# Con Edison — user reviews > 266 indexed App Store user reviews of Con Edison by Con Edison, rated 4.80/5 from 123,000 ratings. - Source: https://appshunter.io/ios/app/con-edison/id654677047/reviews - App overview in markdown: https://appshunter.io/ios/app/con-edison/id654677047.md - Rating breakdown: 5★ 111,243 · 4★ 6,964 · 3★ 1,944 · 2★ 618 · 1★ 2,231 ## What do users think of Con Edison? Overall sentiment: neutral **Pros** - 🚀 Easy to use - 👍 Convenient payment options - 👍 Helpful customer assistance - 👍 Reliable app performance **Cons** - 🐛 Inconsistent login experience - 🐛 Billing issues and inaccuracies - 🔒 Security concerns with payment processing - 🔋 Slow app performance **Commonly reported bugs** - Inability to log in or access account - Incorrect billing amounts and charges - Payment failures and processing errors **Most requested features** - Option to schedule payments in advance - Improved visibility of billing details and due dates - Integration with digital wallets for payments ## Newest reviews (10 of 266) ### 1/5 — Update *2026-08-01, version 11.2* Frequent Update with nothing change ### 1/5 — Thieves *2026-07-22, version 11.1* Stop switching me to paperless bill automatically, I want paper bill. You charge me a lot so you have enough $ to pay for envelope and stamp, thieves !!! ### 1/5 — Service *2026-07-20, version 11.1* horrible ### 1/5 — App sucks company sucks *2026-07-16, version 11.1* I always have some scam going on ### 1/5 — Horrendous *2026-07-07, version 11.1* Horrendous ### 1/5 — So much more $$ *2026-06-24, version 11.1* Why do we victimized ConEd customers pay so much more than nearby utility customers? Never got an adequate explanation. ### 1/5 — The worst company ever *2026-06-15, version 11.1* Always charged me the highest price ### 5/5 — Thank you for your support *2026-06-09, version 11.1* My business was closed May 28,2026. Thank you for your help while my business was being done ### 1/5 — They charge to much *2026-06-09, version 11.1* Con Ed always over charges my one bedroom apt, I have saved energy products always over charges and no refunds, I wish I could quit them. ### 5/5 — Pago *2026-06-08, version 11.1* Nunca eh tenido problemas, cuando pago antes de mi día de pago , incluso me dicen que mi pago está automático y si pago antes puede ser que me cobren doble , en 5 años eso nunca a pasado ## Most critical reviews (10 lowest-rated) ### 1/5 — Am I enjoying con Edison? *2026-08-21, version 11.2* Yes I rather do enjoy getting rate spikes every month, it’s like a mystery to see if I can eat this month! ### 1/5 — Coned for all the money you are taken from New Yorkers app could be better *2026-08-19, version 11.2* The app is using to navigate through but one requesting additional details on electric usage very minimal information is provided so have to constantly call ### 1/5 — Grid *2026-08-18, version 11.2* 3rd world countries services ### 1/5 — Need to fix *2026-08-16, version 11.2* App is good but I’m giving it 1 star UNTIL they fix this. Every time you log in & select any item (“USAGE” & bill view for for example) or anything really, once u switch to any other app for a second & come back to where you were the Coned app refreshes & makes you select what you want all over again. It’s ANNOYING. I’m surprised no one else has complained already (well idk if they did or not) and that they haven’t fixed this major flaw by now. ### 1/5 — Lower prices *2026-08-15, version 11.2* Too expensive to just live ### 1/5 — Utility Bills *2026-08-15, version 11.2* in a time when inflation has risen exponentially, ConEd seems to be exploiting the public rather than helping. Our bills are too damn high!!! ### 1/5 — Scammers *2026-08-15, version 11.2* The biggest scammer in New York. I need service done to my meter and no one will come and help me. Meter stopped working and now there just estimating my bill to whatever they want. Meanwhile electricity is free and there rates do whatever they want. It just so happens that it more expensive in the summer. Ya ok sure. Scammersssss ### 1/5 — As you can expect from Coned… *2026-08-11, version 11.2* 2 factor authentication pushes to email, but when you switch back to the app, it resets to Home Screen and goes back to square 1. Endless loop. ### 1/5 — So High *2026-08-11, version 11.2* May not be what you’re looking for but these high bills are murderous to my finances ### 1/5 — Hard to use *2026-08-07, version 11.2* Old app was better ## Most praised reviews (10 highest-rated) ### 5/5 — Con Edison *2026-08-22, version 11.2* Easy to understand and pay bill ### 5/5 — Good *2026-08-20, version 11.2* Fast and easy interface, I like it. ### 5/5 — Very Easy *2026-08-17, version 11.2* BUT VERY EXPENSIVE ### 5/5 — Best service *2026-08-08, version 11.2* Con Ed has shown me for decades on how efficient, relievable its energy service is but most importantly how its staff are so kind, humane and professional, always. And now with the App, I’m also very satisfied. Thank you, Con Ed! ### 5/5 — Mohit *2026-07-18, version 11.1* M ### 5/5 — The best *2026-07-08, version 11.1* The easiest way to pay my bill. It couldn’t be better. ### 5/5 — Be *2026-06-23, version 11.1* Very good ### 5/5 — My review *2026-06-21, version 11.1* Very fast , and very easy. ### 5/5 — Payments *2026-06-18, version 11.1* Very easy to use and navigate this application for an older person like myself. Thank you! ### 5/5 — La mejor forma de hacer el pago *2026-06-18, version 11.1* Un buen servicio --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*