# ComputerEase Field — user reviews

> 14 indexed App Store user reviews of ComputerEase Field by ComputerEase Software, Inc., rated 4.55/5 from 574 ratings.

- Source: https://appshunter.io/ios/app/computerease-field/id1269250889/reviews
- App overview in markdown: https://appshunter.io/ios/app/computerease-field/id1269250889.md
- Rating breakdown: 5★ 461 · 4★ 49 · 3★ 16 · 2★ 13 · 1★ 34

## What do users think of ComputerEase Field?

Overall sentiment: negative

**Pros**

- 🚀 Huge timesaver for employees
- 🔗 Real-time integration with ComputerEase
- 📸 Expense capture from receipt photos
- 👍 Easy and intuitive approval process
- 📱 User-friendly interface
- 🌟 Significant company benefits

**Cons**

- 👎 Too many steps for employees
- 🔒 Frequent verification code requirements
- 🤔 Unnecessary sign/submit feature
- 🐛 Errors when deleting entries
- ❌ Employees cannot edit rejected entries
- 📉 Inefficient process compared to previous app
- ⚠️ Tracking automatically turns on
- 🗑️ App is garbage
- 😩 Terrible app, never works
- 📸 OCR receipt capture only works half the time

**Commonly reported bugs**

- 🐛 Verification code never comes
- 🐛 Errors when trying to delete an entry
- 🐛 Expense Type dropdown menu is not working
- 🐛 Add expense button glitching
- 🐛 App randomly drops photos from expenses
- 🐛 Cannot create an expense without an error on iOS
- 🐛 Missing types of expenses in dropdown menu
- 🐛 Constant 'error occurred' messages

**Most requested features**

- Option to disable sign/submit feature
- Allow employees to edit rejected entries
- Increase timeout for verification code to 36 hours
- Improve the efficiency of the process for field employees
- Make tracking an optional feature that stays off when turned off

## Most critical reviews (10 lowest-rated)

### 1/5 — Field

*2026-02-13, version 5.1.0*

Garbage

### 1/5 — Poorly developed and tested

*2024-11-27, version 3.0.0*

Very disappointed in the “new” version of the app. First round testing identified functionality in the previous app that isn’t in this one resulting in a very inefficient process for field employees. I’m surprised CE’s testing didn’t identify this. This and other inefficiencies have proven frustrating. If we had other options, we wouldn’t be using this.

### 1/5 — Terrible app

*2024-08-25, version 2.0.0*

I have not had to use a worse app yet.
It never works, the verification code never comes!!!!

### 1/5 — Tracking

*2024-01-15*

This app is definitely in the infancy stage. Why do you automatically turn on tracking each time I turn it off? Why falsely give us the option to turn it off. Then continuously annoy us until we leave it turned on. 
User beware!

### 1/5 — Type * no longer has a drop down

*2024-01-11, version 1.5.0*

Whenever I select the TYPE * drop down box there are no longer any options! I can not even create an expense anymore!! Please fix this issue asap.

### 1/5 — Not working

*2023-12-09, version 1.0.2*

In expenses entry, required expense “Type” drop down menu is not working, that makes this app impossible to use.

### 1/5 — Expense difficult

*2023-12-01, version 1.0.2*

So many issues with the “new” version. Drop down menu missing types of expenses. Constant “error occurred “ messages. OCR receipt  capture only works half the time. I wish my company would change to a different app…

### 1/5 — Looses Photos

*2019-02-04, version 1.13*

The app randomly drops phots from expenses.  It would be nice to be edit a rejected expense vs starting over from the beginning.

### 1/5 — Doesn’t work for iOS

*2018-01-16, version 1.1*

I realize this is the first iteration but I can’t even create an expense without getting an error in iOS.

### 2/5 — Too many steps

*2025-01-30, version 3.0.0*

We started using this app a couple months ago when the previous CE Time Entry app was being sunsetted. We assumed it would be as streamlined as the previous app or better along with more functionality. I realize the geofencing is helpful for certain companies so that’s a nice option. My biggest complaint from almost every employee in the field is that they have to get a code almost every day unless they use device authentication (which many choose not to). I cannot understand why an app like this would time out after 24 hours. Why not at least make it 36 so they only have to do this on a Monday vs every day. Most apps once you’re in it’s ready to go when you open it (unless finance which makes sense). Also, really wish we could turn off the sign/submit feature. More added steps we don’t need. We also get errors when trying to delete an entry. Also, employees cannot edit entries after we retrieve them which seems ridiculous. I’m hoping some of this is resolved in the future.

## Most praised reviews (4 highest-rated)

### 5/5 — Huge Timesaver

*2025-06-25, version 3.1.0*

This app has saved our employees significant time entering their time and expenses.  We do not use the geolocation features, but the connection to ComputerEase for job information and the capture of expense information from receipt photos are life savers.  These features make entries easier and also ensures that they are more accurate.  The approval process is easy to navigate and intuitive.  Overall the app is very user friendly while bringing significant benefits to our company as a whole.

### 5/5 — Manager

*2025-06-11, version 3.1.0*

The New versions are working great. Love the real time integration.

### 2/5 — Newest Update Breaks Expense Type Dropdown

*2023-11-28, version 1.0.2*

Exactly what the title says, our company has multiple devices that can no longer submit expenses. I also cannot see the type of previously submitted expenses. This seems to be a server side issue with syncing the pull down options or the entire field is broken somehow. On iOS 17.1.1.

### 2/5 — Expense add button glitching

*2021-02-28, version 1.14*

Every single time I try to press the plus to add an expense , I can’t add the expense because it’s not clicking or allowing me to click that expense button I have to tap on it a whole bunch of times before it lets me add it

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-16.*
