# Connect Associate

> Employee mobile app for managing job functions and community communication. (iPhone/iPad app by FirstService Residential.)

- Source: https://appshunter.io/ios/app/connect-associate/id1064177230 (this page in markdown: same URL + `.md`)
- Developer: [FirstService Residential](https://appshunter.io/developer/387244181)
- Category: Business
- Price: Free
- Rating: 3.09/5 from 22 App Store ratings · 10 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 25 MB
- Languages: English
- Released: 2015-12-14
- Data updated: 2026-08-17
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/connect-associate/id1064177230/reviews.md

## What is Connect Associate?

**The FirstService Residential Connect Mobile application is for use by employees only.**

FirstService Residential Connect Mobile makes it easy for associates to perform common job functions while being away from their computer using an interface that is both elegant and practical.  FirstService Residential Connect Mobile users can work with the following modules: calendars, violations, work orders, arch mods, tasks, property notes, units, maps, call logs, documents, communication tools, and quick links. FirstService Residential Connect Mobile allows associates to stay connected with their community and their residents at all times.  

Continued use of GPS running in the background can dramatically decrease battery life.

## Key features

- Remote job function management
- Calendar access
- Work order tracking
- Property notes
- Communication tools
- Document access

## Recent user reviews (10 of 10)

All indexed reviews: https://appshunter.io/ios/app/connect-associate/id1064177230/reviews.md

### 1/5 — Crashes all the time

*2021-08-31*

Though it’s nice to be able to access addresses from my phone, the app will crash in less than 30 seconds.
If I try to look something up during a board meeting, it’ll crash 5 times before I can even find the information I need!
If I’m on a walkthrough on property, doing violations, it will crash while I’m taking photos, while they are loading, and while I’m going to the next address.
Please fix this bug as it make the app a real pain to deal with

### 4/5 — Buggy 3rd party camera

*2020-10-21*

I love this app, however the built in camera app leaves a lot to be desired, it’s very buggy, 7 out of ten times it won’t focus on a violation, then I need to use the iPhone native camera, then import wasting about 10-20 seconds for the photo to import from the native camera app. To speed up inspection times please add a on off switch for the 3 rd party camera app, so I may use the native camera in the iPhone and really speed up my violation tours.

### 1/5 — Available on android?

*2019-10-12*

Will this be available on other platforms

### 1/5 — Camera function using iPhone XS Max not working properly

*2019-02-01*

When you go to upload pictures saved to your phone into the unit violation the button to insert the image is not calibrated correctly so it constantly refocuses instead of allowing you to insert a picture.

**Developer response:** Hello, this issue has been resolved in our latest review.

### 1/5 — Waiting Almost Two Years

*2017-12-17*

I’ve been waiting a very long time and still the San Antonio Area has not been added to the application. I asked last year and was told it will be added soon. Still waiting.

**Developer response:** Hello, I am sorry that you have received incorrect information.  The San Antonio market accesses the app by selecting the market "Dallas".

### 4/5 — Next update...

*2017-06-22*

It would be nice to see the account ledger directly from the app.

### 5/5 — Love it!!

*2017-05-04*

It feels so good to manage a number of very common property management activities directly from your phone and this app makes it very easy!!! Thanks

### 5/5 — Great App for property management

*2017-05-04*

I had the chance to use the old version of this app and the improvements on this one are great, the ability to work with live information is great and modules like violations and resident information are a plus

### 2/5 — Iphone6

*2017-03-12*

The application was working just fine on my iPhone 6 until the recent update. After the update the application would no longer allowed. Are there issues with the application running on an iPhone 6? Are they being addressed?

**Developer response:** Joe, our app is compatible with the iPhone 6.  Can you tell us what you are seeing on your end?

### 5/5 — Great UI

*2015-12-31*

Nice work moving the platform to mobile. A few bugs to fix, but this app will increase my utilization of Connect.

## Frequently asked questions about Connect Associate

### Is Connect Associate free to download?

Yes, Connect Associate is available for free download on the App Store. It does not have any in-app purchases or advertisements.

### What devices support Connect Associate?

Connect Associate is compatible with iPhone, iPad, and iPod devices. It was released on December 14, 2015.

### How often is Connect Associate updated?

The latest version of Connect Associate is 1.6.6, last updated on August 27, 2025. Updates ensure the app remains functional and secure.

### What is the age rating for Connect Associate?

Connect Associate has an age rating of 4+, making it suitable for a wide range of users. This rating indicates general appropriateness.

### What modules are available in Connect Associate?

Connect Associate offers modules for calendars, violations, work orders, arch mods, tasks, property notes, units, maps, call logs, documents, communication tools, and quick links.

### Can Connect Associate be used offline?

The description does not specify offline functionality. However, it mentions that continued use of GPS running in the background can decrease battery life, suggesting an online component.

### What do users think of Connect Associate?

Connect Associate has an average rating of 3.1 stars from 22 ratings. This indicates a mixed reception from its user base.

### Does Connect Associate have ads?

No, Connect Associate does not contain advertisements. The app is free to use without any ad interruptions.

## Version history (last 5 releases)

### 1.6.6 — 2025-08-27

Module configuration technical updates

### 1.6.5 — 2024-06-10

• Technical updates to Single sign-on (SSO)
• Sync Improvements – Sync improvements to the initial sync, Violation Syncing, etc.
• Filtering by Closed Tasks – When filtering by Closed Tasks, the results will now display all records that match the criteria.
• App Crashing – Issue resolved with App crashing after discarding updating for existing violations.

### 1.6.4 — 2023-10-10

-Single sign-on (SSO) and multi-factor authentication (MFA) – Users will now utilize their email address and password to log in.

### 1.6.3 — 2023-04-26

Bug fixes in Violations Module
  1. Violations photos uploaded in Associate Portal are now visible in Associate Mobile App.
  2. Users will not be prevented from selecting an Action for Categories/Sub-Categories without a letter sequence.

### 1.6.2 — 2023-04-26

Bug fixes in Violations Module
  1. Violations photos uploaded in Associate Portal are now visible in Associate Mobile App.
  2. Users will not be prevented from selecting an Action for Categories/Sub-Categories without a letter sequence.

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## More apps by FirstService Residential

- [FirstService Residential LEADS](https://appshunter.io/ios/app/firstservice-residential-leads/id1356649020)
- [Connect Resident](https://appshunter.io/ios/app/connect-resident/id1406477099)
- [Connect Front Desk](https://appshunter.io/ios/app/connect-front-desk/id6449474026)
- [SimplrHUB](https://appshunter.io/ios/app/simplrhub/id6745561511)

All apps by FirstService Residential: https://appshunter.io/developer/387244181

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*