# CONNECT by ATI

> Personalized musculoskeletal recovery guidance and progress tracking with virtual coach support. (iPhone/iPad app by PT Genie, LLC.)

- Source: https://appshunter.io/ios/app/connect-by-ati/id1637466218 (this page in markdown: same URL + `.md`)
- Developer: [PT Genie, LLC](https://appshunter.io/developer/1522729500)
- Category: Health & Fitness, Lifestyle
- Price: Free
- Rating: 1.39/5 from 23 App Store ratings · 14 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 98 MB
- Languages: English
- Released: 2022-08-02
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/connect-by-ati/id1637466218/reviews.md

## What is CONNECT by ATI?

Welcome to CONNECT powered by Genie Health, where we transform your musculoskeletal recovery approach. Our app is the brainchild of leading orthopedic surgeons, Drs. Reuben Gobezie and Laurence Higgins. Their expertise and the app design ensure you get the best post-surgery outcomes and recovery experience.  

Why Choose the CONNECT App?  
Tailored Recovery Journey: Our app is designed to guide you through a personalized path to better musculoskeletal health, considering your unique needs and recovery goals.  
Expert-Crafted Programs: Developed by top sports and rehabilitation professionals, our programs are geared toward effective recovery.  
Real-Time Monitoring: Track your progress in real-time, understanding every aspect of your recovery journey.  
Direct Coach Communication: Get in touch with your virtual provider anytime for advice, motivation, and personalized guidance.  
Insurance-Friendly: Most of our services are covered by insurance, offering you peace of mind and hassle-free recovery experiences.  
Data-Driven Approach: We leverage real-time data to measure and optimize your results, providing a more intelligent and tailored experience.  

How It Works?  
Get guidance from your ATI intake specialists to go over app features  
Start your virtual physical therapy visits or customized home exercise program   
Get continuous support to help you accelerate your recovery journey  
CONNECT powered by Genie Health represents a new era in musculoskeletal care. Whether it's improving post-surgery outcomes or enhancing your overall recovery, our app is there to support you. Our mission is to provide an exceptional MSK experience, leading to quicker recovery and improved outcomes. Stay connected with your physical therapist and ensure you are recovering on track.  
Embrace a new level of personalized care with CONNECT powered by Genie Health – where technology meets personalized recovery.  
Join our community and start your journey to a healthier, more active lifestyle today!  
 
Visit https://www.atipt.com/getting-started-with-connect for more information.

## Key features

- Personalized recovery journeys
- Expert-crafted exercise programs
- Real-time progress monitoring
- Direct virtual coach communication
- Insurance-friendly services
- Data-driven recovery optimization

## Recent user reviews (10 of 14)

All indexed reviews: https://appshunter.io/ios/app/connect-by-ati/id1637466218/reviews.md

### 1/5 — No way to create and account

*2024-10-08*

I downloaded the app but cannot make a user account lol.

### 1/5 — Unclear license agreement and potential fees

*2024-09-23*

I have received an invitation to download this app and I have installed it. When opening it, the first step is to accept the terms and conditions for using this app. Those terms and conditions call out the “service” might not be free and accepting to use the app means accepting associated costs which might not be covered by a health insurance. Actual costs and what is or is not a paid feature is not clearly explained in the license agreement. Not accepting the license agreement makes the app exit so the app cannot be used without accepting financial liability without clearly knowing costs and what the service will provide

### 1/5 — App Exercises do not Match Physical Therapy.

*2024-09-03*

Went on this app after 2PT sessions where I  had 17 different exercises/therapies.  This app only had 7 exercises shown/demonstrated and only four of them matched the actual exercises at the two PT sessions. It’s not worth using  this App if it is  not synced with the actual PT received. Also, it does not work well on an iPad because you cannot look at it in landscape view!!!

### 1/5 — Please let me use a timer without the video

*2024-08-28*

I like how I can see a video of someone doing the exercise and read description of the exercise. But I really wish that I could have my exercises timed without having to perfectly position the video. That is completely unrealistic for me and a huge waste of my time. This app could be so much better. I hate to say it, but I really miss MedBridge.

### 3/5 — Needs improvement

*2024-08-26*

My elderly mother has trouble with technology.  It would be great to be able to print her exercise sheet from the app.  The copy the PT gave us was misplaced.  Also to have her in-person appointments listed in the app would be helpful.

### 1/5 — App has serious issues

*2024-08-21*

From logging in issues- (won’t let me log in even after resetting password several times) to customer support- no tech support available to help. This app needs to be looked into.

### 1/5 — Could not get it to work

*2024-08-19*

The UI seems to have been developed with a phablet in mind; on my phone a combination of clipping, overlapping elements, and inability to scroll to move things into view makes it difficult-to-impossible to interact with the app in a basic way. Even in the office when I was getting set up with it, my PT was nonplussed with how the login screen rendered the password box behind the onscreen keyboard, which meant we needed to get creative about how to actually enter my password to get logged in for the first time.
 
In the cases where text isn’t unreadable because it’s been clipped off without reflowing, it’s unreadable to me because the font they chose is way too small. One would think that the designer of an app for people who are doing physical therapy would have interacted with the target user base enough to figure out what older people's eyes are like.

And then, to top it all off, the app isn't syncing properly, so it only shows me some default set of exercises that has nothing to do with what my PT prescribed to me.

So basically all this app accomplished was reducing the effective length of my visit by 10 or 15 minutes while we fussed with an app that doesn't actually have any medical value because it fundamentally doesn't work. I hope ATI feels like they're getting their money's worth with this, because I sure don't.

### 1/5 — The worst

*2024-07-20*

Literally the worst app I’ve ever used. I have no interest in letting some sketchy app take video of me. I tried to use it just as a checklist of doing my exercises but it doesn’t have that functionality at all. There’s no way to do an exercise and then mark it as done. You have to end and then say it was due to time or pain. Just baffling. 

Even the basics of listing the exercises and showing videos of how to do them is bad. Bits of the interface cover up the information I need to see like how many reps or how long to hold a stretch. 

This feels like some VP at ATI decided they needed an app just because and then it was outsourced to the lowest bidder. Total trash. It’s so bad I’m dropping ATI and will find a different physical therapy provider.

### 1/5 — Needs Work

*2024-07-09*

This app needs a lot of work. 

Link our scheduled appointments to the exercise schedule.  I didn’t miss a day, I was at therapy.   
Notifications for scheduled days/times. Reminders for exercises if not completed that day by a certain time.

Why push this app if it’s clearly not finished.  I was sent a text message with videos of my exercises and logged use there but it’s not connected to this?

Top dog at ATI, this is honestly laughable, go look at My Chart app and consider utilizing their software.

### 1/5 — Not useful!  Hinge and MedBridge are much better!

*2024-06-29*

goes back to the beginning of the list when you select “back” from an exercise, rather than back to the exercise you were working on. only offers 2 options for ending - one is too painful and one is not enough time. “back” is not an option. Then once there if neither of those is true, you must quit out of the app and start over. within the exercise, it only shows a short clip of the exercise - there is no option for timer if it is a timed exercise. if it is a one sided exercise, the written instructions do not say to repeat on the other side. So should it only be done on one side? If so put which side in the written instructions. no option to use this app if you choose to not use the camera. no notification or alerts (even if alerts are all turned on) that new documents have been uploaded.

## Frequently asked questions about CONNECT by ATI

### What is CONNECT by ATI?

CONNECT by ATI is a health and fitness app designed to guide users through personalized musculoskeletal recovery. It offers expert-crafted programs, real-time progress tracking, and direct communication with virtual providers to enhance recovery outcomes.

### Who developed CONNECT by ATI?

CONNECT by ATI was developed by leading orthopedic surgeons, Drs. Reuben Gobezie and Laurence Higgins, in collaboration with Genie Health. Their expertise is integrated into the app's design to ensure optimal post-surgery outcomes.

### How does CONNECT by ATI personalize recovery?

The app creates a tailored recovery journey based on your unique needs and goals. It uses a data-driven approach, leveraging real-time data to measure and optimize your results for a more intelligent and customized experience.

### Can I communicate with a coach through CONNECT by ATI?

Yes, CONNECT by ATI allows direct communication with your virtual provider anytime. You can get advice, motivation, and personalized guidance to help accelerate your recovery journey.

### Is CONNECT by ATI covered by insurance?

Most services offered through CONNECT by ATI are covered by insurance. This aims to provide users with peace of mind and hassle-free recovery experiences.

### What devices is CONNECT by ATI available on?

CONNECT by ATI is available on iPhone, iPad, and iPod. It is designed to support users across Apple's mobile ecosystem.

### How often is CONNECT by ATI updated?

CONNECT by ATI was last updated on June 27, 2024, with version 3.2.0. This indicates a commitment to ongoing development and improvements for the app.

### What is the user sentiment for CONNECT by ATI?

User sentiment for CONNECT by ATI appears to be mixed, with an average rating of 1.4 stars from 23 ratings. This suggests potential areas for improvement based on user feedback.

## Version history (last 5 releases)

### 3.2.0 — 2024-06-27

Minor improvements and bug fixes.

### 3.1.0 — 2024-05-21

Bug fixes and minor improvements

### 3.0.1 — 2024-04-19

Bug fixes and minor improvements.

### 3.0.0 — 2024-04-09

Key Highlights of the Update:

Performance Improvements: We've optimized various aspects of the application to enhance speed and efficiency, ensuring smoother navigation and operation.
Bug Fixes: We've addressed issues that have been reported by users, to enhance the stability and reliability of the application.
New Features: Introducing NEW exercise functionality! Explore exciting additions that empower you to perform exercise correctly during your path to recovery with the Genie care team.
User Interface Enhancements: We've made subtle yet impactful changes to the user interface to enhance usability and visual appeal.

### 2.4.9 — 2024-02-16

Improvements and bug fixes

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All apps by PT Genie, LLC: https://appshunter.io/developer/1522729500

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
