# Comms by Parapet — Team communications platform > Business messaging platform for field operations with ticketing and multilingual support. (iPhone/iPad app by Parapet Studios.) - Source: https://appshunter.io/ios/app/comms-by-parapet/id6738654891 (this page in markdown: same URL + `.md`) - Developer: [Parapet Studios](https://appshunter.io/developer/1606869431) - Category: Business, Productivity - Price: Free - Rating: 1.00/5 from 1 App Store ratings · 4 written reviews indexed - Age rating: 9+ - Requires: iOS 15.1 · 53 MB - Languages: American English - Released: 2025-06-18 - Data updated: 2026-09-09 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/comms-by-parapet/id6738654891/reviews.md ## What is Comms by Parapet? Transform how your organization communicates with: Comms, the innovative business messaging platform designed specifically for companies with field operations teams. Break down language barriers, streamline support requests, and keep everyone connected through one powerful, intuitive app. Key Features: Intelligent Ticketing System • Automated ticket creation and tracking ensures no request goes unaddressed • Smart routing connects field teams directly with the right department (HR, IT, Payroll, etc.) • Built-in follow-up system prevents issues from falling through the cracks Multilingual Support • Real-time translation services enable seamless communication across languages • Team members can write and receive messages in their preferred language • Eliminate language barriers between field operations and support staff Role-Based Communications • Organize channels based on organizational structure and job functions • Target messages to specific roles (RGMs, Area Leaders, Team Members) • Maintain clear communication lines across your entire org chart Built for Business • Clean, professional interface designed for efficiency • Secure, enterprise-grade messaging platform • Customizable to match your organization's structure Whether you're managing a regional team or running a global operation, Comms provides the tools you need to keep your organization connected, productive, and running smoothly. Perfect for: • Multi-location businesses • Companies with field operations teams • Organizations with diverse language needs • Businesses seeking to streamline internal support Companies looking to improve operational efficiency Download Comms today and transform how your teams communicate! ## Key features - Intelligent ticketing system - Automated ticket creation and tracking - Real-time translation services - Role-based communication channels - Secure, enterprise-grade platform - Streamlined internal support ## Recent user reviews (4 of 4) All indexed reviews: https://appshunter.io/ios/app/comms-by-parapet/id6738654891/reviews.md ### 1/5 — A mess *2025-11-05* App frequently just doesn’t work, pictures won’t load, messages won’t send and sometimes you can’t even log in. **Developer response:** We truly appreciate your feedback. We've made many improvements targeting app stability and overall functionality. Please feel free to reach out to us directly with any suggestions or issue you're facing. We truly want our app to be a smooth experience for you and your team members. You can reach us via email at support@parapetstudios.com. Thanks! ### 1/5 — This app is awful *2025-08-27* It never loads! Every time I open it, it sits on a black screen and I can’t ever communicate with my team properly! Fix your app!! ### 1/5 — No *2025-08-23* Constantly crashes, it is a bad app genuinely. ### 1/5 — Just why *2025-08-11* … ## Frequently asked questions about Comms by Parapet ### What is Comms by Parapet? Comms by Parapet is an innovative business messaging platform designed for companies with field operations teams. It aims to transform organizational communication by breaking down language barriers, streamlining support requests, and keeping everyone connected. ### How does Comms by Parapet handle support requests? Comms by Parapet features an intelligent ticketing system that automates ticket creation and tracking. It uses smart routing to connect field teams directly with the appropriate departments and includes a follow-up system to ensure no request is missed. ### Can Comms by Parapet help with language barriers? Yes, Comms by Parapet offers real-time translation services, enabling seamless communication across different languages. Team members can send and receive messages in their preferred language, eliminating barriers between field operations and support staff. ### How does Comms by Parapet organize communications? The platform supports role-based communications, allowing channels to be organized by organizational structure and job functions. This enables targeted messaging to specific roles, maintaining clear communication lines across the entire org chart. ### Is Comms by Parapet secure for business use? Yes, Comms by Parapet is built as a secure, enterprise-grade messaging platform. It features a clean, professional interface designed for efficiency and can be customized to match an organization's structure. ### What devices does Comms by Parapet support? Comms by Parapet is available for iPhone, iPad, and iPod devices. It is designed to be accessible on Apple's mobile and tablet platforms. ### How often is Comms by Parapet updated? The latest version of Comms by Parapet is 1.3.2, and it was last updated on March 23, 2026. This indicates a relatively active development cycle for the application. ### What is the user rating for Comms by Parapet? Comms by Parapet currently has a rating of 3.0 stars based on 2 ratings. This suggests that while some users find it useful, there may be areas for improvement based on the limited feedback available. ## Version history (last 5 releases) ### 1.8.1 — 2026-08-25 - Corrects an issue in User Management that prevented the creation of new users ### 1.8.0 — 2026-08-20 - Message deletion - User management improvements - Video and audio transcriptions with auto-translation (captions) - Basic markdown support in messages - Admins can now archive channels, broadcasts, and DMs - Authorized users can now redact messages to hide inappropriate content while preserving it for HR review - Fixed attachments not rendering on a second device - Fixed ticket status color not updating immediately when resolved ### 1.7.0 — 2026-07-23 Features - Edit messages - Redact messages - Improved long press behavior when keyboard is open - Performance improvements to connection handling Fixes: Fixed issue where messages scrolled to the bottom on each new message - Fixed issue where clipboard images were rejected on Android - Fixed a crash caused by celebration animations - Fixed a crash caused by unrecognized reaction IDs - Fixed issue where ticket content wouldn't load until a screenshot was taken - Improved handling of unsupported file types ### 1.6.1 — 2026-07-01 General Bug Fixes: - Fixed an issue where badge notifications might show "1" when there were more than one missed messages - Fixed issue where closing an issue created a badge notification - Fixed an issue where adding a second message with an attachment caused both to fail - Other general stability improvements and enhancements ### 1.6.0 — 2026-06-19 Features - Visual improvements to all message containers to more fully feature color and icons - Notices in channel list when users are typing - Long press a channel to access channel settings - Member counts on DMs - Improvements to time since... on all messages Fixes - Fixes for base comm notifications and last seen logic - Improvements when sharing pdf files and around attachments in general ## Apps similar to Comms by Parapet | App | Rating | Price | Category | | --- | --- | --- | --- | | [TeamWherx](https://appshunter.io/ios/app/teamwherx/id1555769219) | 5.0 (2) | Free | Business | | [Sympl Connect](https://appshunter.io/ios/app/sympl-connect/id6499123888) | — | Free | Business | | [InfraLink Mobile](https://appshunter.io/ios/app/infralink-mobile/id6475010377) | 5.0 (5) | Free | Business | | [Prismatics4](https://appshunter.io/ios/app/prismatics4/id6749329077) | — | Free | Business | | [Rabbit Link](https://appshunter.io/ios/app/rabbit-link/id6477398513) | 5.0 (3) | Free | Business | | [weavix Smart Radio](https://appshunter.io/ios/app/weavix-smart-radio/id1489968391) | 4.0 (33) | Free | Business | ## More apps by Parapet Studios - [Parapet Studios: Check](https://appshunter.io/ios/app/parapet-studios-check/id1606869429) All apps by Parapet Studios: https://appshunter.io/developer/1606869431 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*