# Computershare Investor Center — user reviews > 103 indexed App Store user reviews of Computershare Investor Center by Computershare, Inc., rated 4.50/5 from 1,812 ratings. - Source: https://appshunter.io/ios/app/computershare-investor-center/id6743446315/reviews - App overview in markdown: https://appshunter.io/ios/app/computershare-investor-center/id6743446315.md - Rating breakdown: 5★ 1,499 · 4★ 111 · 3★ 37 · 2★ 22 · 1★ 143 ## What do users think of Computershare Investor Center? Overall sentiment: positive **Pros** - 👍 Smooth and user-friendly - 🚀 Convenient mobile access - 💡 Long-awaited mobile app - 👍 Easy to use from the start - 👍 Allows checking accounts on the fly **Cons** - 🐛 App doesn't work for some users - 🐛 Issues with 'jailbroken' detection **Commonly reported bugs** - Login screen issues - Incompatibility with newer OS versions **Most requested features** - Add buy option - Expand global availability ## Newest reviews (12 of 103) ### 3/5 — Could be better *2026-08-21, version 1.13.0* It would be better if they’d let you purchase new companies in the app. ### 2/5 — Investor Centre Computershare *2026-07-02, version 1.9.0* What a waste of Time ### 2/5 — Great app but needs improvement especially for Accessibility *2026-06-30* Massive improvement over your previous app, however it would be nice if you could update the app so that it works properly with VoiceOver Apple screen reader currently there is labels that VoiceOver are reading out that are complete nonsense stuff. That developers would only understand. It’s not easy for me to be able to pick up the total of all of my shares so my portfolio in total for example if the Apple was updated to work more seamlessly with VoiceOver, it would be a much better experience. Please seriously consider this request because it would help out a lot of users not just myself thank you very much for your time. ### 3/5 — Good but … *2026-06-18, version 1.8.0* Current version repeatedly has an error if you try to Transact. Please fix posthaste! ### 1/5 — Updated as required *2026-06-15, version 1.8.0* Now all I get is a purple screen! ### 1/5 — Fees Charged is too high *2026-06-15, version 1.8.0* Investor Center charges too high of fees for simple transactions. When all the brokerage companies are moving towards “No Fee” model, Investor center charges very high Service Fee and Transaction Fee. Not Sure how long this company will last ### 1/5 — Fees *2026-06-13, version 1.8.0* Fees are ridiculous ### 1/5 — The App sucks! *2026-06-13, version 1.8.0* I can’t get into my accounts. No way to cure my problem. ### 2/5 — Keeps crashing *2026-06-13, version 1.8.0* It was good in the beginning but now they keep refusing login. I have no use for it now. I’ll use my browser to login. Can’t purchase stock from this app. ### 1/5 — Just as awful as the website. *2026-06-12, version 1.8.0* Touch ID? nope Remembers you? nope Update information in the app? nope Buy new investments? nope ### 1/5 — What’s new *2026-05-26, version 1.8.0* What’s new What’s new What’s new They’ve blocked financial aggregators for 6 months. What’s new What’s new What’s new What’s new Spam slop blocks voting - not legal ### 1/5 — Cofusershare Garbage *2026-05-22, version 1.8.0* Terrible App. It asks that you perform additional security measures in order to login. Two factor authentication involves two measures of security to log-on successfully: Username and password, and then it sends a verification number that the app generates and quickly sends to your device so that you can enter in to the two factor ID box. The problem is, the App never generates one. Account is not accessible without it. ## Most critical reviews (10 lowest-rated) ### 1/5 — Ripoff *2026-09-01, version 1.13.0* Sold shares to avoid dealing with this company ### 1/5 — Unable to login after updating *2026-08-20, version 1.13.0* Asked for phone number for verification code but never received the code by text message. Now got stuck and no one can help me to login. ### 1/5 — Can’t withdraw *2026-08-17, version 1.12.0* This app sucks! I had a small amount of stock with a lockup period. Now that the lockup restricting expired 4 days ago, this stupid app shows me with a zero balance and will not allow me to sell or transfer my shares. AVOID! ### 1/5 — Super high fees $450+ to sell, terrible trading *2026-08-15* I sold shares this morning at market open. It’s now 9pm and some shares still don’t show the share price and are in “pending” but sold status. WTH is that? And it keeps saying I don’t have a bank account on one screen, the it appears on another. Also the app doesn’t always work for selling. It’s a known problem but they just let it stay that way. Even ChatGPT said people complain about it but end up using the website. Haha. They just don’t care. ### 1/5 — No customer service *2026-08-07* The company I work for used to use Computershare to handle our employee stock purchase plan. When they changed to a different brokerage company, mine stayed at Computershare due to it being a joint tenant account. Computershare removed my access to my account on their website without any notification. Email and password recovery did nothing. The joint company stock app was turned off. The chatbot said I needed to sign in. The computer phone bot hung up on me when I told it what company I worked for. Finally got someone on the line to tell me I needed to create a new account. HORRIBLE CUSTOMER SERVICE ### 1/5 — Useless *2026-07-17* Another definition for useless. I don’t understand why share trading related platforms are this bad in Australia. These guys should see some other countries and learn how to make websites and apps. Rather than wasting time on these useless platforms, better do trading in other countries. ### 1/5 — Id verification fail *2026-07-17* It wouldn’t let me attempt to retake the photo of my id so it failed my login immediately. Such a joke ### 1/5 — Awful *2026-07-15, version 1.10.0* No help at all ### 1/5 — Difficult *2026-07-06, version 1.9.0* Cannot get signed up this app is a big headache so be prepared for that ### 1/5 — Worst log in app ever? *2026-06-26, version 1.8.0* What is the point of requiring a physical mail code to log in when you verify my identity 6 ways from Sunday? Why even make an app? Why not just do it all by mail? ## Most praised reviews (10 highest-rated) ### 5/5 — GME *2026-08-31, version 1.13.0* GameStop is why this app is good ### 5/5 — Had to do it! *2026-08-12, version 1.12.0* Either sell these shares or go without food and gas! Is this really the USA. ### 5/5 — App Use *2026-07-24, version 1.11.0* This app is easy to use when reviewing info and selling stocks ### 5/5 — Outstanding Service *2026-07-22, version 1.10.0* Outstanding Performance ### 5/5 — Quick and easy *2026-06-24* So much easier to use the app than to go in and put all your information in! ### 5/5 — Ease of Service *2026-06-22* Transferring shares has always been easy with ComputerShare, not once have I gotten an issue going through ComputerShare. ### 5/5 — Verifying bank instructions *2026-06-10* I think in 2026 to require someone to wait 10 days after entering bank instructions is unacceptable. ### 5/5 — Excellent *2026-05-24, version 1.8.0* The app is intuitive to use and very zippy. Finding the right information is straightforward and it also feels secure to use with a pin and two factor authentication. Would highly recommend! ### 5/5 — Finally an app *2026-05-12, version 1.8.0* Easy to navigate, very straightforward. ### 5/5 — Nice! *2026-05-07, version 1.8.0* Not sure how the previous reviewer could find this hard to use- it’s super easy and I look forward to future updates. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-11.*