# Commusoft - Job Management — user reviews

> 64 indexed App Store user reviews of Commusoft by Commusoft Ltd, rated 4.50/5 from 6 ratings.

- Source: https://appshunter.io/ios/app/commusoft-job-management/id962643804/reviews
- App overview in markdown: https://appshunter.io/ios/app/commusoft-job-management/id962643804.md
- Rating breakdown: 5★ 4 · 4★ 1 · 3★ 1 · 2★ 0 · 1★ 0

## Newest reviews (13 of 64)

### 5/5 — G Jassal An All Trades Company

*2022-06-23, version 1.175*

An amazing service and company. Very reliable and the support is great. Would recommend.

### 5/5 — Fantastic

*2022-06-17, version 1.175*

Our business has used Commusoft for a number of years now and would highly recommend to any business looking to use such a platform as this. Among its peers it is second to none in terms of functionality and simplicity.

### 5/5 — A necessity for any maintenance business

*2022-06-06, version 1.175*

It’s been almost 2 years with Commusoft and I cannot imagine how we could do business without them. 
It’s an essential for any business I think. 
Well done team.

### 5/5 — BuildFlynn Ltd - Elaine

*2022-04-14, version 1.173*

Commusoft is such a great tool for our company - the workflow has improved massively. And thank you to the support team for all your ongoing help!

### 5/5 — Keeps our business running smoothly.

*2022-04-12, version 1.173*

We could not run our contractor business efficiently without Commusoft, from scheduling and invoicing/record keeping we use it for everything without fault.

### 5/5 — Orange Fox Electrical

*2022-04-12, version 1.173*

We have been using Commusoft for a number of years now and it’s a great platform to use to help streamline your job management and diary coordination. It certainly helps us continue to provide a good service for all our customers and would highly recommend it to any other companies looking for a job management system.

### 5/5 — Commusoft

*2022-01-06, version 1.169*

As a company we have been using commusoft for numerous years. It changed the way our company worked and we could never go back! Helps keep everything super organised and easy to plan whilst keeping the history of a customers account all in one place! Would defiantly recommend and the app is great for our engineers who are out on site.

### 5/5 — Great app

*2022-01-05, version 1.169*

Great app for our engineers to manage their diaries on the go. Works well on both their iPads and phones Harris Heating
They are continuously updating the software for ease of use and extra features 
They are always helpful when you call for technical advice

### 5/5 — Great Package

*2021-12-16, version 1.167*

Really easy to use excellent customer service would recommend to any Company

### 5/5 — Commusoft

*2021-12-09, version 1.166*

We have been using commusoft for around 5 years now. I’m just sorry we didn’t find it sooner, it has completely transformed our business. Works can be easily booked in and the data on previous works is priceless in future jobs we take on.

### 5/5 — 5 stars as always!

*2021-11-30, version 1.165*

Customer service and support are always helpful with anything we need and always resolve our issues quickly and efficiently to get us back up and running! Thank you!

### 5/5 — 5 Stars all round!

*2021-11-30, version 1.165*

Customer service and support are always quick to help and resolve any issues you maybe experiencing at the time which you need to get back up and running as soon as possible.

### 5/5 — DJW Electrical Services

*2021-11-26, version 1.165*

We have been using Commusoft for over 3 years and it’s helped me move to the next level in my business. We are able to manage our jobs, customers, invoices and quotes etc.
Very easy to use and fast support response.

## Most critical reviews (10 lowest-rated)

### 1/5 — Awful update

*2023-06-21, version 1.206*

Do not like the new design at all. It’s terrible and now you can’t even change it back!

### 1/5 — C

*2023-03-17, version 1.199*

Awful app, constant crashes, always unable to read previous jobs, unable to scroll through to read. Customer service is terrible

### 2/5 — Red flags! No real customer service

*2024-08-13, version 1.245*

The app is ok functionally but the system itself is difficult to navigate and buggy. They don’t care about suggestions for improvements and they will blame any failures on their clients. They threatened us with debt collectors because they care more about profits than whether or not the system is right for a business. We went back to Tradify who have been fantastic, cheaper and more than willing to listen to feedback. Avoid unless you’ve been using it forever or you’re starting from scratch

### 2/5 — Used since 2012

*2022-02-10, version 1.169*

The old app worked better, uploaded and downloaded data far quicker, was also easier to train new staff on.  Too many complexities on this app now, can be used for multiple trades, but this leaves less focus and support for the purposes of running a gas heating company.

### 3/5 — New update issues

*2025-06-07*

I have an iPhone 12, all day since the update I have had issues clocking in excepting and traveling, and after I did the update the app would cause my phone to restart. Uninstalled and reinstalled and now working correctly.

6/7

The app is having issues syncing after uploading pictures. I have to refresh the page for them to start uploading. Office is now having issues seeing when I have left the job, on my end, it says completed and on the office end it still says arrived. Clock in and out didn’t work four times over the last two days, causing me to have to check it multiple times every time to ensure I am clocked out or in and have the issue corrected with my office. Super inconvenient. :(

### 3/5 — New update issues

*2025-05-08*

I have an iPhone 12, all day since the update I have had issues clocking in excepting and traveling, and after I did the update the app would cause my phone to restart. Uninstalled and reinstalled and now working correctly.

### 3/5 — Too rigid

*2021-01-15, version 1.144*

It’s a good programme, however it can be to rigid and unaccommodating. The Admin version doesn’t work on tablets or smaller screen laptops - everyone is working from home, you think they would have solved that problem by now. The trackers often stop working for hours or even days. If you have converted an estimate to a job and it comes to invoicing, if the client decides to add to extras or decide against doing some part of it, it creates problems as the system doesn’t like it. It is an amazing programme but not all businesses are the same so they need to be more flexible

### 4/5 — Very good overall

*2025-01-28, version 1.262*

I have used Commusoft for several years and am happy overall.

### 5/5 — Very good app

*2025-03-24, version 1.274*

Works solidly for our operation - office staff and front line engineers.

### 5/5 — Excellent customer service and great diary management

*2024-01-08, version 1.222*

Been using this for approx 10 yrs and have seen the system grow from strength to strength 
Excellent diary management 
Great property records 
Good for LL and tenant property splits 
East to use and very visual from admin point of view 
Mobile app also very good 
Commusoft customer support is excellent, very helpful and quick 
Also open to suggestions for future upgrades
Totally recommend

## Most praised reviews (8 highest-rated)

### 5/5 — Excellent App

*2023-08-12, version 1.208*

Commusoft software is simple to use. It has a wide range of tools to help business delivery to provide an effective service to customers. Helps to keep customer accounts organised and perfect for job management and the engineers to manage their workloads. Would recommend to use if your looking for easy functionality.

### 5/5 — Excellent App!

*2023-05-31, version 1.204*

The company has been a Commusoft customer for nearly three years. During this time we have gone from strength to strength and been able to grow our operations as a result of the support that the Commusoft field service software has been able to offer both to our engineers in the field and our office based admin staff. We are able to quickly communicate with field staff and turn around our servicing, estimating and invoicing in a fraction of the time our pre Commusoft processes allowed. We aim to continue our association with Commusoft, continue growing the business and taking advantage of the functionality that Commusoft has to offer at real value for money.

### 5/5 — Has transformed my business

*2022-11-07, version 1.184*

Keeps track of jobs and bills
Backup is good when I need them (not very often)

### 5/5 — Perfect

*2022-11-01, version 1.182*

Commusoft has made our lives so much easier and enabled our business to grow. It’s made the running of the business so much smoother and helped us keep track and not miss anything that needs doing e.g invoicing. Couldn’t live without it now.

### 5/5 — Amazing

*2022-10-04, version 1.182*

We have used commusoft for many years, it has helped us build our business and streamline our services. No need for paperwork, try it, you won’t be disappointed.

### 5/5 — Excellent

*2022-08-30, version 1.180*

Having used Commusoft since 2017, we have vastly improved our processes with the help of Commusoft and their 10/10 customer service team who are always on hand to help you work through any queries!

### 5/5 — Used last 5 years

*2022-08-23, version 1.179*

Commusoft has helped my business Become more streamlined , there support team is amazing , couldn’t work with out it now, thanks guys!!!

### 5/5 — Awesome Software

*2022-08-04, version 1.177*

Since incorporating Commusoft in to our business in 2012, the software has assisted us greatly in developing and growing as a business. They are constantly working on new updates and developments to improve the software and add new features and if you do have any issues along the way, they are always on hand to assist you with client support. Highly recommend.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*
