# ConcurGov — user reviews > 48 indexed App Store user reviews of ConcurGov by Concur, rated 1.40/5 from 85 ratings. - Source: https://appshunter.io/ios/app/concurgov/id601102626/reviews - App overview in markdown: https://appshunter.io/ios/app/concurgov/id601102626.md - Rating breakdown: 5★ 6 · 4★ 1 · 3★ 3 · 2★ 3 · 1★ 72 ## Newest reviews (18 of 48) ### 1/5 — Eternal privacy act notice loop *2024-12-13, version 1.12.1* Unbearably inefficient. Once I log in it stays forever in the Privacy Act Notice. ### 1/5 — Privacy act page *2024-10-14* The privacy act page won’t go away. It just keeps looping over and over. Can’t not access the application ### 1/5 — Unusable *2024-10-11* Since a recent update I am now unable to use the app. I can log in, but can’t seem to get past the privacy notice. Every time I select OK, it closes the notice and then immediately opens it back up. Have tried it on 2 different phones and have tried uninstalling and reinstalling the app. ### 1/5 — Not practical *2024-08-20* I downloaded this thinking I’d be able to use it in place of using concur through connect hr. I was wrong. I can book travel for myself only but as a crew boss where I need access to other folks travel. This is not an option on here. ### 1/5 — Only Government Could Have Picked Something So Bad *2023-01-22* Concur has got to be the the worst travel booking company I ever used. Unfortunately the US Government leaves us no other option. We have all seen this before, it’s either lowest bidder or someone somewhere got a kickback. It’s almost pointless in writing so I’m not going to bother going into detail but I will let you know that when Concur makes one of their many mistakes after hours or on a weekend the charge an extra service fee to help get it sorted out and guess who ends up paying? Yep the US taxpayers. A terrible company. ### 1/5 — Unable to log in on app *2022-02-02* We are forced to log in to Concur once a month to maintain an active account. If we don’t do this, we get nasty emails from our agency, and it’s a pain to reinstate our account. We are told to just log in through the app to meet the monthly login requirement. However, on iPhones, the app often just goes to a sort of intro screen and stays there, so we are unable to actually log in. Restarting the iPhone remedies this issue, but it would be great if Concur could fix it on their end. ### 1/5 — App delays *2022-01-31, version 1.9.0* Currently this app is experiencing major delays on Apple’s new operating system. Consistently have to close app in order for it to work. Please push an available update soon to remedy current issue please. ### 1/5 — Another terrible government computer system. *2021-10-15* The US Government really can pick’em. SAP/CONCUR is a complete disaster. What company in the private sector shuts down a portion of it’s financial system like this for weeks (sometimes over a month) at a time? SAP/CONCUR does. Every time they “upgrade” anything the problems just don’t stop. If this wasn’t a government contract, these folks would be headed for the unemployment office. The app for the iPhone and iPad is worthless. It doesn’t work and constantly crashes. You have to constantly delete and re-download the app just to be able to get in it. Then, it just shuts down and doesn’t work. If you are a business looking into possibly using the app/ company: flee now. I only gave it one star because zero was not an option. ### 1/5 — Deserves 0 stars *2021-08-30* Unable to open as it just keeps crashing. By the reviews I might be lucky to not even be able to use it. ### 1/5 — Face recognition not working *2021-08-09, version 1.8.0* Need to open the app 20 times before it will recognize Face ID and open application. Terrible terrible ### 1/5 — What a pile of garbage. *2021-07-20, version 1.8.0* I’ve used plungers with more functionality. ### 1/5 — App doesn’t work anymore. *2021-06-24, version 1.8.0* Simply frustrating. What a waste. Used to be good. ### 1/5 — Worthless App *2021-06-23, version 1.8.0* It will not open. ### 1/5 — Useless *2021-04-09, version 1.8.0* The worst app on my phone! I wish it worked but it’s only capable of doing three things: 1. Crashing 2. Giving errors 3. Not even opening Garbage app that I hope becomes functional one day ### 1/5 — Horrible *2021-03-10, version 1.8.0* It doesn’t work...for anything ### 1/5 — And People Want the Government to Run Our Healthcare *2020-11-30, version 1.7.10* What in tardation is this mess? ### 1/5 — Worthless *2020-09-03* How come I can book travel around the world on Orbitz in 10 minutes, yet I need to call in to a technician to explain to me how to use this crap? Only the government can come up with a system that is 100 times more complicated and confusing than a private sector alternative. Having to use this system is the reason I don’t travel. It’s insanely complicated to use. Even then if by some miracle you get things right, you still get random errors and incomprehensible explanations. Top to bottom. Left to right this whole ecosystem is a total joke and embarrassment. Why do I have to create an estimate, prior to previous estimate, of my original authorization, of my initial estimate of my itinerary? Why do I have to then recreate an estimate, of my official estimate, prior to my previous authorization, being properly estimated? Because the government pays out a huge sum of money to the contractor, and this is how they justify an inflated price. Nobody with any business background even has the capability to make something so inefficient. The only reason I can imaging this exists is because someone paid off their friend in Government to give them a huge contract. That can be the only reason why a system was created that never works, no one can understand, and requires massive support from the manufacturer to keep things working. ### 1/5 — Doesn’t work *2019-10-11, version 1.7.5* App opens and shows trips but crashes when trying to approve or stamp. ## Most critical reviews (10 lowest-rated) ### 1/5 — App is broken *2026-06-13* I can no longer long in. Last update was 2 months ago. Please do the bare minimum. Allow user to log in even if it buggy app. ### 1/5 — Doesn’t work *2025-05-14, version 1.12.1* After logging in the privacy notification just flashes ### 1/5 — Terrible! *2025-05-07* The Privacy Act notice won’t stop popping up so I can’t even use the dang on app. I never leave reviews but this is so bad I had to. 0/5. They’re lucky I have to at least hit one just to post a comment 🙄 ### 1/5 — Can’t get past Privacy Statement *2025-03-20, version 1.12.1* Just downloaded and attempted to use app, but the Privacy Act repeatedly pops up after pressing OK. ### 1/5 — App is broken *2025-02-22, version 1.12.1* I can no longer long in. Last update was 5 months ago. Please do the bare minimum. Allow user to log in even if it buggy app. ### 1/5 — Unusable *2025-02-05, version 1.12.1* The app glitches to the point it is unusable. ### 1/5 — Useless, but hopefully fixable *2025-01-30* I’ve used the regular version of Concur. It’s 5 stars. This has zero value! Cannot get past the initial acknowledgment in the mobile version using an iPhone. You agree but the popup window just returns for you to agree again. ### 1/5 — Can’t actually access *2025-01-23* I log in properly just to check my authorization and voucher status, but the privacy statement keeps reappearing to prevent me from actually accessing the app. What a horrible system ### 1/5 — App won’t work *2024-12-23, version 1.12.1* When I log in the privacy act statement will not go away. It just keeps popping back up over and over ### 1/5 — App won’t work *2024-12-14* When I log in the privacy act statement will not go away. It just keeps popping back up over and over ## Most praised reviews (10 highest-rated) ### 5/5 — Great App *2019-02-08* Love this app. Quick, easy, never any hang ups or problems. ### 5/5 — User friend *2015-01-14, version 1.1* This app is very easy to use. So excited to finally have a government edition concur application! ### 4/5 — Keeps Getting Stuck on Introduction Screen *2022-08-15* App opens. It keeps getting stuck on a mostly blank screen that says “SAP Concur”. I have to keep closing and opening the app. Because I use Touch ID, as soon as I open the app, I have to to the Apple Home Button just so it can capture my fingerprint and hope. When it opens successfully, the app works as intended. ### 3/5 — Decent app *2019-07-19* Can add receipts, view receipts and attachments, edit and delete expenses, but adding expenses is limited due to all the expense types not showing in the scroll area. On iPhone XS Max I only get to Ss... can’t add taxi etc.... ### 3/5 — Suggestions *2019-07-17* On the dashboard, CGE documents show UNDER REVIEW (red letters) even when the document is waiting for APPROVAL. That is confusing. On the dashboard, the document should show the actual status: REVIEW, FUNDS CERT, or APPROVAL. I have pictures but I do not have a way to share with programmers. ### 3/5 — Working better but expense scroll issues *2019-04-12* No crashing issues with app but scroll selection for expense categories stops in the L’s. ### 3/5 — Need to be able to add expenses *2016-11-09, version 1.5.1* The app does not let you add expenses, i.e. Lodging Tax. ### 2/5 — Not bad. Limited functionality *2019-12-04, version 1.7.6* Please include support for TripIt ### 2/5 — No way to add receipts *2018-01-25* The app is slightly better than it used to be. I could view receipts uploaded from the desktop site, but found no way to add a new receipt from this app... ### 2/5 — Crashes *2016-12-29, version 1.5.1* Since the new update, app seems to crash when trying to view authorizations & vouchers. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*