# Concetti Check — Customer Help Care Kit

> Customer Help Care Kit (iPhone/iPad app by Icona.)

- Source: https://appshunter.io/ios/app/concetti-check/id1617785960 (this page in markdown: same URL + `.md`)
- Developer: [Icona](https://appshunter.io/developer/415631722)
- Category: Productivity, Utilities
- Price: Free
- Age rating: 4+
- Requires: iOS 13.4 · 59 MB
- Languages: Czech, English, French, German, Italian, Japanese, Korean, Polish, Portuguese, Russian and 3 more
- Released: 2022-04-30
- Data updated: 2025-12-02
- User reviews in markdown: https://appshunter.io/ios/app/concetti-check/id1617785960/reviews.md

## What is Concetti Check?

The Concetti “Check” App is the ultimate way to interact with the Concetti service team. 

With Concetti “Check” our Hot Line and Spare Parts teams are just a click away. 
Log in and let yourself be guided by our highly specialized support technicians.

The Concetti “Check” App allows you to:

•	Live chat and video-chat with our Hotline for quick and easy troubleshooting
•	Avail yourself of the Augmented Reality feature for easier fault-finding
•	Live-chat using the your Smart Glasses
•	Attach a photo or video of any fault you are experiencing
•	Use the Multi-Lingual Function for quick and simple interaction
•	Assist the Concetti team during a Remote Service Call (Teleservice-tool required)

And that is not all! With the Concetti Check application you can carry out multiple operations:
•	Access our FAQ and Knowledge Base areas for easier maintenance and troubleshooting
•	Open a Service Ticket or a Spare Part Ticket
•	Check the status of your open and closed tickets
•	Extract data from files
•	Request information regarding new formats, modifications and upgrades.


## Version history (last 5 releases)

### 7.3.6 — 2024-12-18

- Added support for audio-only calls.
- Improved assistance stability and quality.
- Improved translations in chat and assistance.
- Updated DWI module.
- Fixed some errors.

### 7.3.0 — 2024-04-01

Added new languages: Czech, Korean and Brazilian.
Improved assistance stability and quality.
Improved WorkInstructions support.
Fixed some errors.

### 6.4.0 — 2023-04-01

- Added support for Full HD video quality (iPhone 7 or newer).
- Added support for image editing in chat.
- Fixed some bugs.

### 6.3.5 — 2022-11-21

- Added support for WorkInstructions.
- Greatly improved AR feature.
- Improved video quality.
- License and privacy documents have now been translated in japanese.
- Fixed some bugs.

### 6.0.4 — 2022-04-30

No release notes.

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All apps by Icona: https://appshunter.io/developer/415631722

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2025-12-02.*