# Concord Group Mobile — user reviews > 15 indexed App Store user reviews of Concord Group Mobile by Concord Group Insurance, rated 1.40/5 from 22 ratings. - Source: https://appshunter.io/ios/app/concord-group-mobile/id1492501654/reviews - App overview in markdown: https://appshunter.io/ios/app/concord-group-mobile/id1492501654.md - Rating breakdown: 5★ 2 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 19 ## Newest reviews (5 of 15) ### 1/5 — Not working *2025-01-04* App doesn’t allow you to log in anymore it’s been going on for about a month now can’t log in through computer either **Developer response:** We apologize for the inconvenience. While our system is now operational, some functionality will be limited as we continue to update features. We are working hard to restore full functionality, and we appreciate your patience. ### 1/5 — App isn’t working *2025-01-01* All of a sudden it’s not working. I had to go to my agent’s office to the pay bill where they had trouble also. No explanation or information on when it’ll be fixed. **Developer response:** We apologize for the inconvenience. While our system is now operational, some functionality will be limited as we continue to update features. We are working hard to restore full functionality, and we appreciate your patience. ### 1/5 — Login *2024-12-30* The app is not allowing me to log in.. Please fix ASAP!! **Developer response:** We apologize for the inconvenience. While our system is now operational, some functionality will be limited as we continue to update features. We are working hard to restore full functionality, and we appreciate your patience. ### 1/5 — This app doesn’t work. Their website does not work. *2024-12-29* I try to get on their app. I try to get on their website it both of them does not work at all. I called them up. They ignore my calls. I got the phone hanged up on me. I cannot deal with this insurance company anymore. They don’t know how to treat customers. **Developer response:** We apologize for the inconvenience. While our system is now operational, some functionality will be limited as we continue to update features. We are working hard to restore full functionality, and we appreciate your patience. ### 1/5 — Was 5 Stars, Now 1 *2024-12-29* App typically works fine, however for last month it hasn’t allowed me to login at all to pay my bill resulting in me having to track down my policy number and paying online as a guest. Please fix this issue ASAP! **Developer response:** We apologize for the inconvenience. While our system is now operational, some functionality will be limited as we continue to update features. We are working hard to restore full functionality, and we appreciate your patience. ## Most critical reviews (10 lowest-rated) ### 1/5 — This does not Work *2025-10-27* This app is pointless it doesn’t work 2 years now trying to pay bill I think it only worked twice ### 1/5 — Horrible app *2025-09-13* You would think at this time they could make an App that works , nope, not these guys - ### 1/5 — The actual worst *2025-05-14* This app is the actual worst you cannot login nor can you access the website to try and do anything ### 1/5 — App never works *2025-03-04* Got App for warning when payment is due! Never sends email and App is always down! You can do a lot better - put an effort in! ### 1/5 — Useless *2025-02-26* This app much like their website is pretty much useless. It’s 2025, this is unacceptable. ### 1/5 — Not working *2025-02-09* App doesn’t allow you to log in anymore it’s been going on for about a month now can’t log in through computer either **Developer response:** We apologize for the inconvenience. While our system is now operational, some functionality will be limited as we continue to update features. We are working hard to restore full functionality, and we appreciate your patience. ### 1/5 — The app won’t let me log in *2025-01-10* Not even changing password works **Developer response:** We apologize for the inconvenience. While our system is now operational, some functionality will be limited as we continue to update features. We are working hard to restore full functionality, and we appreciate your patience. ### 1/5 — App stinks! *2025-01-10* Was allowed to log in first time to pay bill. Now the only button on sign in page that works is the “ Leave Feedback” **Developer response:** We apologize for the inconvenience. While our system is now operational, some functionality will be limited as we continue to update features. We are working hard to restore full functionality, and we appreciate your patience. ### 1/5 — Awful Customer Service, even worse app/website *2025-01-09* App and website have not worked for weeks on end. Funny- the pay now button certainly works!!! **Developer response:** We apologize for the inconvenience. While our system is now operational, some functionality will be limited as we continue to update features. We are working hard to restore full functionality, and we appreciate your patience. ### 1/5 — App is broken *2025-01-06* Can’t pay my bill, it’s due soon. Please fix, can’t pay online or app **Developer response:** We apologize for the inconvenience. While our system is now operational, some functionality will be limited as we continue to update features. We are working hard to restore full functionality, and we appreciate your patience. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-20.*