# Connect & Pay — user reviews > 200 indexed App Store user reviews of Connect & Pay by 365, rated 4.60/5 from 9,347 ratings. - Source: https://appshunter.io/ios/app/connect-and-pay/id1175012873/reviews - App overview in markdown: https://appshunter.io/ios/app/connect-and-pay/id1175012873.md - Rating breakdown: 5★ 7,698 · 4★ 658 · 3★ 236 · 2★ 117 · 1★ 638 ## What do users think of Connect & Pay? Overall sentiment: negative **Pros** - 🚀 Convenient and fast - 👍 Easy to use - 🚀 Touchless transactions - 💡 Rewards program **Cons** - 🐛 App crashes and bugs - 🔒 Security issues with account access - 💰 Overpriced items - 🔍 Difficult to add funds - 🤔 Confusing reward system **Commonly reported bugs** - Unable to create account - Login issues and password reset problems - Inconsistent account balances - Funds not properly added or deducted **Most requested features** - Apple Watch integration - Low balance notifications - Ability to pay with credit card directly - Option to order ahead ## Newest reviews (16 of 200) ### 3/5 — Payment options limit to $10 *2026-07-15, version 20.2603.0* Would be better with edit option to put exact amount also only takes Apple Pay ### 4/5 — Needs Apple Pay for payment *2026-06-22, version 20.2603.0* It will be great to add Apple Pay for the payment ### 3/5 — Time *2026-04-16, version 20.2601.0* Way too many extra scans. I need more time to pull my item back ### 1/5 — Conection *2026-03-30, version 20.2601.0* Conection by don’t work really good ### 1/5 — Product Button Not Visible *2026-03-16, version 20.2601.0* I downloaded the app because the kiosk was not working. Material online indicates that items can be scanned using the “Product” tab in the app, but this does not appear in my UI. This app is pretty much useless for the one thing I needed it for ### 4/5 — Works well *2026-03-11, version 20.18.1* Works well when I use it. The chef has to keep the menu up to date. The one issue is it does not seem to know your location well to default to the closest location. ### 1/5 — Insulting rewards program *2026-03-05, version 20.18.1* I feel like I’m at a Chuck E. Cheese. This is unserious. If I spent $10k at a vending machine I could maybe get a free candy bar back. I would rather you just didn’t have it. For real. ### 1/5 — Improper use of push notifications *2026-02-04, version 20.18.1* This app should not be using push notifications to advertise deals or use of itself. That is a violation. ### 1/5 — Unusable *2026-01-27, version 20.17.0* Was not able to get the account past the QRS scan at my site. The location code would not allow the last digit. ### 2/5 — Disappointment *2026-01-22, version 20.17.0* I routinely have to delete my app and reinstall it because it glitches out and will not work. This is disappointing since I put money in it which I don’t have access to the money when this happens. My cell service is poor at my work and I don’t have access to WiFi so I have to wait until I am home to resolve. ### 2/5 — Convenient but… *2026-01-21, version 20.17.0* The app is convenient but a coworker had a different (and better) reward system. He get rewards much quicker and is rewarded snack and drinks. I need to spend so much money just to be rewarded $1. Why is that? ### 1/5 — Scam *2026-01-20, version 20.17.0* Cashed in a $5 reward and not the app is just a blank white screen. Pretty suspicious. ### 1/5 — Nothing loads *2026-01-20, version 20.17.0* Open app, wait forever, nothing loads. Just a white screen. ### 2/5 — Not working at the moment *2026-01-13, version 20.17.0* Really nice app, functional and easy to use however, it hasn’t worked for me in days, just shows a white screen when I open it, hard to use the cash I added when the app is broken, especially when my they removed the vending machines that take actual cash and this is the only way for me to use it. ### 1/5 — Not working *2025-12-21, version 20.17.0* Currently having issues buying stuff the scan product icon either won’t pop up or when I am able to scan items it just says error and when I load the app up it says I need to download a update but when I go to see if there’s one to download nothing shows up. ### 1/5 — Not possible to login *2025-12-17, version 20.17.0* This app was working but apparently after an update it presents you with a log on screen that doesn’t allow you to interact with it. Nothing works. ## Most critical reviews (10 lowest-rated) ### 1/5 — I don’t have a PIN code *2026-08-08, version 20.2604.0* The kiosk told me to put my pin so I went to the app and change my pin ### 1/5 — Can’t believe this company is everywhere *2026-08-04, version 20.2604.0* Changes the app all the time but only once has been to the benefit of scanning products in. Now the function is gone, absolutely trash app ### 1/5 — Frustrating app *2026-07-08, version 20.2603.0* First review of my life because this app is dogwater, got it to skip long lines at work on a short lunch and the app refuses to work or even scan goods. It worked when i first got it but afterwards refuses to operate or it will work after fenangling it for god knows how long where i coulda just waited the line. ### 1/5 — Don’t use *2026-07-05, version 20.2603.0* You will never get your money back out the app. ### 1/5 — Items Not Available online *2026-06-17, version 20.2603.0* Can you add jalapeños as an option of toppings in breakfast and lunch items. ### 1/5 — Can’t scan anything *2026-06-07, version 20.2602.0* Can’t scan anything ### 1/5 — Won’t work *2026-05-22, version 20.2602.0* The kiosk fails to work properly buffers and staggers and it won’t properly let you connect your account ### 1/5 — La app no me recarga lo que pague con el móvil *2026-04-29, version 20.2602.0* Me estafaron 5 dólares ### 1/5 — Broken *2026-04-19, version 20.2601.0* Can’t update my work location. Can’t update my badge for logging in to the kiosk. Can’t find anyone to help. Onsite management can’t help me. I’m beyond frustrated with this useless app. ### 1/5 — What a dystopian service! *2026-04-01, version 20.2601.0* I hope whoever created this service goes to hell ## Most praised reviews (10 highest-rated) ### 5/5 — Good app *2026-07-11, version 20.2603.0* Great app Easy to use! ### 5/5 — Cabtina *2026-06-17, version 20.2603.0* The best ### 5/5 — CMM Programmer *2026-06-05, version 20.2602.0* I love it! ### 5/5 — Exelente *2026-01-15, version 20.17.0* The best breakfast ### 5/5 — Jak *2025-08-07, version 20.12.0* Very easy system !wish they would keep vending machines full everybody would buy more ### 5/5 — Easy way to pay at work *2025-06-30, version 20.11.0* Great app to tie into the vending at the office! ### 5/5 — Great food *2025-05-14, version 20.9.0* The food is always good and I like how they are open to suggestions like now offering a side of sausage gravy so you can have with potatoes in the morning ### 5/5 — American Airlines *2025-05-13, version 20.9.0* Service and Food is Amazing ### 5/5 — Amazing *2025-03-27, version 20.7.0* Great for when you’re getting a quick drink or snack at work ### 5/5 — LSC-Kingwood *2025-02-14, version 20.6.0* I love this app. It’s very convenient! The Cafe staff is amazing. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*