new menu changes unnecessary and was prone to thinking, "if it isn't broke, why fix it?" Despite that, I have been using the app for some time now and have no choice but to admit that it's quite an improvement. The new update has a bunch of new features, and the more comfortable I become with it the more I realize just how powerful it is. It truly feels like a modern banking app, and is much more user friendly than some other big-player's apps out there (looking at you paypal and Discover). ### 5/5 — Mobile app *2025-09-29, version 5.1.1* At first I was hesitant about putting a banking app on my phone. Once I saw all the multiple authentication features and instant alerts on activity that I could set up it gave me the security confidence I need to use the app. ### 5/5 — Love CCU *2025-09-11, version 5.1.1* CCU bank is the best bank around ### 5/5 — Awesome app *2025-08-30, version 5.1.1* Love it so easily accessible to all my accounts. Thanks for great services. ### 5/5 — Easy! *2025-08-25, version 5.1.1* I absolutely love it! I’m grateful to have it. It’s a very helpful app. Period. ## Most critical reviews (10 lowest-rated) ### 1/5 — For CU size, horrible app *2026-08-13, version 5.2.0* Basic functionality and lacks aesthetics ### 1/5 — Taking photos for E-deposit *2026-03-05, version 5.2.0* “Unable to process check image. X Please try again or contact supp the problem continues.” ### 1/5 — Trash. *2026-01-11, version 5.1.1* This app was trash from the start. 1/64 stars ### 1/5 — frustrating *2025-09-29, version 5.1.1* Hey! i can’t deposit my checks from the app or see my account details! what’s the point of even having an app? ### 1/5 — Lablels *2025-09-28, version 5.1.1* I really don’t like how completely labeling a purchase is An the limit of 20 characters are. ### 1/5 — The new app is very user unfriendly. *2025-09-15, version 5.1.1* Very difficult to use. The old app was easy to navigate ### 1/5 — Awful *2025-08-26, version 5.1.1* Terrible! Loved the old app so much better ### 1/5 — Don’t like it *2025-08-24, version 5.1.1* Hard to view and understand. Last one was much more simple ### 1/5 — Update garbage for IPhones *2025-08-17, version 5.1.1* Mobile app is almost unusable on my iPhone but looks fine on my husband’s Galaxy. ### 1/5 — Aug 14, 2025 - App Quality Regression *2025-08-14, version 5.1.0* In short, this is no longer a user-friendly app and is now more like using the safari web browser on my iPod touch in 2012. The saying holds true - the cost of living continuously goes up, while the quality of services continuously goes down. That goes for big ideas like buying/renting homes, all the way down to little, everyday stuff like opening our banking apps. Fatigue fatigue fatigue. For close to a decade there has only been 2 apps that I thought got it right- Chick-fil-a & CCU. That list has now dropped to just being CFA. This app is no longer user friendly and this “update” further proves that, in general, individuals that often oversee products don’t actually use them. If that’s not true, then how did this recent update phase through? If one person of leadership at CCU used this app they would say, “wow this is actually bad.” It glitches/refreshes 4 times just to load in- and no it’s not a user/IOS issue. What was such an appreciated convenience for close to a decade just became a daily inconvenience indefinitely. We use this app too often to not be heard. Please change it back. ## Most praised reviews (10 highest-rated) ### 5/5 — Amazing!! *2026-07-08, version 5.2.0* Easy to use and by far the best bank and app on the US! ### 5/5 — Awesome *2026-06-22, version 5.2.0* They have been amazing this far I’m glad I switched ### 5/5 — Supremely Useful *2026-06-05, version 5.2.0* App is intuitive and I have easily moved money between my accounts, or via Zelle. Commonwealth Credit Union Customer Service is also extremely friendly. ### 5/5 — The best Customer Service ever!! *2026-05-17, version 5.2.0* Whenever I’ve called the Service Reps have been patience, professional and kind. They take the time to solve all of my concerns without rushing me. I’ve been a client for 30 + years and will remain there FOREVER‼️ ### 5/5 — CCU Go Mobile *2026-05-08, version 5.2.0* Has been absolutely amazing I highly recommend ### 5/5 — Happy Customers for 7 years *2026-04-17, version 5.2.0* I love how easy it is to transfer between accounts and pay our mortgage. ### 5/5 — Great *2026-03-08, version 5.2.0* Easy to use ### 5/5 — Fabulous *2026-01-19, version 5.1.1* Fabulous and accurate banking for me since 1992 ### 5/5 — Easy app *2025-12-26, version 5.1.1* The best thing this bank did; the app is so easy to use and so easy to do your banking… I love it + I travel international a lot so I’m in other countries half of my time and I don’t have a trouble using the bank outside of USA ### 5/5 — Fantastic App! *2025-12-24, version 5.1.1* Love the upgrade! Much cleaner and easier to use. Thanks CCU! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*