# Community National Bank — user reviews > 33 indexed App Store user reviews of Community National Bank by COMMUNITY NATIONAL BANK (INC), rated 4.45/5 from 237 ratings. - Source: https://appshunter.io/ios/app/community-national-bank/id6473757103/reviews - App overview in markdown: https://appshunter.io/ios/app/community-national-bank/id6473757103.md - Rating breakdown: 5★ 193 · 4★ 14 · 3★ 1 · 2★ 2 · 1★ 27 ## What do users think of Community National Bank? Overall sentiment: mixed **Pros** - 👍 Easy to use - 👍 User-friendly interface - 👍 Great customer service - 👍 Efficient for banking needs - 👍 Amazing features - 👍 Like the notifications - 👍 App is accessible - 👍 Love the new look - 👍 Streamlined appearance **Cons** - 🐛 App not working since update - 🐛 Slow updates - 🐛 App constantly having issues or down - 🐛 Login errors - 🐛 App spins and errors out - 🐛 Cannot log into account - 🐛 New app is slow - 🐛 Waiting longer for transfers - 🐛 Not user-friendly features - 🐛 Old app was better - 🐛 Never saves password - 🐛 Red bar at top is annoying **Commonly reported bugs** - App do not show updates in a timely fashion - NEVER saves password - Updated app has not worked in months - Get to login screen, enter credentials, spins & errors out every time - Haven’t been able to access the app in 48 hours - Since the app has been upgraded it is having a LOT of issues! - Cannot log into account using this app - Latest update is a downgrade from the old version - Won’t connect, have to uninstall and reinstall - Locks me out of my account - This one is constantly having issues or down - Horrible update!!! The app has not worked once since the update - No one you talk to can help you to fix it - The new app is not working - Cannot access my banking information - Debit card notifications have gone away - Getting to Zelle is a process - Ever since this new app, i have not been able to access anything - Doesn’t even load - The new app is so slow - It spins in circles and I’m just waiting - The language swapped to Spanish - Mobile deposit no longer works - When I try to select an account to deposit to, the screen is blank **Most requested features** - Remove the red bar at top - Dark mode option - Virtual card feature - Instant balance button ## Newest reviews (10 of 33) ### 4/5 — Review of app *2025-07-20, version 1.0.5912* Could yall please remove the red bar at top that says click on a tile to view transactions. I think everyone gets that by now ### 5/5 — Awesome bank always there when needed! *2025-02-05, version 1.0.5912* Awesome ### 5/5 — Right on point *2025-02-04, version 1.0.5912* The Community National Bank app is easily accessible for me to just to scan my account and to make sure that everything is still in their place! ### 2/5 — Downgrade *2024-05-24, version 1.0.5903* This app latest update is a downgrade from the old version. No dark mode no virtual card. I have to uninstall and reinstall every so often because it won’t connect. I Love CNB customer service but I hate having to call all the time because it locks me out of my account. ### 5/5 — New App *2024-04-26, version 1.0.5903* Love the new App! It’s simplicity makes navigating through various banking tasks easy and it is packed with features that make managing finances easier than before. ### 5/5 — Love it! *2024-04-25, version 1.0.5903* I’m loving the new app. It is user friendly and easy to understand. I didn’t know you could manage your card and turn it on and off whenever you want. ### 5/5 — Love the New App!!! *2024-04-25, version 1.0.5903* I love the look of the new online banking website !! It’s very user friendly. I love the new features it offers. ### 5/5 — Easy to use *2024-04-25, version 1.0.5903* The new app is easier to use, look forward to all the new things we can do :) ### 5/5 — Love the new look! *2024-04-25, version 1.0.5903* You can tell a lot of time and effort went into creating the new app. I love the streamlined look! ### 1/5 — Working *2024-04-22, version 1.0.5903* Ever since this new app, i have not been able to access anything. Doesn’t even load. ## Most critical reviews (10 lowest-rated) ### 1/5 — Slow updates *2025-04-10, version 1.0.5912* App do not show updates in a timely fashion ### 1/5 — Terrible *2025-02-06, version 1.0.5912* NEVER saves password ### 1/5 — Absolute Garbage *2024-07-16, version 1.0.5905* Updated app has not worked in months. Uninstalled and reinstalled multiple times. Get to login screen, enter credentials, spins & errors out every time. Desktop access just fine. ### 1/5 — Trash *2024-06-04, version 1.0.5903* This app is absolute garbage. Haven’t been able to access the app in 48 hours ### 1/5 — Total garbage *2024-05-29* App has been total garbage since it launched. Absolutely garbage. ### 1/5 — Upgrade fail *2024-05-28, version 1.0.5903* Since the app has been upgraded it is having a LOT of issues! It might be user error but I can not log into account using this app .I have to go to the website and log into my accounts that way.very time consuming and frustrating. ### 1/5 — Old App was better *2024-05-07, version 1.0.5903* Like title says old app was better this one is constantly having issues or down. Plus I miss the instant balance button… ### 1/5 — App does not work. *2024-05-02, version 1.0.5903* Horrible update!!! The app has not worked once since the update. Also, no one you talk to can help you to fix it or knows anything to help fix it so my app still doesn’t work. Worst update. Should have left it alone!!!!! ### 1/5 — Not impressed *2024-04-26, version 1.0.5903* The new app is not working. I can’t access my banking information. ### 1/5 — Old app was better *2024-04-26, version 1.0.5903* It would break down our totals/balances in real time. Our debit card notifications have gone away. Now getting to Zelle is a process. Not sure why the app was changed so drastically but you guys need to make it work! Mobile banking should make keeping an eye on my money easier not harder. ## Most praised reviews (10 highest-rated) ### 5/5 — Great App *2026-06-25, version 1.0.5912* The app is great as well as the staff that help you. ### 5/5 — Great *2025-07-30, version 1.0.5912* Easy to use ### 5/5 — Noel *2025-07-01, version 1.0.5912* Always get my problems solved ### 5/5 — Good *2025-05-23, version 1.0.5912* Amazing ### 5/5 — The Best *2025-05-05, version 1.0.5912* CNB is an excellent choice for banking needs, ease of the app and efficiency to do what you need to are top notch! ### 5/5 — Best Bank in Texas *2025-04-11, version 1.0.5912* Excellent customer service. App is super user-friendly. ### 5/5 — BEST DECISION CNB MADE *2025-04-04, version 1.0.5912* Great job. ### 5/5 — Great Bank *2025-02-26, version 1.0.5912* Great service. Friendly atmosphere! ### 5/5 — Love it *2025-02-20, version 1.0.5912* Fantastic app! ### 5/5 — Rating the App *2025-02-18, version 1.0.5912* I truly like this app. All the features are easy to navigate and i especially like the notifications that are available. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*