# Commusoft - Job Management — Built for Field Service

> All-in-one field service management system for business operations and customer journeys. (iPhone/iPad app by Commusoft Ltd.)

- Source: https://appshunter.io/ios/app/commusoft-job-management/id962643804 (this page in markdown: same URL + `.md`)
- Developer: [Commusoft Ltd](https://appshunter.io/developer/417205982)
- Category: Business, Productivity
- Price: Free
- Rating: 4.50/5 from 6 App Store ratings · 64 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 273 MB
- Languages: American English, French (France)
- Released: 2016-05-10
- Data updated: 2026-08-20
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/commusoft-job-management/id962643804/reviews.md

## What is Commusoft?

Commusoft is an all-in-one system designed to streamline work, generate more business, and help provide world-class customer journeys. With the Commusoft mobile app, technicians and managers are empowered to efficiently communicate with the office, access work order and customer data, view and update schedules, complete forms and checklists, process invoices and payments - and more.

Service businesses from a range of industries can utilize Commusoft, including:
  • HVAC
  • Plumbing
  • Electrical
  • Fire & Security
  • Roofing
  • Plus many others

Effortlessly handle day-to-day work with powerful mobile features designed for field service:

‣ REAL-TIME SYNCING
New appointments, job updates, and tasks sync in real time, so teams are always on the same page. Plus, technician actions trigger pre-set automations such as communications with customers.

‣ ALL DATA IN ONE PLACE
Customer information, job reports, site photos, and asset data are all safely organized and accessible from anywhere.

‣ CUSTOM FORMS
Easily complete digital custom forms and utilize auto-filled fields, dropdown questions, and e-signature capture.

‣ INVOICING & PAYMENTS
Create invoices direct from the job site and send straight to the customer - or take payment immediately with our SumUp integration.

‣ QUOTES & ESTIMATES
Complete professional, multi-option quotes and have customers sign off work immediately or email it to them to review and accept online.

‣ PARTS & ASSET MANAGEMENT
Request parts from the office or order directly from a vendor - plus with inventory management, see exactly what you have in stock in your truck.

‣ SMARTPHONE & TABLET
The Commusoft mobile app is available on both smartphones and tablet, depending on which you prefer.

Please note, an active Commusoft account and login is required in order to use this app - learn more at www.commusoft.us.

## Key features

- Real-time syncing
- Centralized data access
- Digital custom forms
- Invoicing and payments
- Quotes and estimates
- Parts and asset management

## Recent user reviews (10 of 64)

All indexed reviews: https://appshunter.io/ios/app/commusoft-job-management/id962643804/reviews.md

### 3/5 — New update issues

*2025-06-07*

I have an iPhone 12, all day since the update I have had issues clocking in excepting and traveling, and after I did the update the app would cause my phone to restart. Uninstalled and reinstalled and now working correctly.

6/7

The app is having issues syncing after uploading pictures. I have to refresh the page for them to start uploading. Office is now having issues seeing when I have left the job, on my end, it says completed and on the office end it still says arrived. Clock in and out didn’t work four times over the last two days, causing me to have to check it multiple times every time to ensure I am clocked out or in and have the issue corrected with my office. Super inconvenient. :(

### 3/5 — New update issues

*2025-05-08*

I have an iPhone 12, all day since the update I have had issues clocking in excepting and traveling, and after I did the update the app would cause my phone to restart. Uninstalled and reinstalled and now working correctly.

### 5/5 — Very good app

*2025-03-24, version 1.274*

Works solidly for our operation - office staff and front line engineers.

### 4/5 — Very good overall

*2025-01-28, version 1.262*

I have used Commusoft for several years and am happy overall.

### 2/5 — Red flags! No real customer service

*2024-08-13, version 1.245*

The app is ok functionally but the system itself is difficult to navigate and buggy. They don’t care about suggestions for improvements and they will blame any failures on their clients. They threatened us with debt collectors because they care more about profits than whether or not the system is right for a business. We went back to Tradify who have been fantastic, cheaper and more than willing to listen to feedback. Avoid unless you’ve been using it forever or you’re starting from scratch

### 5/5 — Excellent customer service and great diary management

*2024-01-08, version 1.222*

Been using this for approx 10 yrs and have seen the system grow from strength to strength 
Excellent diary management 
Great property records 
Good for LL and tenant property splits 
East to use and very visual from admin point of view 
Mobile app also very good 
Commusoft customer support is excellent, very helpful and quick 
Also open to suggestions for future upgrades
Totally recommend

### 5/5 — Excellent App

*2023-08-12, version 1.208*

Commusoft software is simple to use. It has a wide range of tools to help business delivery to provide an effective service to customers. Helps to keep customer accounts organised and perfect for job management and the engineers to manage their workloads. Would recommend to use if your looking for easy functionality.

### 1/5 — Awful update

*2023-06-21, version 1.206*

Do not like the new design at all. It’s terrible and now you can’t even change it back!

### 5/5 — Excellent App!

*2023-05-31, version 1.204*

The company has been a Commusoft customer for nearly three years. During this time we have gone from strength to strength and been able to grow our operations as a result of the support that the Commusoft field service software has been able to offer both to our engineers in the field and our office based admin staff. We are able to quickly communicate with field staff and turn around our servicing, estimating and invoicing in a fraction of the time our pre Commusoft processes allowed. We aim to continue our association with Commusoft, continue growing the business and taking advantage of the functionality that Commusoft has to offer at real value for money.

### 1/5 — C

*2023-03-17, version 1.199*

Awful app, constant crashes, always unable to read previous jobs, unable to scroll through to read. Customer service is terrible

## Frequently asked questions about Commusoft

### What does Commusoft do?

Commusoft is an all-in-one system designed to streamline work for field service businesses. It helps generate more business and improve customer journeys by providing tools for communication, data access, scheduling, form completion, and invoicing.

### What are the key features of the mobile app?

The mobile app offers real-time syncing for job updates, centralized access to customer and job data, digital custom forms with e-signature capture, invoicing and payment processing, quote generation, and parts/asset management. It also allows for requesting parts and managing truck inventory.

### Is Commusoft free to use?

The mobile app itself is free to download and use, but an active Commusoft account and login are required. This indicates that the core service likely involves a subscription or paid account.

### What industries is Commusoft suitable for?

Commusoft is designed for a wide range of service businesses, including HVAC, plumbing, electrical, fire & security, roofing, and many others that operate in the field service sector.

### What devices is the Commusoft app compatible with?

The Commusoft mobile app is available for both smartphones and tablets, allowing users to choose the device that best suits their preference and workflow.

## Version history (last 5 releases)

### 1.327 — 2026-08-20

We've fixed Minor bugs.

Need to get in touch. Please email support@commusoft.com and we will get back to you as soon as we can.

### 1.326 — 2026-08-05

We've squashed a few bugs.

As always, if you have any problems with the app or would like to share feedback, please email support@commusoft.com and we'll get back to you as soon as we can.

### 1.325 — 2026-07-28

We've fixed Minor bugs.

Need to get in touch. Please email support@commusoft.com and we will get back to you as soon as we can.

### 1.324 — 2026-07-17

We've squashed a few bugs.

As always, if you have any problems with the app or would like to share feedback, please email support@commusoft.com and we'll get back to you as soon as we can.

### 1.323 — 2026-07-08

We've fixed Minor bugs.

Need to get in touch. Please email support@commusoft.com and we will get back to you as soon as we can.

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## More apps by Commusoft Ltd

- [Commusoft - Stockroom](https://appshunter.io/ios/app/commusoft-stockroom/id1447124644)
- [Commusoft - Vehicle Tracking](https://appshunter.io/ios/app/commusoft-vehicle-tracking/id1455236496)
- [Commusoft - Chat](https://appshunter.io/ios/app/commusoft-chat/id1498214286)
- [Diagnose by Commusoft](https://appshunter.io/ios/app/diagnose-by-commusoft/id1506202226)

All apps by Commusoft Ltd: https://appshunter.io/developer/417205982

## Related topics

[job management](https://appshunter.io/ios/topics/job-management)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*
