# Community Everywhere — Mobile Contact Center WFM App

> Workforce management mobile app for contact center agents and supervisors. (iPhone/iPad app by WFMSG.)

- Source: https://appshunter.io/ios/app/community-everywhere/id1090931591 (this page in markdown: same URL + `.md`)
- Developer: [WFMSG](https://appshunter.io/developer/1090930690)
- Category: Business, Productivity
- Price: Free
- Rating: 4.20/5 from 5 App Store ratings · 1 written reviews indexed
- Age rating: 17+
- Requires: iOS 15.0 · 78 MB
- Languages: American English, French (France), European Portuguese, European Spanish
- Released: 2016-03-18
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/community-everywhere/id1090931591/reviews.md

## What is Community Everywhere?

**THIS APP IS ONLY FOR EXISTING CommunityWFM CUSTOMERS!**

*Visit the CommunityWFM website to learn more about the modern workforce management software solution for contact centers.*

Take a modern approach to workforce management!

The Community Everywhere app has been built from the ground up to assist both agents and supervisors with managing schedules and attendance. View shifts, send messages, and more through an easy to use interface built to improve communication within the contact center. The app is an extension of our modern and simplified approach to workforce management. 

Are your agents engaged in the scheduling process?
 
Running a contact center is demanding and requires modern technology to maintain satisfactory service levels while still controlling overhead costs. WFM analysts need real-time and streamlined information to make key business decisions and staff adjustments. Community Everywhere is a modern WFM app for agents and supervisors that extends outside of your contact center, providing cohesive communication between agents, supervisors, and analysts. It’s a mobile solution to ensure the most accurate and timely information is available to everyone involved.

Within the app, agents can...

- Receive notifications
- View their schedule
- Request time off
- Check memos
- Mark as late
- Take sick leave

The app also provides supervisors with a unique experience where they can...

- View attendance information (arrival/attendance summary, automated schedule attendance monitor (ASAM) data)
- Alter attendance records (check people in, mark as late or absent)
- View adherence information (see which agents are in adherence or not)
- See today’s schedule and shifts for each agent
- Review and approve pending time off requests
- View recent notifications from the software
- Send a message to a colleague or group
- View team memos and create/view news
- Approve or deny photo change requests

Download the app today and join your team!

## Key features

- View schedules
- Request time off
- Send messages
- View attendance information
- Approve/deny requests
- Receive notifications

## Recent user reviews (1 of 1)

All indexed reviews: https://appshunter.io/ios/app/community-everywhere/id1090931591/reviews.md

### 1/5 — Only using this because my job does.

*2022-11-02*

By far the WORST scheduling app I have ever used.

I’m not usually one to leave any type of review, especially a bad one. This is the worst designed app on my phone. Flappy bird had smoother running code than this. If I could give 0 or negative stars, I would. 

Does not display what type of shift you’re scheduled for (including when your schedule is blocked off for time off, it looks like you’re still scheduled). Importing to google calendar imports at GMT and cannot be changed (also useless). 

The interface is antiquated, ugly, and complicated to navigate. 

The “adherence” feature does not work in any way whatsoever. I haven’t missed a shift and yet it says I’m 75% out of adherence to my schedule. 

It crashes often and needs a surprising amount of internet connection to load incredibly basic data.  

The time off request feature does not work consistently. 

I actually feel bad for my supervisor using this to schedule everyone because I doubt that end is any better than the employee end. 

Then you try to not use the app and go to the website and it’s equally as antiquated. 0/10

## Frequently asked questions about Community Everywhere

### Is Community Everywhere only for existing CommunityWFM customers?

Yes, the app explicitly states it is only for existing CommunityWFM customers. To learn more about the workforce management software, you should visit the CommunityWFM website.

### What can agents do with Community Everywhere?

Agents can receive notifications, view their schedule, request time off, check memos, mark themselves as late, and take sick leave through the app.

### What features are available for supervisors in Community Everywhere?

Supervisors can view attendance and adherence information, alter attendance records, see agent schedules, review time off requests, send messages, and manage team memos and news.

### How does Community Everywhere improve communication?

The app provides a mobile solution for cohesive communication between agents, supervisors, and analysts, ensuring the most accurate and timely information is available to everyone involved in contact center operations.

### What is the rating for Community Everywhere?

Community Everywhere has a rating of 4.2 stars based on 5 ratings. This indicates generally positive user feedback.

### On which devices can Community Everywhere be used?

Community Everywhere is supported on iPhone, iPad, and iPod devices, making it accessible to a wide range of Apple users.

### How often is Community Everywhere updated?

The app was last updated on May 1, 2026, with version 5.2. This suggests a recent update, but the frequency of future updates is not specified.

### Does Community Everywhere have ads?

No, Community Everywhere does not contain advertisements. The app is free to download and use without interruptions from ads.

## Version history (last 5 releases)

### 26.08.14 — 2026-08-18

Various bug fixes

### 5.2 — 2026-05-01

Updated to support CommunityWFM 26.01

### 5.01 — 2025-09-12

Minor bug fixes

### 5.0 — 2025-09-03

Adds support for CommunityWFM server release 25.03.
Adds SAML2/OATH support when connected to CommunityWFM server release 25.03.

### 4.02 — 2025-03-25

Various bug fixes and performance enhancements

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## Related topics

[wfmsg](https://appshunter.io/ios/topics/wfmsg) · [acta service center manager](https://appshunter.io/ios/topics/acta-service-center-manager) · [community management](https://appshunter.io/ios/topics/community-management) · [agent pro community](https://appshunter.io/ios/topics/agent-pro-community)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*