# Conico — user reviews > 52 indexed App Store user reviews of Conico by Shenzhen Leng Qian Bao Technology Co., Ltd., rated 1.97/5 from 114 ratings. - Source: https://appshunter.io/ios/app/conico/id1551921491/reviews - App overview in markdown: https://appshunter.io/ios/app/conico/id1551921491.md - Rating breakdown: 5★ 18 · 4★ 6 · 3★ 6 · 2★ 8 · 1★ 75 ## What do users think of Conico? Overall sentiment: negative **Pros** - 👍🏼 Helpful for some users - 🚀 Works well for IP webcam - 👍🏼 Easy setup - 👍🏼 Works great for multiple cameras - 👍🏼 Good audio quality for some **Cons** - 🐛 App constantly crashes - 🐛 App logs out frequently - 🐛 App doesn't load after logout - 🐛 Cannot set up cameras - 🐛 No customer support - 🐛 Monthly fees for storage - 🐛 Confusing login/username process - 🐛 App shuts off unexpectedly - 🐛 Slow video loading from SD card - 🐛 Wireless cameras require plugging in - 🐛 Cannot connect to cameras after ID change - 🐛 Wi-Fi busy errors - 🐛 Smart plug name reverts - 🐛 Cannot renew subscription - 🐛 Short recording loops - 🐛 Bluetooth not working - 🐛 App won't open/load away from home - 🐛 Annoying sounds from device - 🐛 Cloud storage forces expensive version - 🐛 Difficult to add cameras to cloud - 🐛 Notifications not available - 🐛 No motion/sound notifications - 🐛 Poor sound quality - 🐛 Camera disconnects from network - 🐛 Motion alerts don't work - 🐛 App not user-friendly - 🐛 Takes up too much device storage - 🐛 Cannot remove recordings one by one - 🐛 Wi-Fi input box not clickable - 🐛 App update breaks cameras - 🐛 Keyboard not showing up for Wi-Fi info - 🐛 iCloud subscription issues - 🐛 Forgot password link not sent - 🐛 App not working after update - 🐛 Network unavailable errors - 🐛 Server down issues - 🐛 App disconnects from phone - 🐛 Video goes in and out, skips - 🐛 Network errors despite other apps working - 🐛 App disconnects from camera - 🐛 Screen goes black when enlarging - 🐛 Cannot connect to camera - 🐛 Requires 2.4GHz internet only - 🐛 Sound muted on opening app - 🐛 Device randomly disconnects from internet - 🐛 Troubleshooting is loud and lengthy - 🐛 iPad app doesn't tilt with screen - 🐛 Terrible sound quality - 🐛 Weird noises from device - 🐛 Setup fails when creating password - 🐛 Device unable to connect to router - 🐛 Won't connect to WiFi - 🐛 Lagging video, only still images - 🐛 Tech support website error - 🐛 Product no longer listed on Amazon - 🐛 Paid for app, never worked - 🐛 Sound doesn't work half the time - 🐛 Frustrating to close/reopen app - 🐛 App doesn't work with 5G - 🐛 Cannot create an account - 🐛 App crashes during setup - 🐛 App crashes every 5 minutes - 🐛 Device beeps and doesn't work **Commonly reported bugs** - App constantly crashes - App logs out and doesn't load - Cannot set up cameras, no code on devices - Login issues: 'username not valid' after signup - App shuts off unexpectedly - Slow loading of videos from SD card - Wireless cameras require constant plugging in - Cannot connect to cameras after ID change - Wi-Fi busy errors and smart plug name reverts - Cannot renew subscription - Recording loops are too short (e.g., 3 hours instead of 7) - Bluetooth not working - App won't open or load when away from home - Notifications not available/not sent - Sound switches to phone speaker when headphones are used - Camera disconnects from network every few days - Motion alerts do not work - App not user-friendly - Takes up excessive device storage - Cannot remove recordings from cloud one by one - Wi-Fi input box not clickable - App update causes cameras to stop working - Keyboard not showing up to enter Wi-Fi info - iCloud subscription charged twice but not applied - Forgot password link not sent - App not working after 'update' - Network is unavailable error - Server is down - App keeps disconnecting from phone and logging out - Video goes in and out, skips, cannot skim - Network errors despite other apps working - App disconnects from camera, screen goes black on enlargement - App requires 2.4GHz internet only - Sound is automatically muted on opening the app - Device randomly disconnects from the Internet - iPad app doesn't tilt with the screen - Terrible sound quality - Device makes weird noises randomly - Setup fails when creating a new password - Device unable to connect to router - Won't connect to WiFi, incorrect password errors - Lagging video, only showing still images - Tech support website redirects to an error page - App has never worked for some users - Sound doesn't work half the time - App crashes during setup - App crashes every 5 minutes - Device beeps for minutes and doesn't work **Most requested features** - Fix motion notification issues - Improve app stability and prevent crashes - Allow users to set up cameras without codes - Provide better customer support - Fix login issues where username is not valid - Allow app to run 24/7 without shutting off - Improve loading times for SD card videos - Clarify which cameras are truly wireless - Fix Wi-Fi busy errors and smart plug name reversion - Allow subscription renewal - Fix short recording loop issues - Address Bluetooth connectivity problems - Ensure app works when away from home - Improve cloud storage options and pricing - Fix issues with adding cameras to cloud storage - Fix sound issues when using headphones - Fix app not working after updates - Improve user-friendliness of the app - Allow easier removal of recordings from cloud - Fix Wi-Fi input box not being clickable - Fix keyboard not showing up for Wi-Fi info - Resolve iCloud subscription and billing issues - Fix 'forgot password' link functionality - Ensure app works with 5G networks - Allow iPad app to work in landscape mode - Fix sound automatically muting on app open - Improve device connectivity to the internet - Make troubleshooting less disruptive - Fix video skipping and allow skimming - Allow screen enlargement without going black - Support internet connections higher than 2.4GHz - Fix app disconnecting from phone/logging out - Fix camera disconnecting from network - Improve notification reliability for motion and sound - Enhance sound quality - Allow users to create a username during signup ## Newest reviews (14 of 52) ### 2/5 — Never works *2025-08-21, version 9.2.1* App constantly crashes. Always logs me out and then doesn’t load when I tried to log back in. ### 2/5 — Takes Soooooo long to load *2023-06-03, version 9.2.1* It takes forever to load a video with the SD card. And one of their “wireless” cameras ARENT wireless. It needs to be plugged in at all times to run. ### 3/5 — Just ok *2022-04-25, version 9.2.1* If you want to purchase cloud storage it, forces you to do the most expensive version. The others won’t select. Makes it difficult to add cameras to cloud if you already have cloud storage purchased for existing cameras. It tries to make you buy double storage for the cameras that already. ### 1/5 — Not great *2022-03-21, version 9.2.1* The app just stopped sending me notifications , it wouldn’t notify me of any motion or sound , i reset it a few times deleted the cam and added it back and still i had to download , the MIPC app instead , conico fix your app you need a software update or something ### 1/5 — Not good *2022-03-17, version 9.2.1* Very disappointed 1. The app doesn’t send me notifications. I do have them turned on. The entire reason I purchased this is to get notified of motion and sounds. 2. the sound is awful. I have it turned up to the loudest setting and can hardly hear it. 3. The app is not very user friendly (which is fine if that was the only issue. ### 1/5 — Garbage *2022-03-01, version 9.1.1* Camera disconnects itself from my network every 2-3 days and I have to spend two hours resetting the router, uninstalling and reinstalling the app, and factory resetting the camera 27 times before it will connect again. When it is working, the motion alerts do not work. Complete and total waste of money on the camera. Do not recommend. ### 3/5 — App is okay *2022-01-28, version 9.1.1* Only issue I have is the amount of device storage it takes up and the only way to remove recordings from cloud is one by one which takes a lot of time ### 1/5 — Supper buggy and not usable *2021-12-15, version 8.12.3* No way to connect the device because the wifi input box is not clickable. ### 1/5 — Frustrated! *2021-12-06, version 8.11.2* Ever since the app updated my 2 cameras will not work!😡 ### 1/5 — Keyboard not showing up to put wifi info *2021-11-18, version 8.10.1* The phone keyboard is not showing up to put wifi info, can't configure the camera. ### 1/5 — iCloud problems *2021-10-30, version 8.10.1* I brought this camera because I needed a device that recorded and could take pictures. I set up device and have so far been charged twice for iCloud subscription for a 7 day loop and record and a thirty day loop and record. Despite money being taken twice this had not been added to the camera and it keeps telling me to pay again. Sort out the iCloud problems and I will change rating but at the moment paying for something I can’t use it not acceptable. I now have to cancel the iCloud subscription as there is no point paying for something I can’t use ### 1/5 — Terrible *2021-10-21, version 8.9.1* I definitely do not recommend. They won’t even send me a “forgot password” link. Been trying for a month now. ### 1/5 — Annoyed *2021-10-14, version 8.8.5* Ever since they “updated”, it’s not working anymore.. Glad I didn’t waste too much money on the cameras!! ### 1/5 — Not working *2021-10-14, version 8.8.5* Keeps telling me network is unavailable on the app ## Most critical reviews (10 lowest-rated) ### 1/5 — Garbage *2025-04-19, version 9.2.1* Can’t even set up my cameras, No code on the devices, when I try to enter the only thing that resembles an ID I’m told the format is wrong, no customer support at all just a garbage product, the app does not work your best bet it watching YouTube video on how to set it up also you have to pay monthly for store or watch anything or buy a separate SD card. Prime example of china taking advantage of us, there are far better product that we make for just a few dollar more but no we want cheap garbage and china loves to sell it ### 1/5 — Logging in *2024-06-13, version 9.2.1* After entering my username and password I was told I was registered in a text that would pop up for a split second. But when I tried to sign in I got another short text message in the same area where the registered text saying “username not valid”. I am using the icons when I signed up to know what means what, because signing up it asked for nickname rather than a username doesn’t ask username. It asks for a nickname. There is no username there at all. But to sign in it asks for the username. I use the nickname by matching the icon next to the user/nickname. But this doesn’t work. A little confusing when signing up. Asking to log in username. When setting up there is knowhere to create a username. ### 1/5 — Scam *2024-06-10, version 9.2.1* App shuts off 1800-2400??? What’s the point of that. And absolutely no way to contact them ### 1/5 — Don’t buy this cámara *2023-02-11, version 9.2.1* Now I have a different id I can see or connect cámara ! I delete the app I will trie to star process ### 1/5 — Subscription Renewal *2022-12-10, version 9.2.1* I can NOT renew subscription! Why is that?? ### 1/5 — 7 day loop ?!! *2022-12-10, version 9.2.1* I’m only getting like a 3 hour loop. Any reason why.? Also quits recording between 1800-2400 ### 1/5 — Bluetooth isn’t working *2022-09-30, version 9.2.1* Somebody can explain me what happened with the Bluetooth? ### 1/5 — Won’t work *2022-06-21, version 9.2.1* app won’t open or load when I’m away from home so I can’t check on my cameras. I would give it a 0 if I could! ### 1/5 — Warning *2022-05-21, version 9.2.1* Legit I took a hammer to the device. Annoying sounds came from it like what in the heck were you thinking. Are you all full of tiny brain cells. Best money well spent to smash your crappy product. ### 1/5 — Issue with notification *2022-04-19, version 9.2.1* Since last update the notification has not been available.. pleas fix ## Most praised reviews (10 highest-rated) ### 5/5 — Necessary *2024-11-09, version 9.2.1* For IP webcam ### 5/5 — 👍🏼 *2022-12-14, version 9.2.1* It has helped me a lot ### 5/5 — Works great for me *2021-07-23, version 8.7.7* Easy to set up with my cameras and my WiFi network. It doesn’t crash and it’s usually pretty fast at connecting to my camera even when I’m at work. I’ve had conversations through the camera and was able to hear clearly. The video doesn’t lag either, I watched it and waved my hand in front of it at the same time to check the response and haven’t had any issues. I haven’t paid for cloud storage so I can’t comment on that. ### 5/5 — Works great for me *2021-07-21, version 8.7.7* I’ve been using conico on my iPad Pro and Xaomi Android without any issue to control multiple cameras indoors and outdoors as well as a WiFi outlet. Nice app and company 👍 ### 5/5 — Simple installation *2021-07-08, version 8.7.2* Set up in a minute. Working as expected. Simple convenient, straightforward. ### 4/5 — Ehhh *2023-11-06, version 9.2.1* Good enough ### 4/5 — Works Well *2021-06-27, version 8.6.3* Not sure what everyone is complaining about. I set my Conico WiFi camera up and the app is working perfectly. Haven’t had any issues viewing the camera or controlling it remotely. Price for cloud storage also seems reasonable. Only desire is for the iPad app to work in landscape mode. ### 3/5 — conico *2026-04-25, version 9.2.1* No motion notification ### 3/5 — Sound Issue *2023-10-31, version 9.2.1* It’s a pretty good app and camera, my one issue is that when I’m using my headphones and I try to watch my camera feed, the sound switches to the phone speaker. Has caused interruption at work or somewhere I wouldn’t want to make noise. For that I’ll give it 3 stars ### 3/5 — I really want this to work *2022-12-21, version 9.2.1* Installed this because I have a Christmas lantern hanging by my patio and I didn’t want to have to don winter gear every time I want to turn it on. I followed the instructions, worked well at times but is confusing because the app says my wi-fi is busy. I renamed the smart plug but it keeps reverting itself to its manufacturer code or serial number. This could be a bug. Please fix it devs. I really wanted to buy more of your products but it’s quite misleading. Thanks --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-24.*