# CompassCare — Video Communication

> Secure video communication and care management for healthcare providers and clients. (iPhone/iPad app by Gray Matters Alliance.)

- Source: https://appshunter.io/ios/app/compasscare/id6746904448 (this page in markdown: same URL + `.md`)
- Developer: [Gray Matters Alliance](https://appshunter.io/developer/1780410446)
- Category: Health & Fitness, Medical
- Price: Free
- Rating: 5.00/5 from 1 App Store ratings · 2 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 138 MB
- Languages: American English
- Released: 2025-11-17
- Data updated: 2026-08-08
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/compasscare/id6746904448/reviews.md

## What is CompassCare?

A mobile application that allows Authorized Users to initiate or receive calls with End Users through the MyCompass System. CompassCare Mobile is a comprehensive communication and care management solution designed to facilitate seamless connectivity between healthcare providers, caregivers, and clients in assisted living and home care settings.

**Core Features:**

**Secure Video Calling**
High-quality, secure video calls with end-to-end encryption, ensuring patient privacy and HIPAA compliance. Single tap initiation, incoming call notifications, and detailed call history.

**Real-Time Communication**
Instant messaging, real-time status updates, and immediate notifications. Constant connectivity through Firebase real-time database integration.

**Multi-User Support**
Supports caregivers, healthcare providers, and clients with appropriate access levels and permissions.

**Call Management**
Outgoing and incoming call handling, detailed call history, missed call tracking, call notes, and end-of-call reporting.

**Contact Management**
Quick access to frequently contacted clients, search functionality, contact details, and recent call history.

**Authentication & Security**
Multi-factor authentication (MFA), secure login, token-based authentication, encrypted data transmission, and session management.

**Performance Optimization**
Fast app launch times, efficient battery usage, minimal data consumption, and background operation support.

**Integration Capabilities**
Works with existing healthcare systems including electronic health records (EHR), scheduling systems, and care management platforms.

**Care Coordination**
Shared care plans, care team communication, progress tracking, and treatment coordination.

**Data Synchronization**
Real-time synchronization ensures up-to-date contact information, current call status, and recent activity updates.

**Customizable Settings**
Notification preferences, display options, sound settings, privacy controls, and language selection.

**Reliable Connectivity**
Automatic reconnection, connection quality monitoring, offline mode support, and data usage optimization.

**Push Notifications**
Timely notifications for incoming calls, missed calls, important updates, system messages, and care reminders.

**Call Quality Management**
Optimized video and audio quality with adaptive bitrate, network quality indicators, and automatic reconnection.

**Accessibility**
Screen reader support, high contrast modes, adjustable text sizes, and intuitive navigation.

**Cross-Platform Integration**
Seamlessly integrates with the MyCompass web platform, allowing synchronized data across desktop and mobile devices.

**Compliance & Privacy**
HIPAA compliant architecture, secure data storage, privacy-protected communications, and data encryption.

**Emergency Support**
Quick access to emergency contacts and protocols for rapid response capabilities.

**Documentation & Reporting**
Call documentation with notes, customizable descriptions, and searchable call history.

**User Experience**
Intuitive interface requiring minimal training, large touch targets, clear visual feedback, and quick access to frequently used features.

The CompassCare Mobile application combines security, reliability, and ease of use in a single mobile platform. Whether coordinating care for multiple clients, responding to urgent situations, or maintaining regular communication with care recipients, this application provides the tools necessary for effective healthcare communication.

Trusted by healthcare providers, assisted living facilities, and home care agencies nationwide, CompassCare Mobile enables better care coordination, improved communication, and enhanced patient outcomes.

Download CompassCare Mobile today and join thousands of healthcare professionals who rely on CompassCare.

## Key features

- Secure video calling with end-to-end encryption
- Real-time instant messaging and status updates
- Multi-user support for caregivers and clients
- Comprehensive call management and history
- Contact management with search and recent calls
- HIPAA compliant architecture
- Cross-platform integration with web platform

## Recent user reviews (2 of 2)

All indexed reviews: https://appshunter.io/ios/app/compasscare/id6746904448/reviews.md

### 5/5 — Great App

*2026-02-26*

Love being able to have a way to contact our family no matter the device. This is the app you need !!

### 5/5 — This App Works Great

*2026-02-10*

Love working with GMA to get products that actually make sense !!

## Frequently asked questions about CompassCare

### What is CompassCare used for?

CompassCare is a mobile application designed to facilitate secure video calls and real-time communication between healthcare providers, caregivers, and clients. It aims to improve care coordination and connectivity in assisted living and home care environments.

### Is CompassCare HIPAA compliant?

Yes, CompassCare is built with a HIPAA compliant architecture. It ensures patient privacy and secure data transmission through features like end-to-end encryption and secure data storage.

### What devices does CompassCare support?

CompassCare is available for iPhone, iPad, and iPod devices. It also seamlessly integrates with the MyCompass web platform for cross-device synchronization.

### How does CompassCare handle communication security?

CompassCare employs multi-factor authentication, secure login, token-based authentication, and encrypted data transmission to ensure the security of communications and user data.

### Can CompassCare be used offline?

Yes, CompassCare offers offline mode support and reliable connectivity features, including automatic reconnection and connection quality monitoring, to ensure consistent communication.

### Does CompassCare have ads?

No, CompassCare does not contain advertisements. The application is free to use and does not display any ads to its users.

### How often is CompassCare updated?

The latest version of CompassCare is 1.3.2, which was last updated on February 25, 2026. Updates typically focus on performance optimization, new features, and security enhancements.

### What accessibility features does CompassCare offer?

CompassCare includes accessibility features such as screen reader support, high contrast modes, and adjustable text sizes to ensure it is usable by a wide range of individuals.

## Version history (last 5 releases)

### 1.3.4 — 2026-08-05

Bug fixes and improvements for calling reliability and presence.

• More reliable call teardown and cancel handling
• Badge and presence fixes
• Stability improvements for iOS

### 1.3.2 — 2026-02-25

Newest SDK Update

### 1.3.1 — 2026-02-10

User Improvements

### 1.3 — 2026-02-06

User Experience Improvements

### 1.2 — 2026-02-04

Calling User Improvements

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-08.*