# Comwave Mobile — user reviews

> 44 indexed App Store user reviews of Comwave Mobile by Comwave, rated 2.78/5 from 9 ratings.

- Source: https://appshunter.io/ios/app/comwave-mobile/id409193890/reviews
- App overview in markdown: https://appshunter.io/ios/app/comwave-mobile/id409193890.md
- Rating breakdown: 5★ 3 · 4★ 0 · 3★ 1 · 2★ 2 · 1★ 3

## Newest reviews (15 of 44)

### 2/5 — Need spp

*2017-10-15*

No work whit iPhone ios11

### 1/5 — Compatibility

*2017-10-05, version 1.2*

This app is not working with IOS11

### 3/5 — Please update for new OS

*2017-10-04, version 1.2*

I’ve been using this app for the last couple of years and it works great. Since then new  iOS update I keep getting a message that app needs to get updated to be compatible. Please update soon or you will lose many customers. Thanks.

### 1/5 — iOS11 Compatability issue with Comwave Mobile App

*2017-09-21, version 1.2*

Please update “COMWAVE  Mobile App” so it could work with iOS11 version as this App is not working on IPhone 7Plus with iOS11 version. I am getting this message from App Store when I tried to call internationally through this app. I feel frustrated as this message is repeatedly displayed by App Store.

### 1/5 — Worst phone experience EVER!!!

*2016-04-04, version 1.2*

I used the app for a few months and found better rates from my cell phone provider and thus called in to cancel.  Waited, spoke to first rep, she put my on hold.  About 20 minutes after first making the call I was connected to John.  Employee 02455.  MY GOD this was the most painful experience ever.  

I have never had someone not listen to the customer and became overbearing and annoying.  I told him no thank you I am using my cell provider.  He then went on to tell me they can give some discounts, wave some fee, 3 months, 6 months, etc.  Then he said dont cancel and use a back up.  I kept saying no and he kept repeating the same thing over and over.  I told him I have to get off the phone as this call was over 30 minutes already and I will get in trouble at work.  He ignored me and kept going on with his canned responses.  I then told him I will come back if I need the service.  That was a mistake!  He then used that against me and said if you are going to come back just stay on.  I replied that I am willing to come back but if this call goes any longer I will not come back.  Again this was ignored and he kept going on and on.  

I finally had to start yelling "Please let me cancel" over 10 times over the phone before he finally agreed.  Each time I said it he ignored me and went on to a new reason to stay.  When the 10th time hit he said ok hold on. I do not enjoy having to yell on the phone and could not believe what was happening. 

I am 40 years old and dealt with all kinds of phone issues over my lifetime and this was the most painful and annoying thing in my whole life!

Only reason to download this is to challenge yourself to cancel the plan and see if you can make it out alive.  Other than that save yourself and run!!

### 1/5 — Fraud

*2015-06-05, version 1.2*

Do not download. I started seeing monthly charges on my Visa card from Comwave without even using comwave.

### 1/5 — A real wast of time and very bad service

*2015-04-09, version 1.2*

A very bad company not professional at all if there is less than one star I would give less.

### 1/5 — Very bad

*2014-05-27, version 1.2*

Comwave is realy bad , they charged me 85 bucks bcz of their miatake and did not even refunded that amount.

### 1/5 — Comwave. Mobile

*2013-09-22, version 1.2*

Appalling service is what you can expect. After almost one year use the app stopped working. I called Comwave and I was told that they app support is via email only. There emails keep bouncing back, but sometimes they do get them. How strange? Their standard reply is that Comwave is investigating and will get back soon. I don't recommend this app. Two thumbs down!!

### 1/5 — Very very poor app!

*2013-09-16, version 1.2*

How about updating the app and improving the UX?

### 1/5 — Fraud

*2013-05-12, version 1.2*

By entering my credit card, I was told that the adress does not match the one of the card supplier. I had to redo it again, result: 70$ charged to my account and I can not make calls. The customer service says sorry but asks me to try again! A real scam.

### 1/5 — Fraud

*2012-12-07, version 1.2*

This is fraud I pay 30$  1st it was working great then it doesn't , I contact to customer service they said we will fix 48 to 72 hours ,,, this is really bad service no one can beat Skype ,,

### 1/5 — Bad policy

*2012-10-26, version 1.2*

Forced to upload contacts to their servers to be usable. Don t like that idea nor my friends would do. For that reason  only i rated 1 star (talking about ephone)

### 1/5 — This service is good but useless

*2012-09-24, version 1.2*

I like the quality if the call - but useless people to deal with . I called the customer support as it took $32.50 from my account and when I tried to use the app - it loaded correctly for two/ three times and says wrong pin no and my trial Pedro's has expired .
The customer service person told me that I can do this and manage the feature only ONLINE and he has no control or access to this service .
So I suggest all- be aware and be prepared to lose $32.00/- and I u r lucky your call will go thru'
I'm frustrated with this service .

### 1/5 — Worst app

*2012-06-05, version 1.2*

Don't bother to use it .... Garbage

## Most critical reviews (10 lowest-rated)

### 1/5 — UPDATE NEEDED!!

*2024-02-28, version 1.4*

UPDATE NEEDED!!…DESPERATELY!!

### 1/5 — Comwave come on On this App sucks

*2019-06-07, version 1.4*

Please update ur app. 
It doesn’t have any call history. 
It doesn’t recognise number with + as all my international numbers are written that way. If if nubers comes up i cant edit it

I am sure a baby who just started writing code could develop a better app. 
If u dont fix this soon i am cancelling my account. 
Does anyone know of another better company

### 1/5 — No working

*2018-09-04, version 1.4*

The new app which should be working with IOS 11 is not working !!!!!
It can’t see international numbers!!!
The + before the country code is not recognized by the app!!!!!!
No comment

### 1/5 — Update please to IOS11

*2017-11-04, version 1.2*

It doesn't work anymore!

### 1/5 — Issues with app and needs to update

*2017-11-01, version 1.2*

Tried the app before iOS 11 update and had challenges and limitations. Waiting for the update. In my opinion their App is not the greatest pitch to use to market their services/company. Don’t count on the app yet. Needs lots of fixer upper ;)  Their Comwave Control App also does not work. It’s been trying to log me in for the past hour. Both Apps need to be fixed.

### 1/5 — App not working

*2017-10-28, version 1.2*

Last update on app was about 5 years ago
Now app stopped working with new iOS 

Must taken care of ASAP

### 1/5 — Up date app

*2017-10-20, version 1.2*

Need update for IOS 11.0.3
My app not working since I update my apple Ios 11.0.3

### 1/5 — Update

*2017-10-16, version 1.2*

Since the new IOS Update,
Comwave apps become useless,
Need to update the apps to work with new iOS software..

### 1/5 — Need up date

*2017-10-10, version 1.2*

The app not working with me software iOS 11

### 1/5 — Need update the app

*2017-10-10, version 1.2*

Need an update, didn’t  work with IOS 11

## Most praised reviews (10 highest-rated)

### 5/5 — Need to be updated

*2017-09-25, version 1.2*

This version is not working with iOS 11.
So, pls update asap this app for iOS 11.
Thanks

### 5/5 — Love it

*2012-07-24*

I am a long time customer and I love the update.

### 5/5 — Great

*2012-07-11*

This is exactly what I was looking for. 
Saved me a lot of cash 

Thanks

### 5/5 — Kool !!

*2012-01-17*

Not bad at all,reception was clear,check it out guys u would love it

### 5/5 — Excellent App

*2011-03-05, version 1.1*

Awesome... I love it.... Works great

### 5/5 — abdul

*2011-03-02, version 1.1*

this is an awesome application i love it

### 5/5 — Incredible savings

*2011-02-03, version 1.0*

I downloaded this app after hearing about it on TV and now I can talk as as long as I want for free...well not free but for $15 a month I can talk until I'm blue in the face. It comes with a 30 day trial....so i talked and talked.  For those interested, I just lowered my Telus bill from $150/month to just $25. (I now pay Telus $25 and Comwave $15). Not to mention I get to use this App to call anywhere in the world for pennies. 

I highly recommend it.

### 5/5 — Existing Customer

*2011-01-12, version 1.0*

Excellent app!

### 4/5 — Omg!  No more long distance charges

*2012-06-27, version 1.2*

Downloaded and set up in seconds. Must have.

### 3/5 — Recent calls

*2018-11-11, version 1.4*

Good to have this app working on the latest iOS finally, been using Comwave for a few years. Please add the ability to radial and view call history as well 
Thanks

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
