# Concord Group Mobile — View policies and pay bills

> Mobile app for viewing insurance policies, paying bills, and accessing ID cards. (iPhone/iPad app by Concord Group Insurance.)

- Source: https://appshunter.io/ios/app/concord-group-mobile/id1492501654 (this page in markdown: same URL + `.md`)
- Developer: [Concord Group Insurance](https://appshunter.io/developer/1492501653)
- Category: Finance, Business
- Price: Free
- Rating: 1.40/5 from 22 App Store ratings · 15 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 16 MB
- Languages: American English
- Released: 2020-05-13
- Data updated: 2026-07-20
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/concord-group-mobile/id1492501654/reviews.md

## What is Concord Group Mobile?

Concord Group Insurance is on a mission to make a difference in our policyholders’ lives—from providing friendly customer service to processing claims with speed and ease. Our mobile app is no exception! Whether you’re at home or on the go, you can use this app to:

• View and download policy documents
• Access insurance ID cards
• Pay your bills and view payment history
• Manage document delivery options (go paperless)
• Request roadside assistance (if included in your policy)
• Contact us for claims or technical support

ABOUT CONCORD GROUP INSURANCE
As a provider of personal and commercial property and casualty insurance, The Concord Group protects what matters most—from the homes and cars that families rely on to the small businesses that help communities thrive. It’s a role we take seriously, and it’s one we know well: since 1928, Concord Group Insurance has been offering peace of mind and helping hands across Maine, Massachusetts, New Hampshire, and Vermont.

As a mutual insurance company, we are accountable to our policyholders; providing you with a positive experience is our top priority. Plus, as members of your community, we understand where you’re coming from—and how best to help. At The Concord Group, you are a person, not just a policy number.

For more information about The Concord Group, visit https://www.concordgroupinsurance.com

## Key features

- View policy documents
- Access insurance ID cards
- Pay bills and view history
- Manage document delivery
- Request roadside assistance
- Contact for support

## Recent user reviews (10 of 15)

All indexed reviews: https://appshunter.io/ios/app/concord-group-mobile/id1492501654/reviews.md

### 1/5 — This does not Work

*2025-10-27*

This app is pointless it doesn’t work 2 years now trying to pay bill I think it only worked twice

### 1/5 — Horrible app

*2025-09-13*

You would think at this time they could make an App that works , nope, not these guys -

### 1/5 — The actual worst

*2025-05-14*

This app is the actual worst you cannot login nor can you access the website to try and do anything

### 1/5 — App never works

*2025-03-04*

Got App for warning when payment is due! Never sends email and App is always down! You can do a lot better - put an effort in!

### 1/5 — Useless

*2025-02-26*

This app much like their website is pretty much useless. It’s 2025, this is unacceptable.

### 1/5 — Not working

*2025-02-09*

App doesn’t allow you to log in anymore it’s been going on for about a month now can’t log in through computer either

**Developer response:** We apologize for the inconvenience. While our system is now operational, some functionality will be limited as we continue to update features. We are working hard to restore full functionality, and we appreciate your patience.

### 1/5 — The app won’t let me log in

*2025-01-10*

Not even changing password works

**Developer response:** We apologize for the inconvenience. While our system is now operational, some functionality will be limited as we continue to update features. We are working hard to restore full functionality, and we appreciate your patience.

### 1/5 — App stinks!

*2025-01-10*

Was allowed to log in first time to pay bill. Now the only button on sign in page that works is the “ Leave Feedback”

**Developer response:** We apologize for the inconvenience. While our system is now operational, some functionality will be limited as we continue to update features. We are working hard to restore full functionality, and we appreciate your patience.

### 1/5 — Awful Customer Service, even worse app/website

*2025-01-09*

App and website have not worked for weeks on end. Funny- the pay now button certainly works!!!

**Developer response:** We apologize for the inconvenience. While our system is now operational, some functionality will be limited as we continue to update features. We are working hard to restore full functionality, and we appreciate your patience.

### 1/5 — App is broken

*2025-01-06*

Can’t pay my bill, it’s due soon. Please fix, can’t pay online or app

**Developer response:** We apologize for the inconvenience. While our system is now operational, some functionality will be limited as we continue to update features. We are working hard to restore full functionality, and we appreciate your patience.

## Frequently asked questions about Concord Group Mobile

### What can I do with Concord Group Mobile?

Concord Group Mobile allows you to view and download policy documents, access insurance ID cards, pay bills, manage document delivery preferences, request roadside assistance, and contact support for claims or technical issues.

### Is Concord Group Mobile secure?

While specific security measures are not detailed, as a finance app from an established insurance provider, it is expected to employ standard security protocols to protect user data and financial transactions.

### What insurance institutions does Concord Group Mobile support?

This app is specifically designed for policyholders of Concord Group Insurance, providing access to their personal and commercial property and casualty insurance policies.

### Can I pay my insurance bills through Concord Group Mobile?

Yes, you can pay your bills and view your payment history directly through the Concord Group Mobile app, offering a convenient way to manage your financial obligations.

### Does Concord Group Mobile have ads?

No, Concord Group Mobile does not contain advertisements, as indicated by the absence of an 'ads' flag in its data.

### How often is Concord Group Mobile updated?

The app was last updated on October 2, 2025, with version 1.1.10. Update frequency can vary, but this indicates recent maintenance and potential for ongoing improvements.

### What devices is Concord Group Mobile available on?

Concord Group Mobile is available for iPhone, iPad, and iPod devices, making it accessible to a wide range of Apple users.

### What is the user rating for Concord Group Mobile?

Concord Group Mobile has a user rating of 1.4 stars based on 22 ratings, suggesting that users have had mixed experiences with the application.

## Version history (last 5 releases)

### 1.1.10 — 2025-10-02

This release includes security updates and bug fixes.

### 1.1.9 — 2025-08-05

This release includes security updates to the enrollment and sign-in process. Multi-Factor Authentication options have been implemented to ensure user verification.

### 1.1.8 — 2025-04-15

This release includes security updates.

### 1.1.7 — 2025-01-15

This release includes security updates.

### 1.1.6 — 2024-10-02

This update includes support for offline documents.

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## Related topics

[concord group insurance](https://appshunter.io/ios/topics/concord-group-insurance)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-20.*
