# ConfidIn — Lobby Kiosk Client Check-In

> Secure and professional client check-in kiosk for businesses with instant provider notifications. (iPhone/iPad app by FivePin.)

- Source: https://appshunter.io/ios/app/confidin/id6497486627 (this page in markdown: same URL + `.md`)
- Developer: [FivePin](https://appshunter.io/developer/1734339552)
- Category: Utilities, Medical
- Price: Free with in-app purchases
- Rating: 5.00/5 from 6 App Store ratings · 9 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 46 MB
- Languages: American English
- Released: 2024-06-25
- Data updated: 2026-06-01
- Monetization: freemium
- User reviews in markdown: https://appshunter.io/ios/app/confidin/id6497486627/reviews.md

## What is ConfidIn?

This App works great running on a Kiosk in your Lobby!

We are grateful to be part of creating a professional and secure kiosk for client check in experience as well as keeping your provider informed that their Client has arrived.

We built this App to help businesses where privacy is important and that may not have a receptionist or want to provide better support for them in case they may not be available when a client arrives. 

The ConfidIn Confidential Client Check-In App delivers a seamless, secure, and professional check-in experience for your clients.

ConfidIn makes client arrivals smooth and confidential. Clients simply enter their name and select their provider. Providers receive instant notifications, allowing them to prepare promptly. Built with HIPAA-compliant security standards, ConfidIn ensures privacy and peace of mind.

Optimized for iPad!
Visit fivepin.io/confidin for setup guides and mounting options.

Key Features:

- Elegant, user-friendly check-in experience
- Custom branding: logo, colors, and messaging
- SMS and/or email notifications for providers
- Upload provider photos for easy client selection
- Centralized notification recipient option
- Fully configurable on-screen messages

Perfect For:

- Counseling & Therapy Practices
- Medspas & Wellness Clinics
- Shared Workspaces
- Medical & Dental Offices
- Psychologists
- Business Offices

Free Version Includes:
- One provider
- Unlimited email notifications
- 10 SMS notifications for testing

Premium Version Includes:
- Unlimited providers
- Unlimited SMS and email notifications

Subscription Plans:

- Monthly Plan: Auto-renews monthly, includes a 7-day free trial
- Annual Plan: Auto-renews yearly, includes a 1-month free trial

Try ConfidIn risk-free and experience the full functionality before committing.


Terms of Use: Apple Standard EULA
Privacy Policy: fivepin.io/lobbyapp/privacy-policy

## Key features

- Secure client check-in
- Instant provider notifications
- Custom branding options
- HIPAA-compliant security
- SMS and email alerts
- Provider photo selection

## Pricing and in-app purchases

Base price: Free.

**Subscriptions**

| Subscription | Price | Period |
| --- | --- | --- |
| Monthly Subscription | $9.99 | per month |
| Annual Subscription | $99.99 | per year |


## Recent user reviews (9 of 9)

All indexed reviews: https://appshunter.io/ios/app/confidin/id6497486627/reviews.md

### 5/5 — Helpful for the reception desk

*2025-10-05*

We have a receptionist but as a small business they wear multiple hats so aren’t always up front.  We have the Kiosk text the receptionist when clients arrive so they know someone is up front. Super convenient.

### 5/5 — Easy Setup

*2025-10-05*

Had the app up and running really fast.  Text notifications are super convenient.  👍

### 5/5 — Lobby game changer

*2025-10-01*

This app is so great.  Love the notifications.  So convenient.

### 5/5 — Great App!

*2024-09-27*

Simple and easy to use, but works great for lobby check-in!

### 5/5 — 5 stars

*2024-09-26*

works great for my therapy practice👍🏻

### 5/5 — A great addition to my counseling practice

*2024-09-25*

Before the check in kiosk, clients (especially new ones) would walk into my counseling practice, unsure of how to let me know they were there.  You can imagine how anxiety inducing this is for someone who is coming to therapy for the first time.  Now that I’ve installed the check in Kiosk, clients are at ease when they come in and check in, knowing that I’ve been notified of their arrival!  Cannot recommend enough- I wish all clinics had something like this!

### 5/5 — Exactly What an Office Needs

*2024-09-25*

This app is awesome! It is easy to set up and configure all by yourself. The concept is simple: the guest checks in on a tablet by entering their name and selecting the provider they are there to see. The provider receives a text alerting them their appointment is there. So simple yet incredibly helpful! Every office should use this app!

### 5/5 — Work great

*2024-09-25*

Easy to use and just works.

### 5/5 — Counseling Practice

*2024-09-25*

We are a small practice that does not have a receptionist.  This app has created a seamless and professional experience for our clients when they arrive.  The client only enters their first name to ensure privacy compliance and a photo directory of clinicians is displayed for them to select who they are there to see. The app then sends an SMS and/or email to the clinician letting them know the client has arrived.  Super simple for everyone.  
Before we installed the app, clients would often arrive and not know what to do or where to go.  This has been an amazing addition for our practice!

## Frequently asked questions about ConfidIn

### What is ConfidIn?

ConfidIn is a client check-in application designed for lobbies and waiting areas. It offers a professional and secure way for clients to register their arrival and notify their provider instantly, enhancing privacy and operational efficiency.

### Is ConfidIn free to use?

ConfidIn offers a free version that includes one provider and unlimited email notifications, with 10 SMS notifications for testing. For unlimited providers and SMS notifications, premium subscription plans are available.

### What are the subscription options for ConfidIn?

ConfidIn offers a Monthly Subscription for $9.99/month with a 7-day free trial, and an Annual Subscription for $99.99/year with a 14-day free trial. Both plans auto-renew.

### Does ConfidIn have ads?

No, ConfidIn does not contain advertisements. The application is designed to provide a seamless and professional user experience without any ad interruptions.

### What devices is ConfidIn optimized for?

ConfidIn is optimized for iPad, providing an elegant and user-friendly interface ideal for kiosk setups. It is also available for iPhone and iPod.

### How often is ConfidIn updated?

The latest version of ConfidIn is 2.4.0, last updated on January 29, 2026. Updates typically include new features, bug fixes, and performance enhancements.

### What kind of businesses is ConfidIn suitable for?

ConfidIn is perfect for counseling and therapy practices, medspas, wellness clinics, shared workspaces, medical and dental offices, psychologists, and general business offices where client privacy and efficient check-in are important.

### How does ConfidIn ensure privacy?

ConfidIn is built with HIPAA-compliant security standards to ensure client privacy. It provides a confidential check-in experience, and providers receive instant notifications without direct client interaction in the lobby.

## Version history (last 5 releases)

### 2.4.0 — 2026-01-29

Fix to iOS compatibility issues

### 2.2.0 — 2026-01-15

All client-facing content is fully configurable, and every text element can be customized.

### 2.1.1 — 2025-10-22

Pricing Updates
Thumbnail preview on providers screen
Bug fixes

### 2.1.0 — 2025-10-12

Fix issue with reordering providers

### 2.0.1 — 2025-10-01

App Description updates and minor adjustments on App Settings labels

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## More apps by FivePin

- [CampusTrack](https://appshunter.io/ios/app/campustrack/id6479218019)

All apps by FivePin: https://appshunter.io/developer/1734339552

## Related topics

[check in clients](https://appshunter.io/ios/topics/check-in-clients)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*