# Communauto — Autopartage > App-based carsharing service with pay-per-use rentals. (iPhone/iPad app by Réservauto Inc..) - Source: https://appshunter.io/ios/app/communauto/id1010884219 (this page in markdown: same URL + `.md`) - Developer: [Réservauto Inc.](https://appshunter.io/developer/1440512721) - Category: Travel, Navigation - Price: Free - Rating: 1.80/5 from 8 App Store ratings · 161 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 74 MB - Languages: American English, French (France) - Released: 2016-07-14 - Data updated: 2026-08-31 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/communauto/id1010884219/reviews.md ## What is Communauto? Join now and access a fleet of thousands of Communauto vehicles available 24/7 in Canada (Halifax, Montreal, Québec, Sherbrooke, Trois-Rivières, Gatineau, Boisbriand, Terrebonne, Rimouski, Vicoriaville, Laval, Sainte-Thérèse, MRC des Collines, Ottawa, Kingston, Toronto, Hamilton, Kitchener-Waterloo, London, Guelph, Cambridge, Edmonton, Calgary) and in France (Paris and surrounding areas). • Rent a carshare at low cost for a few minutes, an hour, a day or more and unlock it with the app! • Pay only according to use (time and distance). Gas and maintenance are included in our rates. How does it work? The Communauto app allows you to: • Search and book a vehicle up to 30 days in advance for planned trips • Locate and block a FLEX car for your spontaneous trips • Unlock and lock cars • Filter your vehicle searches and get key information: car number, model, location, etc. • View your upcoming, past or cancelled trips • Modify, extend or cancel your reservations • Share trips with your co-members • Be notified by notification before a booking starts, or when one of your purchase receipts is being processed • Estimate the cost of your trips and report any damage or uncleanliness • Activate the gas credit card or submit your gas receipts • View your account statement • Update your profile info Use Communauto: • To run some errands or to get to the restaurant • To explore your city or get to your activities • For your next family vacation • For a romantic getaway • For a work trip or meeting • For your next move • To get wherever you need to go! Communauto for businesses: • More freedom and less hassle: a fleet available day and night and 24/7 support • More simplicity, less management (maintenance included, simplified driver addition) and say goodbye to expense accounts (one detailed monthly bill) • Save money: only pay for the time and the distance travelled by employees. Price of gas included in the rates. Attractive flat rates for long-distance trips Don't wait any longer to test the Communauto carsharing service and take advantage of the many perks offered. Download the app now to discover the cars and stations near you! To find out more: www.communauto.com For any questions about the app, use our contact form. ## Key features - Rent cars by the minute, hour, or day - Unlock and lock vehicles with the app - Locate and book FLEX cars for spontaneous trips - Filter vehicle searches and view key information - Manage reservations (modify, extend, cancel) - Share trips with co-members - Estimate trip costs and report issues ## What do users think of Communauto? Overall sentiment: negative **Pros** - 🚗 Convenient car-sharing alternative to ownership - 💰 Competitive pricing compared to traditional rentals - 📍 Proximity of vehicles to users in some areas - 🆕 New fleet of vehicles recently added - ⚡ Easy trip start/end when functioning properly - 🌍 Eco-friendly transportation option **Cons** - 🐛 App crashes and freezes frequently - 🗺️ GPS inaccuracy showing unavailable cars - 🔐 Persistent login/authentication issues - 💳 Unexpected and hidden fees - 🚙 Dirty and damaged vehicles - 📞 Extremely long customer service wait times - 🎨 Poor app UI/UX design - ⚠️ Unreliable car availability and reservations - 💰 Overcharging and billing disputes - 🚫 Unfair penalty system and customer service - 📱 Slow app performance and loading - 🔄 Frequent forced logouts after updates - 🎯 Random car assignment without choice - 📍 Unbalanced station distribution - 🚗 Cars not present at reserved locations **Commonly reported bugs** - App requires login every time it opens - Map shows cars that don't exist at location - Cannot start or end trips due to app errors - Geolocation not updating properly - App freezes when clicking on vehicles - Blank white screen on app launch - Password manager incompatibility with login - Trip not recording despite car being locked - Vehicle unlock/lock failures - Sensor errors (false 'keys missing' or 'engine on' alerts) - App slow to refresh car availability - Reservation changes without user consent - Charged for trips that couldn't be completed - App crashes on iOS with certain versions - Loading signals that never complete - Billing system errors and fraud detection blocks **Most requested features** - Car selection option at stations with multiple vehicles - Dark mode for app - Push notifications for service disruptions - Ability to communicate delays to customer service - Booking transfer to nearest alternative station - More stations in suburban areas - Expanded EV fleet - Chat feature in app instead of phone support - Callback system instead of long hold times - Better station distribution based on user demand - Transparent upfront pricing disclosure - Improved vehicle sensor accuracy - French language support in app ## Recent user reviews (10 of 161) All indexed reviews: https://appshunter.io/ios/app/communauto/id1010884219/reviews.md ### 1/5 — Vraiment sale *2026-06-30, version 2.11.4* Chaque fois que je vais dans un communauto c souvent sale il faudrait mettre un système mais le pire truc les gens sont sales il devrait avoir honte de donner sa au gens ### 1/5 — It doesn’t work. *2026-06-21, version 2.11.4* Shows the message: Whoops! Sorry, our server is currently under maintenance. Please try again in few minutes. But it works just fine in a Android phone. :-( ### 1/5 — Worst customer service *2026-06-09* They’re the worst when it comes to customer service. They never help. ### 1/5 — Bad service *2026-05-25* Very disappointing customer service experience with Communauto. The staffs attitude were unhelpful, and my concerns were handled very carelessly. They did not want to solve my problems. I felt like they were just trying to dismiss the issue instead of actually helping solve it. ### 1/5 — Horrible. *2026-05-20* Every time there is an issue with boarding or leaving. App is terrible. ### 1/5 — Great idea but so many things wrong *2026-05-13* The idea is great. Execution and support are decidedly not. Hardly anything is being fixed. Seems like they ignore all reviews and mails that criticize. - sometimes it books or blocks cars many kilometers away when clearly that was not chosen. Same with time of reservation. No safeguard. Eg I booked for a certain day and ot booked me for a full twenty four hours or so. -buggy- suddenly it said me I am not in my city. -hangs too much -flex car times out and I lose my block before the 30 mins -AUTO CHARGED more than it should have (more than once)Eg charged full day when I took it for a few hours only -related to above customer service is terrible!!takes too long usually and some of the agents speak Luke you are an idiot and it’s automatically the customer’s fault. Whenever it comes to fees even if it’s Communauto’s fault they assume the customer is an idiot and at fault and they have no idea how to communicate with other humans. Then I am told that a certain tune is written in the terms when clearly I could see it is not. What a gross human being. Disgusting. -get mails that I left car unclean when I have not- ever. I even found a friggin injection needle in there! -got ticketed for something I did not do. Wasn’t even driving at the time or near that vehicle at the time. I don’t bother because of the time and effort. There are things to fix and I could keep going. The service is altogether great but app and customer service need work. I echo everything everyone is saying in terms of complaints. Enough is enough. Whomever is managing those two portfolios need to step up in major ways. ### 2/5 — Recently when booked a car nearby, it jumped to another car far away *2026-05-02* It happens so frequently that it’s so frustrating when a car is needed in emergency. ### 1/5 — App needs a entirely new makeover *2026-04-15* As many of reviews state the services offered are good but the app is trash. Not only the navigation through the app and all the glitches but the colour too. Such an ugly chartreuse green make it something nice and vibrant. Sheesh. ### 2/5 — No choice of cars *2026-04-10* Service quite smooth and ok. I’m disappointed that it doesn’t provide me with an option to choose which car given the period and the carpark, while I’m sure that there are like 4 cars there which have not been reserved. It just assigns whatever it wants to, randomly. ### 3/5 — Okay *2026-03-28, version 2.11.3* The app is good but there are a few things that could be improved. Especially about pricing. They dont tell you beforehand that they will charge you extra fees, exemple for cancellation or modification of booking time. It would also be great if the stations were more “spaced?” because at some places there are MANY stations and others where there is only one. I understand that it is based on user usage but just having one station for a sector is really not enough because then if we live too far away, it can be bothersome. Also having more agents on the phone would be great to not have to wait in the cold for more than 15 min :). Anyways thats just a few things ## Frequently asked questions about Communauto ### What is Communauto? Communauto is a carsharing service that provides access to a fleet of vehicles available 24/7. You can rent cars for short periods, like a few minutes, or for longer durations, such as a day or more. The service allows you to book, locate, and unlock vehicles directly through the app. ### How does the pricing work? You pay based on your usage, specifically the time you have the car and the distance you travel. Gas and maintenance are included in the rates, so you don't have to worry about those extra costs. This pay-per-use model makes it an economical option for various needs. ### What features does the app offer? The app allows you to search and book vehicles in advance, locate and block FLEX cars for immediate use, and unlock/lock cars. You can also filter vehicle searches, view trip history, modify reservations, estimate costs, and report any issues like damage or uncleanliness. ### Where is Communauto available? Communauto operates in various cities across Canada, including Halifax, Montreal, Ottawa, Toronto, and Edmonton, as well as in Paris and surrounding areas in France. The app helps you find vehicles available in these locations. ### Can I use Communauto for business trips? Yes, Communauto offers solutions for businesses, providing a fleet available day and night with 24/7 support. It simplifies management with included maintenance and a single monthly bill, and businesses only pay for the actual usage by their employees, making it a cost-effective option. ## Version history (last 5 releases) ### 2.12.0 — 2026-07-08 [New] Enhanced security during authentication [Improvement] Notice when fees apply upon cancellation or modification of a rental [Improvement] Display improvements when using a Return Flex vehicle [Improvement] Better handling of location sharing permissions ### 2.11.4 — 2026-04-13 [New] Review tips and tutorial from the “Menu” tab [New, co-members] Automatically pre-select the co-subscriber when sharing a trip ### 2.11.3 — 2026-02-04 App stability improvement Update error screens UI Connectivity banner when Internet is not available ### 2.10.1 — 2025-10-28 Enjoy 3 new notifications designed to provide a smoother and more personalized customer experience: 1. Booking reminders (station based) : a notification will remind you of your upcoming trips 2. Purchase receipts : a notification will inform you when your expenses have been processed 3. Family sharing: you are notified when a co-member shares a trip with you ### 2.9.2 — 2025-05-28 Improvements Trip Sharing Suspended customers no longer appear in the share list Late Trips A late rental count-up has been added App Startup Improvements have been made to increase the speed of app startup Bugs A bug was fixed that caused the app to crash when uploading a receipt A bug was fixed where some banners could not be dismissed ## Apps similar to Communauto | App | Rating | Price | Category | | --- | --- | --- | --- | | [Kangaride](https://appshunter.io/ios/app/kangaride/id1179013742) | 4.7 (108) | Free | Travel | | [Green P](https://appshunter.io/ios/app/green-p/id429679356) | 4.5 (274) | Free | Travel | | [Canoo](https://appshunter.io/ios/app/canoo/id1458141380) | 4.8 (322) | Free | Travel | | [Poparide](https://appshunter.io/ios/app/poparide/id1045332129) | 4.9 (734) | Free | Travel | | [Leo Autopartage - Carshare](https://appshunter.io/ios/app/leo-autopartage-carshare/id6744534398) | 4.2 (10) | Free | Travel | ## More apps by Réservauto Inc. - [Carmine.ma](https://appshunter.io/ios/app/carminema/id1274110591) - [Peg City Car Co-op](https://appshunter.io/ios/app/peg-city-car-co-op/id1669109448) - [Quebec Carshare](https://appshunter.io/ios/app/quebec-carshare/id6446256951) - [Modulauto V2](https://appshunter.io/ios/app/modulauto-v2/id6742508304) All apps by Réservauto Inc.: https://appshunter.io/developer/1440512721 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*