# Community Bank's CB2GO — user reviews > 96 indexed App Store user reviews of Community Bank's CB2GO by Community Bancshares, Inc., rated 4.40/5 from 101 ratings. - Source: https://appshunter.io/ios/app/community-banks-cb2go/id445828071/reviews - App overview in markdown: https://appshunter.io/ios/app/community-banks-cb2go/id445828071.md - Rating breakdown: 5★ 83 · 4★ 0 · 3★ 5 · 2★ 2 · 1★ 11 ## What do users think of Community Bank's CB2GO? Overall sentiment: negative **Pros** - 👍 User-friendly interface for basic transactions - 🏦 Trusted bank with good customer service - ⚡ Convenient mobile deposit feature when working - 🎯 Simple to use for straightforward banking tasks **Cons** - 🐛 Frequent crashes and freezing - ⏱️ Extremely slow load times - 🔐 Persistent login failures and authentication issues - 📱 Poor mobile deposit functionality - 🔄 Constant need to re-login - ⚠️ System errors and timeouts - 🖥️ Incompatible with iPad and newer iOS versions - 📊 Missing business account visibility - 🔔 Notification and alert management problems - 🎨 Outdated and clunky user interface design - 🚫 App frequently unavailable or down - 🔧 Biometric authentication (Face ID) not working properly **Commonly reported bugs** - App crashes on transfer screen - Unable to scroll during transactions - Mobile deposit fails or doesn't process - Login credentials rejected despite correct password - App freezes requiring phone restart - System error messages on login attempts - App won't open or stuck on home screen - Face ID/biometric authentication fails - App version mismatch in App Store vs actual app - Transfer functionality not displaying - Account balance showing incorrect amounts - App hangs and becomes unresponsive - Communication error messages - Screen locks on Wi-Fi connections - App closes unexpectedly after updates **Most requested features** - Modern, updated user interface design - Support for iPad and tablet devices - Improved mobile remote deposit capture (mRDC) - Multi-account management for business and personal accounts - Faster app performance and responsiveness - Better notification system - Ability to edit and delete alerts - Improved biometric authentication options - Faster iOS SDK updates to match Apple updates ## Newest reviews (17 of 96) ### 3/5 — Love the Bank hate the new app *2026-03-04, version 4020.0.0* Your new app is absolute garbage. When I’m on the transfer screen I get crashed so many times. The app gets to where it won’t scroll to let me finish the transfer I have to start over, sometimes over and over again. I mean it’s bad, never had this experience on the old app, old app worked smooth like butter.. ### 3/5 — Mobile deposit *2026-02-24, version 4020.0.0* Never works ### 2/5 — Can’t see business accounts *2025-09-02, version 4018.0.1* The older app let me see all of my account, business and personal. This app doesn’t and it’s a major pain for people who need that on a daily basis. I have to go through the internet to get to my accounts. It’s frustrating enough that it has me researching other banks to possibly change to. ### 2/5 — Doesn’t work when needed *2025-07-19, version 5.0.6* I’ve had two times tried to use with businesses and I’m not able to use it to pay for services once rendered. This causes conflict. I don’t even see the app available now on my bank site. It takes me to a blank page. ### 2/5 — Not IPAD friendly *2025-05-15, version 5.0.6* I have found that if you wait about a minute, the app will unfreeze and allow you to login when using an iPad. Very frustrating that the developers never figured it out and informed users of the issue. Great bank with very friendly employees. ### 2/5 — Not IPAD friendly *2025-04-02, version 5.0.6* This does not allow use on an IPAD when there is a notice on the opening page. Makes the app useless! ### 3/5 — problems *2024-09-12, version 5.0.6* the app doesn’t let me log into my account. it just loads ### 2/5 — App freezes *2024-07-31, version 5.0.6* May have to sign in several times to make one transaction because the app freezes up nearly every time I open it. That means close it out. Sign in again. Click to the proper menu. I wonder if other banks apps act this way? ### 2/5 — Good Bank, Horrible App *2024-04-17, version 5.0.6* I’m being patient hoping this app will get better but my patience is running thin. I’m not one to usually complain, but it’s 2024. No company should be having basic app issues at this stage in global technology. I work two jobs and depend on this app like many. It’s always slow, freezes, and I usually have to log in and out three or more times just to make a simple Mobile deposit. Then, I have to pray the deposit goes through which is always a 50/50 chance. I’m not trying to complain but at least want the developer/bank to have honest feedback. I’m considering switching banks if it doesn’t improve. ### 1/5 — Amazing bank… worst banking app EVER!! *2024-03-07, version 5.0.6* I have never in my life seen a banking app that literally NEVER works! It is always down. And when I say always I mean ALWAYS!! After multiple attempts to log in I end up having to just go to the bank itself to get anything done, which is completely unacceptable! If I could give it zero stars I would give it a negative star! ### 1/5 — Garbage *2024-03-01, version 5.0.6* I would give this 0 stars if it would let me. The app constantly doesn’t work properly. It is very frustrating to keep trying over and over and over again to log in and there is always a problem. I’m almost to the point of switching banks just because the app is that junky. I have been using Community Bank for 17 years and never had any problems other than this. The app is garbage! ### 1/5 — Horrendous!! *2024-02-18, version 5.0.6* This app is so glitchy, slow and unresponsive. It is basically useless. Takes over 90 seconds to load initially after you sign in. In todays digital world banking needs to be fast and responsive. This banking app is anything but. Main reason we are considering finding another bank after 4 years. ### 1/5 — App does not support new iPhones or updates *2024-02-15, version 5.0.6* I had an older iPhone that I was having issues with but after much patience was able to to get what I needed. I am not always close to a branch and rely heavily on mRDC for deposits. With the latest phone, I have had to reset my password twice due to locking up (a couple times prior on old phone as well…I know my password was correct). Now I can’t even sign in due timing out with a system error…upon finally getting in after multiple attempts, after taking a picture of my check it does not want to scroll down to submit…and when I finally do that, the submit button does not work. Once again, I have to try multiple times and even have tried to wait a day thinking the system is down. Mind you, I am connected to internet as well. There are a lot of glitches that happen when going from one tab to another. The timing of you updating your SDK to work with with Apple updates needs to be faster. It has been months and I am continuously getting errors, time outs and glitches. You need to get better with updates on IOS and the toolkit for mRDC (most likely MiSnap?) If this continues, you will be losing accounts and most likely mine. ### 1/5 — Worst App *2024-02-14, version 5.0.6* Unable to log in through the app 98% of the time. Mobile deposits never work. I always have to use the website to access my account. ### 1/5 — Slow *2024-02-11, version 5.0.6* I’m not sure what happened, but this app used to be great. Now it’s soooo slow especially trying to log on. Whatever they did, they need to undo it. ### 1/5 — Worst Banking App!!! *2024-02-11, version 5.0.6* I used to use Community Bank many years ago. I actually changed banks for several reasons but one being this app! I went to Planter’s bank and never had an issue with their app! It worked efficiently and had no issues whatsoever. Now I have relocated to an area that does not have Planter’s Bank and went back to Community Bank and thought surely after all these years, the problem would be fixed. This has not been the case! I am so over this app! I can hardly pull up my account and when it does pull it up it takes about three minutes to actually pull anything up and just sits loading! I have been trying all day to pull my account up and out of pure frustration and have come to write this review! I am not sure what needs to be done, but please do whatever it takes to get your app working for your customers!!!! ### 1/5 — App never works and it’s super frustrating *2024-02-11, version 5.0.6* In todays age everything we do is digital and we really count on our banking app especially to be reliable and secure but this app hardly ever works and they will do absolutely nothing to fix the problem they act as if nothing is wrong with it and it blows my mind. Makes me want to close my account and bank with someone else. ## Most critical reviews (10 lowest-rated) ### 1/5 — Mobile deposit app *2026-08-28, version 4022.1.1* Has not worked for me in 2 months!!!! I’ll take photo of front/ back of the check and it says success then I go to submit deposit and it will not accept it. ### 1/5 — Fix your app before I leave the bank because of it *2026-05-07, version 4021.0.2* Fix the app, I’m so sick of trying to make a transfer and it won’t transfer and I have to reset the app 3 or 4 times to get it to work ### 1/5 — Not A Fan *2026-02-27, version 4020.0.0* This app never works good and ALWAYS causes problems. I have NEVER had more problems getting into an app other than this app. I really think it should not be this hard but that might just be my opinion. I also find it very funny how my review will not post and the fact I have seen only two or three five star reviews, which is crazy considering all of the other reviews are one star and some are three star and when I say some just some are three star reviews embarrassing. I think that means this app is giving itself the four/five star reviews. I wish this app would get better for the customers or eventually everyone is going to switch branches because they will be tired of this app and bank. I truly think in twenty twenty six an app should not be messing up this much it is ridiculous and as a company y’all should be embarrassed. I also just went and looked through reviews again and it seems like overall the app should be rated a two at most not a four an a half because the bad reviews over way the good reviews by a lot. ### 1/5 — Alerts *2025-08-11, version 4017.2.0* You cant edit or delete alerts from the old app ### 1/5 — Deposit not working *2025-08-05, version 4017.2.0* I have been trying to deposit my check all day and it’s still not working and nobody I talked to solve the problem ### 1/5 — Choose a different bank. *2025-07-22, version 4017.2.0* The worst app I have ever dealt with in my life. I’d rather fight a pack of hyenas naked and unarmed than to use this app. ### 1/5 — continuous issues *2025-07-13, version 5.0.6* new update constantly kicks out my username and password, locking me out of my account. I know i am using the right password. please fix this app. access to fund visibility via phone is a priority. making me want to switch banks altogether. ### 1/5 — Pretty bad *2025-02-06, version 5.0.6* They should really invest in a much better app. From poor mobile deposit, to being slow and very basic, I just don’t understand how this app could be this bad. ### 1/5 — Terrible app *2024-12-04, version 5.0.6* This app constantly freezes. The only way to exit is turn my phone off and on again. Then I have to log back in. But it might freeze again. If that’s not the problem then it sends message “system error try again “. Trying again doesn’t get me logged in either. It is so frustrating when I’m trying to get my bills taken care of. Surely Community Bank can find some better IT guys then what they have now. ### 1/5 — Notifications *2024-09-02, version 5.0.6* Community bank app not showing in notifications on my iPhone. Can not receive notifications via push. ## Most praised reviews (10 highest-rated) ### 5/5 — Great Bank and App *2025-07-22, version 4017.2.0* Wonderful Bank!!! ### 5/5 — New App *2025-07-22, version 4017.2.0* New App works great! ### 5/5 — New App *2025-07-22, version 4017.2.0* The updated app is great! ### 5/5 — Best online banking app *2023-05-11, version 5.0.6* I can do anything on here that I could in the bank. Saves time. ### 5/5 — Great *2018-07-30, version 4.5.4* I’ve never had a banking app that is so simple to use! I absolutely love this app! ### 5/5 — So far so good! *2013-08-21, version 2.0.1* Very friendly bank!!! Looking forward to using the app! ### 5/5 — Won't log in *2013-05-22, version 2.0.0* I keep trying to log in using the app but keeps saying wrong user ID/password, but going online works just fine, please fix ### 5/5 — Awesome! *2013-03-09, version 1.0.4* Community bank is the best bank! App works great! ### 5/5 — Quick fix on iOS5 *2011-10-26, version 1.0.3* I have become hooked on your excellent iPhone app. Wasn't surprised when iOS5 'broke' the app but your quick update worked perfect. ### 5/5 — Works Great!!! *2011-08-01, version 1.0.0* So excited to finally have an app from Community Bank. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*